English 
M
Rating: 4 out of 5
Delivered on time.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
J
Rating: 5 out of 5
love this store
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Rating: 5 out of 5
Very good
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B
Rating: 4 out of 5
Carefully packed and fast shipping
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J
Rating: 5 out of 5
Very good
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L
Rating: 4 out of 5
large selection, fast delivery, just a little expensive compared to other sites
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M
Rating: 5 out of 5
good products, variety
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C
Rating: 5 out of 5
My purchase was for a Christmas present, but the service was excellent, the parcel was well packed and delivery was fast.
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M
Rating: 5 out of 5
All perfect
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
J
Rating: 5 out of 5
Fabulous and my item arrived well packed with no damage and on time.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
F
Rating: 5 out of 5
fast efficient!!! nothing to say I recommend!
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A
Rating: 4 out of 5
The information provided on the site at the time of ordering is not always accurate, but the delivery was carried out in accordance with my order.
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M
Rating: 3 out of 5
1001 Hobbies does not meet delivery deadlines and that makes me divert purchases to other modeling websites.
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Response from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
A
Rating: 3 out of 5
Out-of-stock items poorly indicated, resulting in a 3 week wait, 1 open and incomplete box, no reaction to my e-mail... 2 models ordered, including a 1/72 plastic tank. I didn't see the out-of-stock condition on the latter, as the information was not very visible and displayed a green dot, even though the item was out-of-stock... So I discovered the 3 week wait, even for the second item in stock, when I confirmed my order.
So I discovered that I'd had to wait 3 weeks, even for the second item in stock, when I confirmed my order. On receipt, 1 box was opened and a little damaged. The decal sheet was missing. No reply 3 days after I'd sent an e-mail with photos. So I'm disappointed by this site, my first order...
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So I discovered that I'd had to wait 3 weeks, even for the second item in stock, when I confirmed my order. On receipt, 1 box was opened and a little damaged. The decal sheet was missing. No reply 3 days after I'd sent an e-mail with photos. So I'm disappointed by this site, my first order...
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
Rating: 1 out of 5
It took too long to arrive, I needed it for a fair and it arrived after it was over.
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Response from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
R
Rating: 5 out of 5
Good quality model, I'm very happy with the order, made quickly.
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R
Rating: 5 out of 5
Top website
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S
Rating: 4 out of 5
But too pricey! Itherwise no problemsa nd prompt deliver.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
P
Rating: 5 out of 5
Fast and efficient
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D
Rating: 5 out of 5
Ok good service
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A
Rating: 4 out of 5
Very good products and prices! Very fast delivery. On the other hand negative point on transport and packaging. 2 boxes out of 4 damaged but otherwise very good.
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P
Rating: 5 out of 5
Everything top, gladly again at any time!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 5 out of 5
Speed and accuracy.
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T
Rating: 5 out of 5
Everything is great!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 5 out of 5
great choice, keep up the good work, I have future purchases planned with you. speed and efficiency. Very good.
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D
Rating: 5 out of 5
Top!
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P
Rating: 5 out of 5
Delivery made on time, well-stocked catalog and well navigable site. Nothing to complain about, excellent
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
J
Rating: 4 out of 5
Good, received promptly.
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H
Rating: 5 out of 5
The parcel disintegrated into its constituent parts on receipt. It would make sense to use a sturdier box. Everything was there.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
D
Rating: 5 out of 5
Hello, I am satisfied with my order, I will order soon, D-DAY Pegasus Bridge, Sincerely D.Bähni
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A
Rating: 5 out of 5
Super
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I
Rating: 2 out of 5
The car was used and the packaging was broken.
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Response from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
J
Rating: 4 out of 5
Very good, everything's OK
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C
Rating: 3 out of 5
my problem is more with the distributor of Tamiya paints who covers the color reference with a sticker concerning precautions for use, for the processing of my order, delivery time a little long, order placed Friday 10, available the 16 cordially
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
D
Rating: 5 out of 5
excellent store.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Rating: 5 out of 5
Fast and professional!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Rating: 5 out of 5
Package arrived quickly, 2 days after ordering. It's a pity that the cardboard box was damaged in transit, but this had no effect on the model.
I recommend this site.
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I recommend this site.
T
Rating: 3 out of 5
It's a pity that a label added to the tamiya paint pots completely obscures the reference. It's difficult to remove, and rips off the one underneath.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
S
Rating: 5 out of 5
Nice and fast delivery thanks
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
P
Rating: 1 out of 5
Contacting customer services via email weeks ago and still awaiting for youto come back to me. Charged twice
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/