Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
Very good site.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2022
It was fast to deliver and nice model
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2022
The Delivery was excellent and timely. The communication was excellent so that I was aware at all times the location and status of my order.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/02/2022
Excellent value for money.I am very satisfied, I highly recommend everyone ( experienced modelers and not ) to buy from this store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Easy-to-use navigation. Pleasant surprise, delivery 48 hours ahead of schedule.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Perfect, nothing to complain about.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/03/2022
Everything it says on the box.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 15/12/2021
Very bad experience. Ordered 2 model cars in December 2021 for about €72.00. Emailed several times after 2 months when to expect the order. Would be shipped. Of course received nothing. Then 4 request to refund the amount I paid. Answer was, passed on to financial administration, take into account 2 weeks processing. After one and a half weeks still no refund.
Very bad experience. Ordered 2 model cars in December 2021 for about €72.00. Emailed several times after 2 months when to expect the order. would be shipped. Received nothing of course. Then 4 request to refund the amount paid by me. Answer was, passed on to the financial administration, takes into account 2 weeks of processing. After one and a half still nothing refunded. très mauvaise expérience. Commandé 2 voitures miniatures en décembre 2021 pour environ 72,00 €. Envoyé plusieurs fois par e-mail après 2 mois quand attendre la commande. serait expédié. Rien reçu bien sûr. Après 4 demande de remboursement du montant payé par moi. La réponse était, compte tenu de l'administration financière, prend 2 semaines à traiter. Après un an et demi toujours rien remboursé
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2022
Fast shipping. Everything came in as ordered
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2022
parcel well packed, delivery time a little long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
Fast delivery and an anomaly on the order has been taken into account. 1001Hobbies team is very reactive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Very good site and fast delivery. Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/02/2022
Reliable and exactly what I needed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2022
Legit store, great selection, reliable shipping. I will shop from them again
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/03/2022
Easy to order
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2022
I was able to find hard to find items.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2022
Fast and efficient service to the UK - best price I could find the product I bought.
Well done 1001 Hobbies.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 13/03/2022
I was told my item wasn’t available two day post purchase. They offered me a similar item and told me I would not pay the balance. We thought it was a good gesture. However the item they sent was on sale for the same price. So we did think we where mislead. Then it took days to post abscess held up st customs because it didn’t have the proper paperwork. When it did arrive it had one wrap of bubble wrap ! Just one layer fir a 10kg item that had done electrical components. Poor show 1001 !
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2022
Excellent product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/03/2022
Navigation is complicated Too many manipulations before making a choice. Between the commune or the site says in stock and delivery 2 months later what more can you say.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/03/2022
Superb service. Fast dispatch, excellent quality products and great communication. Merci beaucoup!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 03/02/2022
Delivery took a while but ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
Order and delivery carried out quickly and correctly, the only downside being that the site is not very easy to search for (products).
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/03/2022
Excellent service! I’m in the US, si I figured it would take a while for my order to arrive. I was wrong! I got it in about a week. Quicker than most of the domestic shops I use. Bravo!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2022
Very professional and courteous. Received exactly what I ordered and it was in excellent shape upon arrival. The elasped time between placing order and receiving was reasonable, but a bit longer than with other venders.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/02/2022
site too expensive.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/03/2022
I was pleased with the availability of what I was looking for and how quickly the order was filled and shipped. This is all the more amazing when one considers how far away 1001 Hobbies is from me. Thank you for your excellent service.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/02/2022
Correct item, prompt delivery, no problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Very good
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 20/02/2022
The box of Belgian artillery waterloo 1815 was open and pieces are missing...I have written to you and you have not answered..these things must be notified before sending.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/03/2022
Everything went well and the products correspond to what was expected, the only downside was that it took about two weeks to arrive, but when ordering things that were not immediately available I had assumed.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/02/2022
ALL GOOD (EXCEPT FOR THE SHIPPING FROM THE SPANISH POST OFFICE).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
on-time compliance
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2022
Prompt delivery good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
PERFECT, I recommend
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/02/2022
Very good and satisfied
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/03/2022
Please indicate the delivery date more clearly, otherwise everything is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 09/03/2022
Ordering and shipping went really well. Everything arrived on time. It's not your fault, but I would have liked the packaging of the model car in the box to be much better. At first I thought the car was broken, but everything worked out fine. It would be nice if shipping was free, like it is on Amazon or other websites for orders over €29. Maybe you'll get there one day.
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