Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

L
Laurence G.
Rating: 4 out of 5
following a purchase from 23/12/2023
Order lead time
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sebastien V.
Rating: 5 out of 5
following a purchase from 15/12/2023
Practical and clear
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Frédéric D.
Rating: 5 out of 5
following a purchase from 26/12/2023
Very good fast delivery I highly recommend
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jean paul S.
Rating: 5 out of 5
following a purchase from 21/12/2023
very good fast delivery
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sylvie D.
Rating: 5 out of 5
following a purchase from 25/12/2023
fast, compliant delivery EXCEPT THAT THE PAINT WAS DRY AND UNUSABLE DAMAGE........
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YANNICK A.
Rating: 5 out of 5
following a purchase from 25/12/2023
VERY GOOD
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Pierre R.
Rating: 5 out of 5
following a purchase from 23/12/2023
good quality figurines. Very good / thanks.
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Olivier D.
Rating: 5 out of 5
following a purchase from 06/12/2023
Large selection of figurines. Well-protected parcel. Just perfect. Thank you
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christian A.
Rating: 5 out of 5
following a purchase from 01/12/2023
Perfect transaction, the products are exactly as described and the tracking of the order is regular and constant. I have full confidence in the 1001hobbies team!
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Richard B.
Rating: 5 out of 5
following a purchase from 15/12/2023
The site is very reliable. When products are in stock, delivery is fast; packaging is perfect.
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Lionel M.
Rating: 5 out of 5
following a purchase from 17/12/2023
Perfect
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Warren P.
Rating: 5 out of 5
following a purchase from 23/12/2023
Second order in a short time, Christmas period, quick turnaround if you order well products in stock Nothing to say serious and reliable site
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Cyril B.
Rating: 5 out of 5
following a purchase from 05/12/2023
Perfect, very pleasant and responsive browsing, perhaps a lack of precision for some unavailable items, but otherwise very good and easy.
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Benoît C.
Rating: 5 out of 5
following a purchase from 04/12/2023
Perfect article
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Jon S.
Rating: 4 out of 5
following a purchase from 06/12/2023
Everything as described, but the additional safety labels were stuck over the original paint manufactorers label and code numbers. Find somewhere else to stick them!
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Mick D.
Rating: 5 out of 5
following a purchase from 30/11/2023
Great website
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Benjamin B.
Rating: 4 out of 5
following a purchase from 09/12/2023
Item as specified, delivery exactly as indicated. Thank you.
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Sebastian R.
Rating: 5 out of 5
following a purchase from 19/12/2023
The delivery arrived faster than stated in the confirmation and it was more than properly protected for transportation
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Nicolas B.
Rating: 5 out of 5
following a purchase from 24/12/2023
Perfect delivery
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Michel R.
Rating: 5 out of 5
following a purchase from 26/12/2023
As usual, I remain a loyal customer.
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Gaétan W.
Rating: 5 out of 5
following a purchase from 23/12/2023
Very good customer service, very responsive and accommodating
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Laurent S.
Rating: 3 out of 5
following a purchase from 08/12/2023
Articles in stock on the site ordered on the 16th but delivered after Christmas.
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Ernst F.
Rating: 3 out of 5
following a purchase from 17/10/2023
After two months we learned that some items are not available and therefore waiting so long for delivery is not okay
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William Z.
Rating: 5 out of 5
following a purchase from 08/11/2023
Great service and fast return on order.
M
Marc C.
Rating: 5 out of 5
following a purchase from 26/11/2023
Perfect. Shipped on time and tracked perfectly.
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joseph L.
Rating: 5 out of 5
following a purchase from 24/12/2023
fast, efficient site service
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Pascal P.
Rating: 5 out of 5
following a purchase from 23/12/2023
Items as described. Thank you very much.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
JEAN M.
Rating: 5 out of 5
following a purchase from 01/12/2023
tres bien rien a redire
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
L
Lola H.
Rating: 3 out of 5
following a purchase from 13/12/2023
The figurine is superbly packaged! Well done to the staff for their diligence in sending out the parcel! The only problem I have is with the information on the website. The shipment was scheduled before Christmas by chronoposte, written in black and white and trusting the information on the site, I bought it delighted that it offers and ensures such a fast shipment. After the purchase, the site told me that it was out of stock. Disgusted by this unpleasant surprise, I felt a bit ripped off by the erroneous information that had been divulged. A delighted and satisfied customer is above all an informed customer. Despite everything, the after-sales service is very fast! The package was meticulously packed and dispatched as soon as I received the figurine in their warehouse.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
M
Martina M.
Rating: 5 out of 5
following a purchase from 27/11/2023
I am very satisfied. My order arrived on time.
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Fee D.
Rating: 4 out of 5
following a purchase from 08/11/2023
Little information with the products, otherwise fine site
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Aline D.
Rating: 5 out of 5
following a purchase from 25/11/2023
Package received quickly and in good condition
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
K
Kelly P.
Rating: 1 out of 5
following a purchase from 04/12/2023
Order shipped 1 1/2 weeks later, and after having to threaten to file a dispute with PayPal. Order received with the wrong paint color. It was for a birthday, so not only did I not get it on time, I also got the wrong color. Unpleasant greeting and open paypal dispute, they're getting away with it, but I paid for a product I didn't order and ended up giving a gift without being able to paint the figurines. This is obviously a recurring problem with the site, and I should have checked the reviews first. I would never recommend this site, nor would I recommend it to you.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
C
Christian G.
Rating: 5 out of 5
following a purchase from 30/11/2023
2 items well packaged. Excellent service
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
Jean-Vincent C.
Rating: 5 out of 5
following a purchase from 29/11/2023
No worries about description and shipping
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
F
Franck T.
Rating: 3 out of 5
following a purchase from 06/12/2023
hello, you forgot to put the ladder. other than that, it's fine!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
R
Roswitha H.
Rating: 5 out of 5
following a purchase from 27/11/2023
It couldn't be better! Fast shipping and great products. Always happy to return!
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Jean francois B.
Rating: 5 out of 5
following a purchase from 21/12/2023
AAAAA+++++++++++++
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 20/12/2023
Product conforms and on time. Well packed. Perfect.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
jeroen B.
Rating: 5 out of 5
following a purchase from 04/12/2023
They have a great selection and shipping and delivery were satisfactory. Nice stuff and normal prices.
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