Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/07/2022
Everything was just as advertised and postal service to Tennessee, USA was fast. I would purchase from them again!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/07/2022
great item, great price, it took longer than expected, but eventually got here
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 05/07/2022
Problems solved quickly and well.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/08/2022
Excellent website, good prices, quick service and delivery
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
fine
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2022
My order took a month to arrive and without explanation, stuck in transfer, it's a bit long for an item in stock.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Hello super fast delivery and very good quality product
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
perfect *****
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/07/2022
Very good service,have to be patient but okay
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/07/2022
First positive experience, arrived in a reasonable time, the pity is not being able to track more accurately the product purchased but overall well.
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2022
I had no trouble navigating the site, and the delivery of the products and telephone contact were correct. However, as far as the products are concerned, I was disappointed by the decal sheet.
In fact, for the high price of this DACO DECAL item, I only got a few roundels and badges, but NO fuselage code, and only one profile out of two (same for the wings above and below).
I was hoping to receive a more complete and detailed plate. Thank you for your understanding.
Have a nice day.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 10/07/2022
Delivery is often not in accordance with the indicated deadlines.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2022
Easy to use, good selection of products and good delivery time
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 05/07/2022
Fast, accurate, on time, great packaging. Congratulations
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/07/2022
I placed the order on July 6th and it has not arrived yet, it is August 9th, I am trying to get in touch via email but there is no way, I have sent 3 or 4 emails already and no answer, it seems that I have lost my money ordering here.
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Response from 1001hobbies
Hello , The package sent does not have tracking number, so it is in economy mode and may take up to 1 month to arrive. Thank you for your patience and understanding
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/07/2022
Great service!
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2022
Excellent product and service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/07/2022
Great service, informed me of expected shipping dates and items actually arrived ahead of time. Well wrapped and in great condition.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/07/2022
Quality material, well packaged and delivered on time.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/06/2022
Good service and product.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/07/2022
very serious
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/07/2022
All good
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/07/2022
Very good, great service. I would recommend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2022
Customer service helpful, USPS fumbled, product is as described.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2022
Great inventory and fast service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
Perfect service.
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Response from 1001hobbies
Daniel, Thank you for your comment and we apologize for this incident. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously! @bientot on our website, Laure
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/07/2022
Very long delay. I was inundated with useless emails. The "gift packages" were ridiculous. Nothing professional about it.
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Response from 1001hobbies
Hello Mr Anselme, Thank you for your comment. We would be grateful if you could send us a copy of the useless e-mails you mentioned, to the following address: [email protected]. Thank you for your feedback, 1001hobbies Customer Service
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/08/2022
Service is excellent.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/07/2022
excellent service arrived before there delivery date of 14 days
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
As described, fast delivery
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Response from 1001hobbies
Nicolas, Thank you for your comment and we apologize for this incident. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously! @bientot on our website, 1001 Hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
Product delivered quickly. Small drawback, no packaging to hide the product.
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Response from 1001hobbies
Cathy Thank you for your comment and we apologize for this incident. We insist on the fact that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take them very seriously! @bientot on our website, 1001 Hobbies customer service
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/07/2022
Everything worked without any problems :)
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/07/2022
I've been a loyal customer for a very long time, so I'd like to understand how a product presented by the site is actually unavailable when it is elsewhere on the internet. Case of the 1/72 raiden/jack model... Pad happy and dishonest 1001
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/07/2022
What I ordered was shipped to me on time. It is not the first time I have bought from them. It must be for a reason.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/07/2022
I had a misunderstanding with them, when they contacted me everything was fixed.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Very good, neat package and very good delivery time.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/08/2022
exactly what I ordered
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Fast delivery, even to French overseas departments and territories.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/08/2022
fast delivery well and neatly packed
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2022
Easy to use, accurate website.
great service.
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