Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 107 published reviews

Summary of reviews

Customers consistently praise fast and reliable delivery, with many noting swift shipping, well-packaged parcels, and accurate delivery timelines that meet expectations. They highlight a broad, affordable selection of figurines and a straightforward ordering process, with items arriving as described and in good condition. Positive reports also emphasize helpful customer service, prompt communication, and a solid value-to-price relationship across multiple orders. Overall, the store is viewed as dependable for timely shipments, extensive stock, and responsive support.

All reviews

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Dominique V.
Rating: 3 out of 5
following a purchase from 09/03/2026
deadlines much too long
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Response from 1001hobbies
Hello Dominique, thank you for your feedback regarding the delivery times. We understand that this can be frustrating and we are actively working to improve our processes to reduce these delays. Your opinion is valuable and helps us better serve our customers.
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Philippe B.
Rating: 4 out of 5
following a purchase from 21/03/2026
Product, choice, availability nothing to complain about 1001hobbies. However, I take away one star for the attention to the package. Thin cardboard, model without protection or bubble wrap, I had also ordered a Tumbler which moved around the whole trip, model box crushed, cardboard crushed... To be reviewed on this point.
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Response from 1001hobbies
Hello Philippe,

Thank you for your positive feedback regarding our products and the availability of our site. However, we take your comments about the packaging and protection of parcels very seriously, and we will pass them on to our team to improve this experience for our customers. Your satisfaction is our priority, and we hope to provide you with a service that meets your expectations during your next order.
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Pascal-Marc B.
Rating: 5 out of 5
following a purchase from 13/02/2026
Very good even if a bit long
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William L.
Rating: 5 out of 5
following a purchase from 22/03/2026
Nice man, I bought a really thick pen, really nice. I'm still working on the puzzle, I don't really like puzzling, I think my wife will finish it and then I'll frame it.
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Pascal F.
Rating: 4 out of 5
following a purchase from 20/03/2026
Good
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Response from 1001hobbies
Hello Pascal,

We sincerely thank you for your positive rating of 4/5 and are delighted that our site "1001hobbies" suits you. If you have any suggestions for improvement or additional comments, please feel free to share them with us, as your satisfaction is our priority.
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Jerry F.
Rating: 5 out of 5
following a purchase from 14/11/2025
Prompt delivery and well packaged. Thank you!
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Andrea D.
Rating: 1 out of 5
following a purchase from 10/02/2026
Two months to deliver items that were already in stock. Too long for delivery.
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Response from 1001hobbies
Good morning Andrea,

Thank you for your feedback. We sincerely apologize for the delay in delivery. We are constantly working to improve our service and will ensure that similar situations do not happen in the future. We appreciate your patience and are here for any further assistance.

Best regards,
The 1001hobbies team
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Luke D.
Rating: 1 out of 5
following a purchase from 15/02/2025
After over a year and not receiving my preorder, I contacted them to cancel. They refused and immediately shipped out the order. Wonder how often they just hope people forget? Scammers
Response from 1001hobbies
Hello Luke,

Thank you for sharing your feedback. We are sorry to hear about your experience and appreciate your patience throughout the process. Our goal is to ensure customer satisfaction, and we are always here to assist you with any concerns. Please feel free to reach out to our customer service for further support.

Best regards,
The 1001hobbies Team
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Alfonso D.
Rating: 5 out of 5
following a purchase from 21/03/2026
All good
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Walter V.
Rating: 5 out of 5
following a purchase from 11/03/2026
The 1/35 resin kit figures are of top quality.
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Arne L.
Rating: 1 out of 5
following a purchase from 24/03/2026
1001Hobbies should change suppliers. DPD is a disaster.
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Response from 1001hobbies
Hello Xavier,

Thank you for your feedback. We appreciate your opinion about our suppliers and take this seriously. We strive to provide the best possible service and will consider your comments.

Best regards,
The 1001Hobbies Team
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Alessandro G.
Rating: 5 out of 5
following a purchase from 06/02/2026
With this seller, you need to be patient with shipping times, as the estimated times given for products to be back in stock aren't always accurate, and sometimes they can take longer. Aside from the long shipping times, so far, my orders on this site have always been successful, and the items have always arrived.
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Giuseppe M.
Rating: 5 out of 5
following a purchase from 08/03/2026
Great seller, wide selection, delivery times could be improved.
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Angel Luis V.
Rating: 5 out of 5
following a purchase from 21/03/2026
Everything is great
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Heinz Albert W.
Rating: 5 out of 5
following a purchase from 22/03/2026
Goods as described, shipping very fast, securely packaged, would gladly buy again
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Jean-Marc D.
Rating: 5 out of 5
following a purchase from 11/03/2026
received in good condition
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Steve S.
Rating: 5 out of 5
following a purchase from 18/03/2026
All ordered items arrived on time and in perfect condition. Extremely satisfied with order.
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Mauro C.
Rating: 5 out of 5
following a purchase from 20/03/2026
Perfect figurines and historically accurate. Courteous and timely service. I will definitely continue to shop at 1001hobbies.
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Philippe D.
Rating: 5 out of 5
following a purchase from 22/03/2026
Order delivered quickly
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Patrick G.
Rating: 1 out of 5
following a purchase from 24/04/2025
No, I stick to my first impression. I received an order 1 year after paying. If I hadn't left a negative review, I probably would never have received it. And I made almost a hundred calls, sent emails. I had to mistakenly place a second order for the first one to be sent to me. And, of course, no apologies, no commercial gesture.
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Response from 1001hobbies
nullr l’opportunité de vous offrir une meilleure expérience à l'avenir.

