Customer reviews of 1001hobbies

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Paul S.

Rating: 4 out of 5

Published on 04/12/2023 à 08h32 following a purchase from 24/11/2023

no problem, somewhat difficult to estimate/track delivery speed of 1001 hobbies.

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frederic W.

Rating: 5 out of 5

Published on 04/12/2023 à 08h03 following a purchase from 28/11/2023

Perfect

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pierre B.

Rating: 5 out of 5

Published on 03/12/2023 à 22h02 following a purchase from 28/11/2023

perfect

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'Delphine+' S.

Rating: 3 out of 5

Published on 03/12/2023 à 21h58 following a purchase from 02/11/2023

Product ok but delivery too long (more than 3 weeks against 1 week announced) and incomplete because 1 of the products was out of stock but nothing mentioned when ordering. Another point for improvement: customer service is very difficult to reach for complaints.

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Isabell B.

Rating: 5 out of 5

Published on 03/12/2023 à 21h00 following a purchase from 02/11/2023

very nice, fast delivery, everything intact, website is well structured, will order again, many thanks!

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roger W.

Rating: 4 out of 5

Published on 03/12/2023 à 20h14 following a purchase from 27/10/2023

Delivery took fairly long but was worth the wait. Good quality material

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Jean-Pierre L.

Rating: 5 out of 5

Published on 03/12/2023 à 20h04 following a purchase from 24/11/2023

PERFECT

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Christophe B.

Rating: 5 out of 5

Published on 03/12/2023 à 19h03 following a purchase from 29/11/2023

Incredibly fast! And free delivery on the product I bought for my father. Great choice of models, I recommend

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Marion U.

Rating: 5 out of 5

Published on 03/12/2023 à 17h10 following a purchase from 24/11/2023

Everything went very well. Fast delivery, very reliable

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Philippe L.

Rating: 5 out of 5

Published on 03/12/2023 à 13h35 following a purchase from 28/11/2023

R.A.S

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Dominique L.

Rating: 5 out of 5

Published on 03/12/2023 à 13h02 following a purchase from 20/11/2023

Ras, everything's fine

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Kevin S.

Rating: 5 out of 5

Published on 03/12/2023 à 11h54 following a purchase from 28/10/2023

My parcels are in perfect condition. Thanks to the bubble wrap and cardboard. It is very very important to continue like that! Thank you very much. S.Kevin.

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Sophie L.

Rating: 4 out of 5

Published on 03/12/2023 à 08h20 following a purchase from 18/11/2023

Very well packaged and fast delivery.

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Jose Luis F.

Rating: 5 out of 5

Published on 02/12/2023 à 22h51 following a purchase from 16/11/2023

It has a very wide product catalog and the delivery service works well.

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guffond L.

Rating: 5 out of 5

Published on 02/12/2023 à 18h18 following a purchase from 29/11/2023

All very well: easy site, well supplied, and ultra fast delivery.

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Martine M.

Rating: 3 out of 5

Published on 02/12/2023 à 18h13 following a purchase from 26/10/2023

Too much waiting. Received 1 month after order.

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DR. MARCO C.

Rating: 5 out of 5

Published on 02/12/2023 à 18h08 following a purchase from 27/10/2023

GOOD SERVICE FOR EVERY MODEL YOU''RE LOOKING FOR! A "MUST" FOR EVERY KIND OF COLLECTOR.

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jean-michel D.

Rating: 4 out of 5

Published on 02/12/2023 à 12h15 following a purchase from 27/11/2023

fine, transport costs a bit expensive

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Fernando E.

Rating: 1 out of 5

Published on 02/12/2023 à 11h54 following a purchase from 08/11/2023

I requested an item in the 1/24 scale catalog and when I received it it was 1/32, I requested documentation for the return and the received was wrong, I paid the difference to purchase another item and they claimed me several times the payment that was already made, as they recognized in telephone conversation, I received although late that item but then they claimed me several times the payment of the first order that they sent me wrong. It is not to be minimally happy, it was a failure after another and it is a pity because they have items that interest me but with this experience I will look elsewhere.

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GERALD M.

