English 
A
Rating: 5 out of 5
Excellent service
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
V
Rating: 5 out of 5
Great service on hard to find hobby products.
V
Rating: 1 out of 5
No refund, its been 2 months, not a UK company despite its deception
V
Rating: 5 out of 5
Delivery was great and excellent products. Very happy with purchase and quality of items. Will be back
V
Rating: 5 out of 5
easy purchase, delivery took a few days but product came from Europe. very satisfied with 1001 Hobbies and the paints.
V
Rating: 5 out of 5
Well informed with updates. Arrived on time, no complaints at all. Great service
A
Rating: 5 out of 5
Perfect and fast
Translated reviews
A
Rating: 5 out of 5
Fast
Translated reviews
C
Rating: 5 out of 5
Good quality and good delivery
Translated reviews
V
Rating: 1 out of 5
Order did not arrive for far too long.
Translated reviews
G
Rating: 3 out of 5
The search function is limited, difficult to find WW1 aircraft, for example.
Translated reviews
A
Rating: 4 out of 5
satisfactory
Translated reviews
A
Rating: 1 out of 5
Model sent in a simple postal envelope. On receipt, half the envelope was crushed, unusable model.... No further comments
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 3 out of 5
Part of my order was missing.
Translated reviews
G
Rating: 5 out of 5
good service, great selection
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
V
Rating: 5 out of 5
Professional website, very good processing, good packaging. Only the delivery driver UPS is a "pain in the neck" ... But 1001hobbies can't help that.
Translated reviews
A
Rating: 5 out of 5
Très très bien
Translated reviews
A
Rating: 5 out of 5
fast, complete shipment
Translated reviews
A
Rating: 5 out of 5
received on time ras
Translated reviews
A
Rating: 5 out of 5
Deadline met
Translated reviews
C
Rating: 5 out of 5
They delivered what I was looking for, fast and above all I could not find it easily anywhere else. It is a good thing that there are stores like this one.
Translated reviews
A
Rating: 5 out of 5
Very simple to visit the site. Very easy to order . Very good tracking of ordered packages . Fast delivery of the same .
Translated reviews
A
Rating: 5 out of 5
efficient fast
Translated reviews
C
Rating: 5 out of 5
Congratulations!!! You are 5 days ahead of schedule.
Translated reviews
V
Rating: 1 out of 5
Wrong product received. Came in the box as advertised but the product inside wasn’t correct
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
A
Rating: 4 out of 5
If on the whole everything is going pretty well, on the other hand for what is refunding (following your failure) the delay is much long"2 months" greetings
Translated reviews
A
Rating: 5 out of 5
All ok Top seller and Top shipping
Translated reviews
A
Rating: 5 out of 5
Fast delivery item conforms to my expectations.
Translated reviews
A
Rating: 2 out of 5
Exceptional purchase following a very bad previous experience.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
V
Rating: 5 out of 5
Very good product at an unbeatable price.
Easy purchase with very good communication.
These guys are among my favourite suppliers!
Easy purchase with very good communication.
These guys are among my favourite suppliers!
G
Rating: 4 out of 5
fast and adequate. Allen pity that during the ordering process go feedback is possible
Translated reviews
A
Rating: 2 out of 5
Hello , I have received my order: Easy Model https://www.1001hobbies.fr/391_easy-model , the product is made of PLASTIC and not METAL !!!!! very disappointed by your misleading presentation . Miniature Tiger 1/312 1944 Reference 9346220 , Tiger 1/312 1944
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Good day 1001hobbies customer service.
A
Rating: 5 out of 5
Very satisfied with 1001 hobbies very competent products are reasonably priced and after sales service top I recommend this seller
Translated reviews
G
Rating: 5 out of 5
perfect
Translated reviews
A
Rating: 5 out of 5
Super I would make another order I recommend this site
Translated reviews
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
Super happy fast service
Translated reviews
C
Rating: 5 out of 5
Very good customer service and fast shipping.
Translated reviews
V
Rating: 4 out of 5
I was overall very pleased with the shopping experience. The website was easy to navigate and all the information I needed to find and purchase the gift I was looking for was readily available. The price was very fair and 1001hobbies provided great service in terms of sending alerts on the process of filling and shipping my order, all the way through delivery to my door.
The one issue that could and should be improved is packaging for shipping. The corrugated cardboard carton used was particularly light and not very stiff. One side got partly crunched durung transit. And, there wasn’t much protective wrapping inside either - just a bit of folded paper that didn’t fill the space or provide any cushion for the item. So the kit’s box itself was a little bent and creased when it arrived, from the damage to the outer carton.
It really could have been better wrapped usung bubblewrap or air pillow packs, especially given how thin the outer shipping carton was.
The one issue that could and should be improved is packaging for shipping. The corrugated cardboard carton used was particularly light and not very stiff. One side got partly crunched durung transit. And, there wasn’t much protective wrapping inside either - just a bit of folded paper that didn’t fill the space or provide any cushion for the item. So the kit’s box itself was a little bent and creased when it arrived, from the damage to the outer carton.
It really could have been better wrapped usung bubblewrap or air pillow packs, especially given how thin the outer shipping carton was.