English 
D
Rating: 3 out of 5
The package arrived damaged, with some parts of the box bent.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
R
Rating: 5 out of 5
very good
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D
Rating: 5 out of 5
Overall everything is fine but the package for the contents is way too big,
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T
Rating: 5 out of 5
Product as described and fast shipping. Nothing to complain about.
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T
Rating: 5 out of 5
Super
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J
Rating: 5 out of 5
Very professional and very good
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A
Rating: 5 out of 5
Great service. Recommended!
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B
Rating: 5 out of 5
Fast
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J
Rating: 5 out of 5
Easy to do business with and good selection…recommend!
J
Rating: 5 out of 5
poor supply and fast delivery, thank you jos
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H
Rating: 1 out of 5
I did not receive my order
Response from 1001hobbies
Hello Hans Peter,
Thank you for your feedback. We are truly sorry to hear that you have not received your order. Please rest assured that we take this matter seriously and are committed to resolving it promptly. Our customer support team is here to assist you and ensure you receive your items as soon as possible.
Thank you for your understanding, and we appreciate your patience.
Best regards,
The 1001Hobbies Team
Thank you for your feedback. We are truly sorry to hear that you have not received your order. Please rest assured that we take this matter seriously and are committed to resolving it promptly. Our customer support team is here to assist you and ensure you receive your items as soon as possible.
Thank you for your understanding, and we appreciate your patience.
Best regards,
The 1001Hobbies Team
F
Rating: 5 out of 5
Everything is perfect, thank you.
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P
Rating: 5 out of 5
Very good quality. Delivery time perfectly respected. Availability, attentive.
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R
Rating: 5 out of 5
Fast and good delivery at a nice price.
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A
Rating: 5 out of 5
I was very convinced by the speed of the service and the delivery options for the order. I will order again as soon as I have another opportunity.
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D
Rating: 5 out of 5
Fast delivery and well-protected item
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J
Rating: 3 out of 5
Hello, for a few years now, I have placed many orders with you. This time, some items were missing from my order. Why did you give me a credit note of 57.60€? I could have waited for a late delivery and it's not easy to apply this credit note to an order.
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A
Rating: 5 out of 5
Always good thank you
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F
Rating: 5 out of 5
Everything perfect
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M
Rating: 5 out of 5
Good organization. Lots of choice and materials arrived in perfect condition. Thank you.
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R
Rating: 1 out of 5
The package has not arrived, customer support nonexistent "they do not respond". After 1 month from the order never received I am still waiting for the credit note.
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Response from 1001hobbies
Good morning Roberto,
We sincerely apologize for the inconvenience you experienced with your order on 1001hobbies. Customer satisfaction is our priority and we are committed to resolving any issues. Please contact us again for immediate assistance and to ensure a refund. Thank you for your patience and trust.
Best regards,
The 1001hobbies team
We sincerely apologize for the inconvenience you experienced with your order on 1001hobbies. Customer satisfaction is our priority and we are committed to resolving any issues. Please contact us again for immediate assistance and to ensure a refund. Thank you for your patience and trust.
Best regards,
The 1001hobbies team
D
Rating: 5 out of 5
Very prompt and accurate fulfillment of my order. Packaging was excellent and everything arrived in perfect condition.
A
Rating: 4 out of 5
The package arrived quickly, well packaged, no damage. But I am taking away one star because I had to send a message to remind the site that I had ordered something (almost 3 months since the order was placed).
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J
Rating: 1 out of 5
Order placed on 25/12/2025. Package received on March 13, 2026. Everything is said.
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Response from 1001hobbies
Hello, We are sorry to hear about your dissatisfaction regarding the delivery times. We understand your disappointment with this delay and we apologize for this experience that does not reflect our usual level of service. Your comment has been taken into account and we will forward it to improve our timelines and communication. We hope to regain your trust on your next order. Best regards, 1001hobbies
F
Rating: 2 out of 5
I was delivered 1 month after the order and the package arrived in a huge box, the model box was completely open in the box and all the pieces were loose in the box, it seems like someone had opened the Oracle box!!!!!!
