Customer reviews of 1001hobbies

On time and well packaged. Would recommend.

Excellent service, prices and fast delivery

Somewhat confusing information on available stock and delivery time. The outer packaging, boxes wrapped directly in a sheet of bubble wrap and 4 pieces of tape, without being spectacular, has fulfilled well and everything arrived intact... And on time.

I have not received all the materials I ordered

Fantastic website always offering a wide range of hobby products, I wanted a Trumpeter A-6E Intruder 1/32 kit and ordered it back in late June as it was a great price. It was shipped in a couple of days of ordering from France to UK but unfortunately it got returned as the courier wasnt happy about the size/weight, I could see all this throught the excellent order tracking online, when I asked about this delay the amazing staff said they had sorted it out for me and even put it on DHL Express service at their cost and it arrived within 2 days. Cant compliment the team on their customer service enough, give them a try you wont be dissappointed.

reliable, large selection, fast delivery

Perfect

Order delivered quickly, nothing to complain about, except that one of the cobi products is missing a part... but that's the brand's fault.

Excellent service prompt delivery

Ras tres bien

Shipping took a very long time and was delivered to the wrong address. There was an incorrect house number on the package.

Quick delivery.

Great seller and top products

Everything went great. Always happy to come back

Perfect

Good delivery work and friendly drivers

Speed, quality products I recommend

Speedy and efficient service. Well packaged.

1. I didn’t get all the products ordered
2. You don’t reply to the emails that I’ve sent regarding my order
3. My package was wrapped poor and the box of the product is damaged
4. I don’t think this review will be published

No clear problem

The universal swing shafts are working good I like the look too .

Delivery time a little too long but still understanding. Bag delivered but completely different as pictured

Highly recommended!

Top service

I ordered 3 items for the end of April. Package never arrived or left, whereupon I called Italian support and very kindly they got the package started. Too bad that arrived at the nearest post office, it was sent back because wrong or incomplete address. Calling again and writing an email, they sent the package back and it finally arrived. Compliant items and at great prices. Recommended site for modeling enthusiasts

Wide selection, good price and fast delivery. Otiimo!!!

Great product, very fast shipping

The order arrived quickly and was packaged super securely

Hello. Nickel chrome for both purchase and delivery. Impeccable. Thank you 1001Hobbies. Yes. Acrylic paint retarder. Good products from what I've seen on various YouTube tutorials. I already have the one for acrylic lacquers. I just needed the one for acrylic paints. For oil paints, I use either Wite spirit or a suitable thinner. And that's it. Hehe. Bonne maquettes à tous. Pierrelebelgeapau.

besides finding the model I wanted.it was with free shipping and the price compared to other online stores was lower.plus they gave me a 5.00 euro coupon for my next ordico, so I made my purchase still with lower price.

Excellent

Fast delivery, article as described, gladly again and again

No problem

The model kit was very poorly packed. It was not put into a separate box with packing material around it to protect its contents. Instead the model kit box itself was wrapped up in a little bit of covering and shipped. These model kit boxes are not very sturdy and the corner of the box was crushed when I received it. Fortunately, none of the parts therein seemed to be damaged. But that only means I was lucky. It's not hard to see how easily such poor packing could result in a badly damaged model kit. Do the right thing even though it will cost a little more in shipping. Put the model kits in a bigger shipping boxes and put some packing material around them. Other online retailers I deal with do this.

I am not happy, of the two models that I ordered I have only received one, the Diana vehicle, the other one "Waiting for replacement : Horch German Major Car (Kfz.15) Early Version" I have not had any news. I have tried to call several times and on the customer service phone there is a voice mail. The store has not contacted me by phone or email as other stores have done when an item was pending replacement. As long as I have no news from Customer Service or the model does not arrive I do not think I will buy again, it is a pity because it has good material that you can not find in other stores.

relatively fast delivery and parcel received in good condition.

Fast and accurate delivery. Highly recommended!

Superb little model, vintage in a bag, fortunately very well packaged!

Very quick receipt of order

Fast and well packaged