Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 709 published reviews
5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 741 4% 1 4 039 10%

Summary of reviews

1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
wide range of products
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/08/2022
I am happy with the service provided. Great decals of obscure markings. Fast & professional service star to finish
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Verified Buyer
Rating: 3 out of 5
following a purchase from 18/09/2022
Wouldn’t know haven’t received item yet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Fast and neat with very good prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
Impeccable!!! Very good communication, fast shipping and item as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2022
Simply impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
Very satisfied with the package and the speed of shipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2022
Good packaging, on time delivery and good quality goods.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/09/2022
Great
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/09/2022
Everything is fine. Fast delivery
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 02/10/2022
Everything perfect. Super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2022
Nothing wrong with my order!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/10/2022
Very affable
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/09/2022
Clear website with a wide assortment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Very good follow-up relationship :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2022
Received quickly and as ordered ... thank you
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 28/08/2022
Bad service, 2 out of 3 orders I have not received despite several reminders!!!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
impeccable
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/09/2022
Fast delivery and good price
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/09/2022
Precise and very fast delivery.Product as advertised. Impeccable.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/09/2022
Pretty extensive selection and I easily found what I wanted. The order was delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
excellent site navigation and delivery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/08/2022
Top product
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/09/2022
fully satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
Nothing to say they are perfect Advice, shipping, packaging Everything is fine
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 24/09/2022
All takes too long.....all those stories of superfast delivery.....is nonsense
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We regret this incident and apologize to you. This is not representative of the quality of our usual services. Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/09/2022
Already previously order received late and a missing paint, I said nothing .... Order decals at 25 € and more they are not compliant, received almost crumpled so impossible to apply, instead of going through other dealer you'd better sell yourself your goods. I'll never order from your site again, only problems with you. Never see me again
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please understand that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] to explain your situation. There is no reason for missing paint and crumpled decals. Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
I don't know if the problem is with the post office or with your company, but the insert in the packaging is warped. I haven't taken the pieces apart yet, so I hope I won't have any surprises.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2022
if you're looking for something that's all yours, you'd better divide it up by category.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/09/2022
Model was good it had 1 odd engine would have preferred RAF decals forservice was good
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/09/2022
The item was send very fast and arrived in perfect condition; the item was quite expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
All is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Large selection Fast shipping Communication Delivery tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
rich catalogue, fast delivery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/09/2022
First order with 1001hobbies site, and everything went very well. Impeccable reporting of order receipt, package sending and arrival of the package earlier than expected. I will definitely rely on you guys again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/09/2022
Clusters found without packaging when the box was opened (?) and much more serious: one of the clusters corresponds to the canadair CL 215 while the others conform to the box i.e.=canadair CL415...the result is a kit that can't be assembled - the propellers don't match and the upper and lower wing halves don't fit together (one is designed for a turboprop and the other for a star engine...) - the kit is ready for the garbage can - I can't say where the fault lies? with Heller or 1001 hobbies, but the boxes were mixed up.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please understand that this type of incident is not representative of the quality of service we offer. We invite you to send us an e-mail to [email protected] so that we can find a solution. Thank you very much! Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
Quick receipt of these two models, well packaged, no problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2022
I've never seen such a well-made package! The beautiful wooden Concorde was in no danger of being damaged! A week's delay in delivery for 9.90 euros of Colissimo "in two working days"... not the fault of 1001 Hobbies, but of the supplier who had to correct a defect in the model in the workshop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2022
Just as I expected
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