Customer reviews of 1001hobbies

Fast delivery in 48H, it's been more than 10 days since I ordered for the first time from them and unfortunately nothing received, the payment was debited in 48H however, big disappointment.

Beautiful miniature at a fair price.

Hi! all ok with the order arrived,only the delivery was not too fast and the updates on the status of the shipment insufficient.To review also the customer service over the phone,left me quite puzzled and dissatisfied.Regards Gianfranco

I understood that you had a problem, so we'll see about the next order for a real and, I hope, more than positive opinion.

accurate order and fast delivery

Very rich site. Only choosing paints is complex. Delivery on time, solid package. Meets expectations.

Order dated November 21 still undelivered and no response to my requests.

I placed an order in December, which said that it would be at home in 6-7 days and after spending those days waiting for a month, in the end I gave up waiting because they do not even know when it will arrive. I am waiting for a refund

Good service, fast shipping and well packaged product.

Delivery on time, with reminder emails to warn and reassure the customer. All the best.

Very long lead time, almost a month late, and hesitant communication about the delivery date. Unsatisfactory

Easy website! Attractive prices! Neat packaging! Speed of delivery! No complaints!

I'm 1 bit disappointed with the delivery time. I placed my order before January 1, 2022, and the package arrived on January 20.

Simply super

I have already canceled the above order three times, but have received no response or reply to date. Only the message that the payment has not arrived. Now once again I cancel my order! Thank you!

Thank you for fast service you have earned a new customer

Fast and accurate

All perfect!

Superb Notre Dame model, I love building it, very precise assembly instructions, nice product, very good finish.

No problem for the second order which gives me a very good opinion on the seriousness of your site So see you soon....

Just right

Very interesting website and affordable prices.

Very bad shipping time

Long waiting time for ordered items 3 months. Problem solving okay.

After visiting a store in Paris, I benefited from the expert advice of the owner, who spent a lot of time explaining the different possibilities and levels of difficulty of the models. The purchase was for my 8-year-old child. He was delighted with his Christmas present! I sincerely recommend it!

As efficient as ever... thank you

Perfect

Nothing to complain about, satisfied

Good communication after purchase delivery etc and not a ridiculous delivery charge as I live in the highlands will be purchasing again soon

Very well done...I'll definitely use it again!

Top processing and delivery times!

Nice site but delivery time a bit long. Product conforms.

Delivery and arrival of product all good!

No problem

Order still not received!!! No explanation and no idea when I might finally receive my items.

The experience in this wed , It has been pretty bad three references are ordered , marked with stock available and after two weeks waiting for the shipment .
I ask and they tell me that two items do not have them . and if I do not ask no one says anything . TWO months to finalize a transaction.
TWO months to finalize a transaction. In customer service the first week they answered regularly.
But when they told me that the refund was going to take FOURTEEN days (not even in the worst times of Aliexpress) I decide that I prefer to wait for the items, they leave me hanging and do not answer again.
I placed the order here because with the three items and counting the shipping costs .
The price was very good. In the end the reference that arrived, cost the same as in other weds and I would have had it in four days.
The model stores if anything is characterized by its seriousness, advice and good customer service.
I had never had a single problem on the contrary.
You have good prices taking advantage of offers and others. And it is a page that regularly appears in search engines. As recommended The two references that I am missing you still have them. How can we trust again in 1001 hobbies. I have read the comments on your site and you have a lot of the same cases.

meets my expectations

The order was not placed on the 17th but on the 7th, and was not processed until the 17th.

I didn't place an order because your website has become a gas factory and we don't understand a thing, at least not me personally.

Non-functional products