Customer reviews of 1001hobbies

I

Ian M.

Rating: 5 out of 5

Published on 23/12/2023 à 16h52 following a purchase from 10/12/2023

Great service, very happy overall : ))

S

Stephen T.

Rating: 4 out of 5

Published on 23/12/2023 à 15h20 following a purchase from 14/12/2023

Found everything great except i thought the delivery could have been faster

M

Matthew P.

Rating: 5 out of 5

Published on 23/12/2023 à 14h34 following a purchase from 08/12/2023

Really easy to ship with. Sent out quickly. Postage from France received with no issues.
Exactly as advertised. Will use again.

V

Vania M.

Rating: 4 out of 5

Published on 22/12/2023 à 21h27 following a purchase from 10/12/2023

Time a little long, but item arrived as dmi expected.

Translated reviews

B

Birgit G.

Rating: 5 out of 5

Published on 22/12/2023 à 18h58 following a purchase from 30/11/2023

Exactly as pictured, fast delivery, thank you very much, gladly again!!!

Translated reviews

V

Veronique M.

Rating: 5 out of 5

Published on 22/12/2023 à 17h39 following a purchase from 28/11/2023

On-time delivery

Translated reviews

S

Scieux F.

Rating: 3 out of 5

Published on 22/12/2023 à 15h22 following a purchase from 15/12/2023

Good delivery times, but high delivery charges.

Translated reviews

L

laurent B.

Rating: 1 out of 5

Published on 22/12/2023 à 15h08 following a purchase from 03/12/2023

received only 2 out of 3 articles, and not the most important ones

Translated reviews

Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

D

Davide G.

Rating: 4 out of 5

Published on 22/12/2023 à 14h03 following a purchase from 11/12/2023

New model, fairly quick shipping

Translated reviews

S

Stephen S.

Rating: 5 out of 5

Published on 22/12/2023 à 11h11 following a purchase from 10/11/2023

Easy to use website. Great communication regarding orders. Speedy delivery.

V

vittorio E.

Rating: 5 out of 5

Published on 22/12/2023 à 05h37 following a purchase from 03/12/2023

Fully satisfied

Translated reviews

E

Eric I.

Rating: 2 out of 5

Published on 22/12/2023 à 02h09 following a purchase from 24/08/2023

I left many messages to customer service, asking you to change the delivery address because I was moving. Finally I contacted an operator to do it and she told me that everything was ok, that she had changed the address. It was a lie because it was still delivered to my old address and I had to call in favors to have it delivered to the new tenants.

Translated reviews

R

Robert D.

Rating: 5 out of 5

Published on 22/12/2023 à 00h49 following a purchase from 23/11/2023

After the tracking link said the parcel had been returned I was really concerned after then looking at some awful trustpilit reviews. Rest assured, one message to customer service and it was resent with a different courier and on the door step 2 days later. Fantastic service.

Y

Yann P.

Rating: 3 out of 5

Published on 21/12/2023 à 23h16 following a purchase from 20/07/2023

Hard to plug into my battery

Translated reviews

A

Alain G.

Rating: 3 out of 5

Published on 21/12/2023 à 23h02 following a purchase from 10/12/2023

One brush, without tubular protection, was "stuck", on the bristle side, in the bubble-paper, while the second, of the same reference, was fitted with its protection. On the plus side: fast delivery.

Translated reviews

C

Carlo P.

Rating: 5 out of 5

Published on 21/12/2023 à 21h48 following a purchase from 17/11/2023

Speed of delivery

Translated reviews

N

Nathalie F.

Rating: 5 out of 5

Published on 21/12/2023 à 19h50 following a purchase from 17/12/2023

Very fast.

Translated reviews

T

Tiana D.

Rating: 4 out of 5

Published on 21/12/2023 à 18h18 following a purchase from 09/11/2023

Delivery time respected, the parcel was superbly packaged and protected.
The only downside was that when I asked about the status of the order, the after-sales service told me it wouldn't be available before January 2024. 3 days later, the order was delivered!

Translated reviews

B

Bernard L.

Rating: 5 out of 5

Published on 21/12/2023 à 15h05 following a purchase from 23/11/2023

Perfect, on-time delivery.
Highly recommended!

Translated reviews

H

Hervé P.

Rating: 5 out of 5

Published on 21/12/2023 à 12h14 following a purchase from 15/12/2023

On time and compliant

Translated reviews

T

Thomas D.

Rating: 5 out of 5

Published on 20/12/2023 à 23h03 following a purchase from 27/11/2023

nothing to report

Translated reviews

S

Stephane D.