Rating: 5 out of 5

Published on 02/12/2023 à 11h02 following a purchase from 10/11/2023

Good quality product but packaging lacks protection

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Ronald C.

Rating: 4 out of 5

Published on 02/12/2023 à 10h56 following a purchase from 12/11/2023

Delivered quickly and correctly. The website is very extensive and therefore somewhat cluttered, but everything can be found!

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LJ D.

Rating: 3 out of 5

Published on 02/12/2023 à 05h55 following a purchase from 24/11/2023

No

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Pascal A.

Rating: 5 out of 5

Published on 01/12/2023 à 22h21 following a purchase from 07/11/2023

very satisfied thanks to the whole team

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Gilles L.

Rating: 5 out of 5

Published on 01/12/2023 à 18h43 following a purchase from 28/11/2023

fast delivery, in good condition, what more could you ask for?

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JEAN-MARIE N.

Rating: 5 out of 5

Published on 01/12/2023 à 17h51 following a purchase from 18/11/2023

Thank you

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Levi J.

Rating: 5 out of 5

Published on 01/12/2023 à 14h03 following a purchase from 09/11/2023

Package deliverd correctly, took some time but was notified correctly that it would take a while

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Marine M.

Rating: 5 out of 5

Published on 01/12/2023 à 13h32 following a purchase from 28/11/2023

Package sent quickly and very well packaged.

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JEREMY I.

Rating: 5 out of 5

Published on 01/12/2023 à 12h30 following a purchase from 25/11/2023

Large selection of products. Serious site and respectful of customers. Fast delivery. Site recommendable. Thank you very much.

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Assia G.

Rating: 5 out of 5

Published on 01/12/2023 à 12h23 following a purchase from 27/11/2023

Fast delivery and well-packaged parcel!

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Thierry G.

Rating: 5 out of 5

Published on 01/12/2023 à 10h52 following a purchase from 25/11/2023

Hello, the five stars are not usurped, easy site for very precise searches. The delivery times are just right. The prices are attractive compared with some specialist stores. I look forward to continuing to work with you. See you soon. Best regards Thierry.

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Marc B.

Rating: 4 out of 5

Published on 01/12/2023 à 10h11 following a purchase from 18/11/2023

good service, but the website was slow at times and I was shown a product as available on one page, but it was not available on another page. But was able to buy it so all is well

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FREDERIC L.

Rating: 5 out of 5

Published on 01/12/2023 à 09h30 following a purchase from 22/11/2023

Very wide range of products, very responsive in terms of order taking and dispatch, with a slight downside in terms of price. I've been a customer for several years and remain satisfied.

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Wojtek N.

Rating: 5 out of 5

Published on 01/12/2023 à 09h09 following a purchase from 28/11/2023

Responsive and available customer service, express delivery. I recommend to everyone!

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Uwe N.

Rating: 5 out of 5

Published on 30/11/2023 à 22h00 following a purchase from 19/11/2023

Everything is great!

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Response from 1001hobbies Published on 29/12/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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François R.

Rating: 4 out of 5

Published on 30/11/2023 à 17h43 following a purchase from 20/10/2023

Everything was there, but we had to wait more than 15 days to receive the order!

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Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service

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Patrick J.

Rating: 5 out of 5

Published on 30/11/2023 à 17h10 following a purchase from 22/11/2023

Always satisfied with my order.

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Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service

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cllaude A.

Rating: 5 out of 5

Published on 30/11/2023 à 15h44 following a purchase from 26/11/2023

as ordered and expected

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Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service

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Joël B.

Rating: 4 out of 5

Published on 30/11/2023 à 13h56 following a purchase from 16/11/2023

Good site, well-stocked products and reasonable prices. One drawback is that finding a specific product is complicated.

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Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service

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Patrick A.

Rating: 3 out of 5

Published on 30/11/2023 à 13h11 following a purchase from 07/11/2023

Delivery without problems, but the replenishment of certain products seems to pose a few problems. Stock management may need to be reviewed.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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frenoy N.

Rating: 4 out of 5

Published on 30/11/2023 à 12h49 following a purchase from 23/11/2023

Error in the order, wrong product delivered.

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Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service