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Response from 1001hobbies
Hello Frédéric,
Thank you for your feedback. We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. The quality of our shipments is paramount, and we take your comments very seriously.
We invite you to contact our customer service to resolve this issue and improve our service. Your satisfaction is our priority, and we want to offer you an experience that meets your expectations.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. The quality of our shipments is paramount, and we take your comments very seriously.
We invite you to contact our customer service to resolve this issue and improve our service. Your satisfaction is our priority, and we want to offer you an experience that meets your expectations.
Best regards,
The 1001hobbies team
A
Rating: 5 out of 5
received earlier than expected so happy
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R
Rating: 5 out of 5
Excellent transaction !
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D
Rating: 5 out of 5
I got it today; just what I wanted!
G
Rating: 5 out of 5
Very fast delivery arrived on time
M
Rating: 5 out of 5
Impeccable to advise
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S
Rating: 5 out of 5
My purchase arrived timely considering it was coming from overseas. Am happy with the shopping experience.
H
Rating: 1 out of 5
I have not yet received my order QBIWOJLWQ, I have been waiting too long, I will be damned angry immediately.
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Response from 1001hobbies
Hello Harald,
we sincerely apologize for hearing that your order has not yet arrived. Your satisfaction is our top priority, and we understand your disappointment. We are doing everything in our power to resolve this matter as quickly as possible. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Thank you for your understanding.
Best regards,
the team at 1001hobbies
we sincerely apologize for hearing that your order has not yet arrived. Your satisfaction is our top priority, and we understand your disappointment. We are doing everything in our power to resolve this matter as quickly as possible. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Thank you for your understanding.
Best regards,
the team at 1001hobbies
R
Rating: 1 out of 5
I am very disappointed with the way my order is being handled. The website states that my package is “shipped”, but according to the tracking from Mondial Relay, it has been stuck with the sender since March 13. Despite several attempts, I have not received any response from customer service. To this day, I still have not received my package and have not received a clear explanation. This is frustrating and unprofessional. I expect a response and a concrete solution soon.
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Response from 1001hobbies
Dear Raphael,
Thank you for your feedback and for sharing your experiences. We understand the frustration you feel, and it is never our intention to disappoint our customers. We take your comments seriously and will do our utmost to resolve this as quickly as possible. Our customer service will contact you soon to clarify the situation and provide a solution.
Best regards,
The 1001hobbies Team
Thank you for your feedback and for sharing your experiences. We understand the frustration you feel, and it is never our intention to disappoint our customers. We take your comments seriously and will do our utmost to resolve this as quickly as possible. Our customer service will contact you soon to clarify the situation and provide a solution.
Best regards,
The 1001hobbies Team
K
Rating: 5 out of 5
Ok
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J
Rating: 5 out of 5
Items arrived pretty quickly and in good condition
P
Rating: 5 out of 5
Very good communication. Good follow-up. Package well protected. I recommend +++++++++++
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C
Rating: 5 out of 5
Fast and well packaged as always
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M
Rating: 5 out of 5
Excellent service, very fast and with constant information
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M
Rating: 1 out of 5
Delivery time far too long!
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Response from 1001hobbies
Hello Matthias,
thank you for taking the time to share your opinion. We are sorry to hear that the delivery time was longer than expected. Your satisfaction is important to us, and we are constantly working to improve our service. We hope to welcome you back soon and provide you with a more positive shopping experience.
Best regards,
the team at 1001hobbies
thank you for taking the time to share your opinion. We are sorry to hear that the delivery time was longer than expected. Your satisfaction is important to us, and we are constantly working to improve our service. We hope to welcome you back soon and provide you with a more positive shopping experience.
Best regards,
the team at 1001hobbies
C
Rating: 5 out of 5
very satisfied with my purchase; perfect, received quickly
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