Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 158 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/03/2022
Fast service and quality products
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/03/2022
There satisfactory.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 23/01/2022
my shipment arrived with damaged packaging and broken contents to my complaint, I got so far no answer very bad service here I never buy again
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 14/02/2022
For the items of my interest there is a large assortment but several are sold out and there is no telling when they will arrive. Many there is no photo . Some difficulty in some items to understand the scale.Answers to questions not fast.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/03/2022
Excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2022
Great service on hard to find hobby products.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/02/2022
No refund, its been 2 months, not a UK company despite its deception
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2022
Delivery was great and excellent products. Very happy with purchase and quality of items. Will be back
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/02/2022
easy purchase, delivery took a few days but product came from Europe. very satisfied with 1001 Hobbies and the paints.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Well informed with updates. Arrived on time, no complaints at all. Great service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Fast
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/03/2022
Good quality and good delivery
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/01/2022
Order did not arrive for far too long.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 08/03/2022
The search function is limited, difficult to find WW1 aircraft, for example.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2022
satisfactory
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/02/2022
Model sent in a simple postal envelope. On receipt, half the envelope was crushed, unusable model.... No further comments
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2022
Part of my order was missing.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/03/2022
good service, great selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Perfect
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/03/2022
Professional website, very good processing, good packaging. Only the delivery driver UPS is a "pain in the neck" ... But 1001hobbies can't help that.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Très très bien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
fast, complete shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
received on time ras
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Deadline met
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/03/2022
They delivered what I was looking for, fast and above all I could not find it easily anywhere else. It is a good thing that there are stores like this one.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/03/2022
Very simple to visit the site. Very easy to order . Very good tracking of ordered packages . Fast delivery of the same .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
efficient fast
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/03/2022
Congratulations!!! You are 5 days ahead of schedule.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/03/2022
Wrong product received. Came in the box as advertised but the product inside wasn’t correct
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2022
If on the whole everything is going pretty well, on the other hand for what is refunding (following your failure) the delay is much long"2 months" greetings
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/03/2022
All ok Top seller and Top shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Fast delivery item conforms to my expectations.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/02/2022
Exceptional purchase following a very bad previous experience.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2022
Very good product at an unbeatable price.
Easy purchase with very good communication.
These guys are among my favourite suppliers!
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 18/03/2022
fast and adequate. Allen pity that during the ordering process go feedback is possible
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/03/2022
Hello , I have received my order: Easy Model https://www.1001hobbies.fr/391_easy-model , the product is made of PLASTIC and not METAL !!!!! very disappointed by your misleading presentation . Miniature Tiger 1/312 1944 Reference 9346220 , Tiger 1/312 1944
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Very satisfied with 1001 hobbies very competent products are reasonably priced and after sales service top I recommend this seller
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/03/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Super I would make another order I recommend this site
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