Cordialement,
L'équipe de 1001hobbies
R
Rozenn T.
Rating: 5 out of 5
following a purchase from 21/03/2026
Perfect, order received on time.
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Tristan G.
Rating: 4 out of 5
following a purchase from 21/03/2026
Order compliant and arrived in perfect condition within reasonable time
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Response from 1001hobbies
Hello Tristan,

We sincerely thank you for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that your order arrived in perfect condition and within satisfactory timeframes. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies.

Best regards,
The 1001hobbies team
M
Mathieu L.
Rating: 5 out of 5
following a purchase from 22/02/2026
Despite a small error during the sending, the support service was super responsive and very friendly.
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Stephanie C.
Rating: 3 out of 5
following a purchase from 12/03/2026
The product is very good but delivery times were not respected and without warning
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Response from 1001hobbies
Hello Stephanie, we thank you for your feedback and are delighted to learn that the product satisfies you. We are sincerely sorry for the missed delivery deadlines and the lack of communication on this matter. Your feedback is valuable and we are actively working to improve our service to avoid this kind of inconvenience in the future.
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Ajcpm V.
Rating: 5 out of 5
following a purchase from 20/03/2026
I am very satisfied.
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Iñigo I.
Rating: 5 out of 5
following a purchase from 22/03/2026
Perfect
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Enrico B.
Rating: 4 out of 5
following a purchase from 21/03/2026
timely and precise delivery
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Mark E.
Rating: 5 out of 5
following a purchase from 18/03/2026
Order as described, delivered very promptly. Would recommend!
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Pablo M.
Rating: 5 out of 5
following a purchase from 25/08/2025
Incredible
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Anne B.
Rating: 1 out of 5
following a purchase from 19/03/2026
Did not receive the right products and did not receive a reply to my email
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Response from 1001hobbies
Hello Anne,

We are sorry to learn that you did not receive the right products and that you did not get a response to your email. Your satisfact
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Ulf-Peter K.
Rating: 5 out of 5
following a purchase from 20/03/2026
Super product. Very fast delivery. Everything is great.
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David-Adrien V.
Rating: 5 out of 5
following a purchase from 02/03/2026
It's good!
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Claude M.
Rating: 3 out of 5
following a purchase from 19/03/2026
Very long delivery times, poor communication from the seller (partial delivery without specifying the goods sent, nor the deadlines for the remaining items). Reference error (previous order)... a very expensive seller, whose timeliness and quality of service are not justified. It's a shame, but it looks like France.
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Roberto C.
Rating: 5 out of 5
following a purchase from 19/03/2026
He sent me perfectly to my house and very well taken care of =)
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Hedwig T.
Rating: 4 out of 5
following a purchase from 28/02/2026
Had to wait a bit long but everything else was okay
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Lloyd B.
Rating: 5 out of 5
following a purchase from 19/03/2026
They were very good at getting my order picked and shipped
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Rich B.
Rating: 2 out of 5
following a purchase from 23/02/2026
It’s been almost 6 weeks and I still don’t have my order delivered.
Response from 1001hobbies
Hello Rich,

Thank you for your feedback. We sincerely apologize for the delay in your order. Please reach out to our customer service team, and we’ll do our best to assist you promptly. Your satisfaction is important to us.

Best regards,
The 1001Hobbies Team
D
Didier B.
Rating: 4 out of 5
following a purchase from 19/03/2026
First of all, contrary to what I had read, this company is not a scam. I had placed a large order and everything was delivered. The only problem is that they are restructuring and response times are longer due to a telephone standard being completely reorganized. But if you contact by email, you get responses and proper follow-up. They exchanged a box for me that the producer was taking an infinite time to provide. I give 4 stars for the absent telephone standard for now.
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Response from 1001hobbies
Hello Didier,

Thank you very much for your review and constructive comments. We are delighted to learn that your order was successfully delivered and that you appreciated our follow-up by email. We understand that response times can be frustrating during this restructuring period, and we are actively working to improve our telephone service. Your feedback is valuable and helps us to improve.

We hope to see you again soon at 1001hobbies!

Best regards,
The 1001hobbies team
E
Evert N.
Rating: 5 out of 5
following a purchase from 20/03/2026
Doing what they promise
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Louis-Raphaël P.
Rating: 4 out of 5
following a purchase from 19/03/2026
Package shipped quickly, correct price. However, I bought paint (4 Humbrol oil and 1 Humbrol water it seems.) And the last one was slightly dry. Otherwise, nothing to complain about (4.5/5) I would say.
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Response from 1001hobbies
We sincerely thank you