Rating: 5 out of 5

Published on 20/12/2023 à 18h53 following a purchase from 14/12/2023

Excellent site

Translated reviews

H

Hervé S.

Rating: 5 out of 5

Published on 20/12/2023 à 18h05 following a purchase from 07/12/2023

Order received on time, give or take one working day... Within the range announced by the supplier...

Translated reviews

F

Flaudio P.

Rating: 5 out of 5

Published on 20/12/2023 à 17h57 following a purchase from 17/11/2023

Well stocked with timely delivery

Translated reviews

S

Siem N.

Rating: 5 out of 5

Published on 20/12/2023 à 15h02 following a purchase from 06/12/2023

......

Translated reviews

N

Nicolas V.

Rating: 5 out of 5

Published on 20/12/2023 à 14h02 following a purchase from 24/11/2023

Excellent experience, and fast delivery to the relay point near me.

Translated reviews

J

JULIEN B.

Rating: 5 out of 5

Published on 20/12/2023 à 13h54 following a purchase from 26/11/2023

Real-time information on order arrival Plus explanation of evolution

Translated reviews

R

Raynald L.

Rating: 5 out of 5

Published on 20/12/2023 à 12h16 following a purchase from 26/11/2023

Pleasant site and serious order tracking, alerted to delays which is not the case with all merchants.

Translated reviews

E

Eduard C.

Rating: 1 out of 5

Published on 20/12/2023 à 10h15 following a purchase from 11/12/2023

I asked them to confirm that the product was as in the photo, as they had sent me a different model on another website. They confirmed that it was as in the photo. When I received it, it was NOT as in the photo and consequently, I requested the return. To my surprise, they told me that I must pay the return shipping costs. A real scam of a company.

Translated reviews

M

marta S.

Rating: 4 out of 5

Published on 20/12/2023 à 07h27 following a purchase from 12/12/2023

I used this site for the first time and the item reached me after 6 days

Translated reviews

P

Paul A.

Rating: 3 out of 5

Published on 20/12/2023 à 03h11 following a purchase from 25/08/2023

Search bar makes navigating the website easy if you know what you're looking for. Otherwise I don't know.
Had no problems with my order. Took a bit to get here but that's because it traveled from one country to another.

Translated reviews

A

ANTONIO S.

Rating: 3 out of 5

Published on 19/12/2023 à 20h07 following a purchase from 03/12/2023

Good products at competitive prices, at least for the items I purchased. Very long delivery time, partly because some products were not immediately available and partly because of the malfunction of the Italian courier.

Translated reviews

M

Massimo R.

Rating: 5 out of 5

Published on 19/12/2023 à 20h07 following a purchase from 12/12/2023

FAST AND SAFE SHIPPING, ITEMS CONSONANT WITH THE ORDER. ALL OK

Translated reviews

M

MICHAEL T.

Rating: 5 out of 5

Published on 19/12/2023 à 20h01 following a purchase from 10/11/2023

Very good website. Very happy with my product.

Translated reviews

M

morris M.

Rating: 5 out of 5

Published on 19/12/2023 à 18h01 following a purchase from 16/11/2023

impeccable service as usual

Translated reviews

I

Ireneusz G.

Rating: 1 out of 5

Published on 19/12/2023 à 17h23 following a purchase from 05/12/2023

the parcel arrived on time, but damaged inside and before it arrived in the UK. all contents are unusable. I do not recommend this company. I regret not checking the reviews before purchasing. Money wasted

V

Vincenzo S.

Rating: 5 out of 5

Published on 19/12/2023 à 14h00 following a purchase from 06/12/2023

Fast shipping, professionalism, reliability and quality.

Translated reviews

S

Sven Erik L.

Rating: 4 out of 5

Published on 18/12/2023 à 17h21 following a purchase from 21/11/2023

Delivery time a little too long. Therefore only 5 stars

Translated reviews

M

May V.

Rating: 4 out of 5

Published on 18/12/2023 à 16h26 following a purchase from 16/11/2023

Clear. Versatile choice.

Translated reviews

M

Milan V.

Rating: 2 out of 5

Published on 18/12/2023 à 16h18 following a purchase from 27/11/2023

I give this site only 2 stars because I had ordered 7 models, but I only received 6, the B-29 superfortresses scale 1/48 from revell I did not receive in the package. Then I sent another mail but I have not had a reply back ! So I don't know where this m9del construction box has gone ! The package itself was undamaged though and all the model kits were tip top in order. The package was also delivered very fast.

Translated reviews