English 
A
Rating: 5 out of 5
I don't have an opinion!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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A
Rating: 4 out of 5
How do I access my customer account?
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A
Rating: 5 out of 5
Less well executed than their Japanese counterparts from the same brand.
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V
Rating: 5 out of 5
Really amazing quality and shipping was fast, they had to pre order the item but everything was pretty fast. I just had to wait like a week after order to get the item shipped, and when they shipped it it came in like 2 days. Really fast, I highly recommend them️
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Response from 1001hobbies
Hello, thanks a lot for your message! We're pleased to know everything went well. Have a great day!
V
Rating: 5 out of 5
Excellent five star plus service, and product fine.
V
Rating: 2 out of 5
Broken, bent goods....
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Response from 1001hobbies
Hello, We thank you for this information and apologize. Please believe that this type of incident is very unpleasant for us. In order to clarify and resolve this incident, we ask you for photos ... we ask you for photos. We will get in touch with our supplier, to respond favorably to your request as soon as possible. In the expectation of your answer Sincerely [email protected]
C
Rating: 5 out of 5
The truth is that I had a small inconvenience but otherwise everything was fine, very satisfied.
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A
Rating: 4 out of 5
Very long delivery times
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V
Rating: 5 out of 5
Great quality and very unique military figures with great service.
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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G
Rating: 1 out of 5
Nothing delivered yet.The order was May 10.The delivery has been on the way since May 22.Reply to my message about it sometimes taking longer.Haven't had a reply to my last message yet.Calling is often in vain.I know that because of a pre order I'm still waiting for.I'm really sorry I ordered here.
So bad contact and so long in transit I do not even know if it arrives. I think the good resencies are deceitful when I came with difficulty to the bad I was shocked and I find it shameful that they do nothing about it. It's not that the delivery is cheap or something just more expensive than most. For me not understandable that a company does nothing about it. 1 star is 1 too many
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So bad contact and so long in transit I do not even know if it arrives. I think the good resencies are deceitful when I came with difficulty to the bad I was shocked and I find it shameful that they do nothing about it. It's not that the delivery is cheap or something just more expensive than most. For me not understandable that a company does nothing about it. 1 star is 1 too many
Response from 1001hobbies
Hello and thank you for your message. We appreciate your feedback. I am really sorry that the situation occurred beyond our control: it seems that the product was misused. I see that a new order has been placed, but these are made-to-order products, so the wait is long. It is a series of bad coincidences, but I have notified customer service so that your case can be followed up carefully. Thank you very much for your patience
A
Rating: 5 out of 5
Pre-ordered item, so I had to wait quite a while, but that was the deal. As soon as I got the e-mail saying that the parcel had left the warehouse, it didn't take me long to receive it. I thought I'd have to pay customs fees, but I didn't, so thank you very much!
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V
Rating: 4 out of 5
All good, only the shipping could be faster.
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A
Rating: 5 out of 5
Very functional site High level of overall service I highly recommend it
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V
Rating: 5 out of 5
Hard to find product was only available here. Product is good quality and exactly as advertised. Shipping process was long and provided no useful tracking, but I was expecting that and the product arrived in good condition.
A
Rating: 5 out of 5
Perfect for me
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G
Rating: 5 out of 5
fast, correct, very good information about the delivery and well packed Perfect so!
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V
Rating: 5 out of 5
The delivery time was first rate. Coming from France was as fast as arriving domestically. Tres Bien!
V
Rating: 5 out of 5
Fast shipping and very accurate product. Definitely doing business with them again
A
Rating: 5 out of 5
merchandise conforms to what I want, thank you
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G
Rating: 5 out of 5
Wide selection, fast and neatly shipped.
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A
Rating: 5 out of 5
Nickel
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A
Rating: 5 out of 5
Nickel
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V
Rating: 5 out of 5
Very good overall package in terms of service, quality and price. Always happy to return.
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C
Rating: 3 out of 5
26.06.23, order not received yet since 30.05.23. Paid on 30.05.23.
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A
Rating: 5 out of 5
very very good
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V
Rating: 2 out of 5
So far I have received 3 out of 5 items that were ordered a voucher and credit note. I have sent an email however no response yet. Collector's items has arrived in less than mint packaging so generally unhappy and unimpressed. How can a pre order item be awaiting a restock? Don't write cheques you can't cash!
Response from 1001hobbies
Hello, We thank you for your email and regret this incident. We have decided to send your product it will be delivered to the address : Gary Williams 173 Brighton Road, Alvaston Derby DE24 8TE Royaume-Uni 07873693307 As a commercial gesture, and in order to maintain your trust, we have decided to offer you a 25.99 pounds voucher. The code to use is EVDM9FT6. This voucher is valid for 1 year. We thank you for your understanding, Sincerely, Ines
A
Rating: 5 out of 5
fast and matching product
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V
Rating: 2 out of 5
You had the parts I wanted in stock . It took 3 days short of a month to receive the parts. The parts were as presented and accurate. It is the delivery time that left me very disappointed
Response from 1001hobbies
Hello and thank you for your message. We apologise for the delay. We've taken good note: we wanted to offer our customers a low-cost shipping method, but it didn't live up to our expectations. We'll see what else we can offer. Once again, sorry. Have a nice day!
A
Rating: 5 out of 5
Well, I'm satisfied, I received what I had ordered, within a reasonable time. What more can I say?...
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A
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
Shortly after placing my order, I had a snag that would prevent me from being there the week following my order. So I immediately wrote an email while the order was still being processed to ask them to postpone the delivery date by specifying the date of my return home. They replied that the item was not yet in their possession, but they were waiting for the delivery which would happen in one to two weeks and then ship it. Reassured that it would take a week minimum for supply and a few days for shipment, I did not respond again. From one day to the next, my order on their site went from "being processed" to "being delivered" without even receiving a notice that it had left their warehouse. So I rewrote an email explaining that I had previously written that I was not home and as a response I received an email saying that they had sent the package and a summary of the delivery information. In the end I personally contacted PosteItaliane shipping service and they helped me with my order. 1001Hobbies LOW SERVICE!!!
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Response from 1001hobbies
Hello, thank you for your message. We are sorry that the service did not live up to your expectations. We take note of your feedback. We currently do not have a service that allows you to delay the shipment of your package. We will try to find a way to do so. However, if you are absent at the time of delivery, the courier always offers you an option: a new delivery or delivery to a place near your home. Have a great day!
A
Rating: 1 out of 5
The empty package arrived, and late too!
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Response from 1001hobbies
Hello, thank you for your message. We are very sorry to hear about this situation. We have forwarded the information to our warehouse to figure out what happened. I see that the refund has been made. We apologize once again.
A
Rating: 5 out of 5
Very good correct shipment very well protected Good communication
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A
Rating: 5 out of 5
good products
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C
Rating: 1 out of 5
Absolutely pitiful! Order placed in March and we are almost in July and still nothing has arrived!!!!!!
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Response from 1001hobbies
Hello, thank you for your message. We are very sorry for this situation. It turns out that one of the products was backordered. But I see that the order was shipped on June 23, so the package should not take long to arrive. Have a nice day.
V
Rating: 5 out of 5
1001 had exactly what I was looking for.
V
Rating: 5 out of 5
Very quick and efficient delivery considering delivered from Europe.
Excellent range of models. Item well packed. Will use again.
Excellent range of models. Item well packed. Will use again.
V
Rating: 5 out of 5
Excellent service
A
Rating: 5 out of 5
Perfect
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