Customer reviews of 1001hobbies

Everything is perfect. As an improvement would be desirable a greater description of the items in their properties, to access them from the catalog. The description of the items is super short, at least the one I have purchased.

Delivery on time and as advertised, very happy with the deal.

My parcel took too long to arrive. The first time was the deliveryman's fault, and even though the store was kind enough to send it back to me (that's why I'm giving you 2 stars and not 1) they weren't at all attentive to me. They kept telling me that it was promised that the parcel would arrive in a few days, but I just kept waiting and the parcel never arrived. I really missed the communication from the store. I had the impression that they didn't care and each person told me a different story. Up until the third week, no one told me that the delay was because you didn't have it in stock. If you'd given me this information beforehand, I'd have been more relaxed, but no, every day the answer was: don't worry, the parcel will arrive within 3 days. And so I waited 3 weeks.
Once I called for 1 hour and nobody answered. I understand that you can be busy but at least if you saw the calls, you could call me afterwards or send me an email to reassure me and tell me where my parcel is.
The handling was very bad, which is a shame, because I have very bad memories of this purchase. This purchase was a real nightmare.

Very disappointed by this order , Motorcycle too small !!!!!!!

Everything perfect

Everything very fast and very well :)

Great service, as well as quality and variety of products.

Everything went well. TOP

Fast delivery and impeccable supplies.

Corresponds to my choice

To this day I still haven't used paints and airbrushes. I will be sure to give as soon as possible.

Good and fast service

Great service and quick delivery. Would recommend!

Order conformed, well packaged and received very quickly. I recommend

Great service

Free delivery not deducted, Paypal payment supplement,... Too bad.

easy access and good delivery

no update on actual product availability

very good to recommend

Everything is fine, but the actual delivery time should be a little clearer.

well

Decals were exactly what I was looking for. Shipping to US took a while but worth the wait.

Slow delivery but good product.

Nothing to say about the site. On the other hand, the delivery of my parcel took a very long time and this does not commit me to renewing an order!

Good price - prompt shipping

Quality and on-time delivery

nil! delivery, customer service ... nil!

A problem I had with a Heller model was successfully resolved.

Very,good and quick!!!
Thank you

Fast delivery, item conforms, perfect

Impeccable service.

Model kit received sooner than I expected.

Bit more expensive than elsewhere but they had what I wanted and it was a very good service all round

The purchased kit (Amerigo Vespucci) with a price of over 1400€ is also available for 999€. Even if the seller is not responsible for the contents and quality of the kit, it is very much to be criticized that the deck planking, although described as walnut, is not walnut, that the included mahogany strips are not sufficient (I have already built many ships, also in museum quality, and have no above-average waste) and that the plans are somewhat often contradictory. Without really profound experience in building sailing ships, you can quickly despair. At least I received a voucher for 5 (in words: five) euros after a purchase of 1480€. There can be no complaints about the purchase process. But once again as a final assessment. 1001Hobbies is not responsible for the content and quality of the kit and the plans, but it is responsible for the clearly overpriced sales price.

top goods, fast service

Wide choice of products. Good value for money. Excellent order tracking.

I received my order fairly quickly

R a s

Ordering via bancontact does not work for me. Fortunately, I do have visa; everything else is ok, despite the long waiting time. Is it true that ICM is of Ukrainian origin? Does ICM still exist?