Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2022
No Problems
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/05/2022
I think shipping is a bit slow
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/05/2022
Great material and service
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/06/2022
The best there is.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/03/2022
Fast shipping, good protection of the products,
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/05/2022
Very professional, very good customer service
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2022
Bonjour bien recu il manque encore 1 puisque j'avais commande DEUX (2) salutations
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Choice, beautiful layouts, meticulous shipping and tracking...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
Received my order in 2 deliveries (4 and 5 weeks after my order). There was a delay with one of the products but everything arrived safely. It took a while but I'm not disappointed with the products.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 25/05/2022
The delivery time was significantly longer than stated on the website. No notice regarding the extended delivery time Only after a response on my part was contact made
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/06/2022
It seems to me very good material and if I have to put something negative would be the scale I think it is very small.
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2022
not quite the quality you'd hoped for
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/06/2022
Easy navigation on the web. I have placed several orders and have not had any problems. 100% recommendable. Very happy with my orders.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
Seriously...
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 31/05/2022
3 purchases at different times of some cheap 1/72 erei models. More than satisfied
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/06/2022
It took a long time for an order in Spain. I placed an order, and after 3 days of waiting, I bought the same thing from another store, and it arrived before the original order. I sent a package by post, it arrives sooner to other countries, than the method used by 1001 hobbies. Maybe I'm wrong, and their warehouse is in Singapore.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 31/05/2022
Zzzzzz
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2022
Very long for a delivery order placed on 2/06/2022 delivered on 17/06/2022 then you do not make any commercial gesture for the customers of long date From now on I will go to see elsewhere
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/06/2022
Very happy with the material received, and the time of arrival was fantastic both in the preparation of the shipment, as in the delivery, we will continue to place orders.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/06/2022
Fast delivery. Everything was perfect.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
Very good
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 03/06/2022
after initial problems due to the loss of the first shipment by dhl. the second shipment worked great. thank you
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/05/2022
I am very satisfied with.my purchase because it was a gift to a special person who loves batman ,and did not have this product. The site very serious and assistance for arrival of the product efficient, I had sent an email and they answered me right away, and the product also arrived ahead of the delivery date. So very serious I as a customer am very satisfied if I need I will definitely buy again
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/05/2022
Easy purchasing and fast order processing.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/05/2022
Shipping service under way under the expected date, which talks about efficiency. Products were very neatly packed and arrived without peril.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
It's very good!!! and very fast! Thank you .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
thank you
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 10/05/2022
Quality products Affordable prices In my case slightly long shipping time..... Excellent communication
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/05/2022
Kept informed of delivery at every stage. Product arrived on time and was as described. Great transaction.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/05/2022
1 month waiting to be reimbursed and 0 response on the location of my package...
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Satisfied with the product and the terms of purchase and delivery, an affordable model for a French tank model enthusiast.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/06/2022
My package was delivered on tracking but I haven't received anything in my mailbox. Customer service is no longer responding to me.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2022
FASTER-THAN-EXPECTED DELIVERY TO RELAY POINTS
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V
Verified Buyer
Rating: 2 out of 5
following a purchase from 06/04/2022
Product I ordered was in stock when ordered, took weeks to get a response to the original order only to be told it was out of stock now. Disappointing.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 10/05/2022
Serious,reliable and quick in service.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/05/2022
Clear, inexpensive and fast.
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 29/05/2022
I still haven't received the order and it has been 18 days, I don't think this situation is logical. If I am not going to receive it, I could get my money back.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
Well-designed and pleasant site for shopping.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2022
Serious company, orders followed up, any delays announced and explained. Long-standing customer, and rightly so. Top!
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2022
Fast delivery with plenty of updates / notifications.
Kit looks very nice
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