Customer reviews of 1001hobbies

The site is well organized but perhaps a hair confusing.

It is that I received a voucher for this site otherwise I would never have ordered through this site. But it turns out they are scammers.
1. Free delivery from spending 100 euros, quite high but with such a store you're soon there anyway. I order here for 160 euros and use my vouchers. But they are not seen as money but as a discount code so you still have to pay shipping costs. Ridiculous 2. You order some things, half of them are delivered, namely all the small stuff, but you can forget about the big and expensive kit. If you then contact the customer service you get a response if you can send pictures because it should be in the box. Responded twice now and 2 weeks later and never heard anything back. Never buy anything here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

At the end of the day I received exactly what I ordered. Service was good and timely.

I think it's all very good

My beqstelling was delivered with utmost care. Thank you.

Plenty of choice for a good price

Halo mug received quickly without any problems, nothing to report.

Good communication, good product.

2 weeks to receive an order is pathetic, unacceptable. A serious lack of professionalism.

Top site

Would definitely use again. A+

Perfect

It was dispatched within a week as stated. It arrived well packaged. The product itself was unfortunately not quite the quality I had hoped for, but 1001Hobbies can't help that. I would order here again

Fast and very accurate in the description

Very good site and reasonable prices

I didn't even get half of my order but paid for it. I actually want my money back.

No problem

1001 Hobbies has a wide range of products available, some of which I have not seen available from any other on line site. There service has been reasonably quick and reliable given the distances involved and their prices are not unreasonable. They do respond when there are problems with orders and handle them satisfactorily.

Cleanly packed

good price, fast delivery

Never have I had a problem with the purchases I have made.
You guys are really good.

perfect packaging; nickel

Rather long delivery time, no information, difficult to contact seller and in the end one of the items was changed for another reference, certainly equivalent, but a little message would have been welcome. In short, first and last order with this seller.

Good and fast customer service. Fast delivery and great stock. Gladly again

Received promptly and well packaged faultless service

It took a little too long, but I finally got everything.

Everything went smoothly, from choosing the figurine to receiving the parcel. I can't recommend it enough!

As impeccable as ever.

the customer service is very good, only small things should be changed in my opinion.

Always delivered all orders to Germany without any problems. I often order from 1001 Modellbau and am completely satisfied with the service.

An order that took two months to arrive. If you're ordering for a birthday, plan well ahead. A plane is missing and -1001 has offered to reimburse me (we'll see if the contract is honored from start to finish).

My "gift" arrived in a jiffy bag already opened with the contents inside, compromised.

It seems to me that this time, the whole process was impeccable.

Heekly clear and uncluttered. Smooth to order and pay. Clear invoice.

Order corresponds to the description, shipment delayed but we were warned but very happy with the product because it could not be found elsewhere.

Perfect service :) Order and product received on time and in good condition (would definitely recommend)

Large assortment which is very positive, only because of different languages the description is not always clear. Furthermore, the delivery time is relatively long (considering what most Dutch shops can do) It is also a pity that you can not make a wish list or something for future orders. You have to keep looking everything up. Also customer contact is not good in terms of answering in the right language.

arrived 5 days after anticipated date

All references in stock but more than a week to receive the parcel and what a parcel !!!! A poor bubble envelope with pots of paint, a brush without any protection... I don't recommend!

Big delay in the order, without my knowledge. I had to be the one to call them, as the order was still being "prepared". Too bad, because the rest went smoothly.