1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
All reviews
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Salvo B.
Rating: 5 out of 5
following a purchase from 12/01/2026
I am very satisfied with the purchases of your product selections but very disappointed with the long deliveries and poorly managed by the local correspondents who do not respect the delivery destination and unload in other places and to other people, forcing us to move to retrieve your boxes. Sorry for my continuous complaints.
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Marco S.
Rating: 2 out of 5
following a purchase from 16/01/2026
Everything arrived as per the order but after almost a month and without any explanation for the delay, despite the various requests for updates that I sent. A delay is certainly understandable, not responding to reports, no.
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Frederick M.
Rating: 3 out of 5
following a purchase from 04/02/2026
Hello. I received a reference for figurines instead of another one, and I have not received any feedback after my request to customer service. The rest: shipping time, packaging... was without issue.
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Valérie C.
Rating: 4 out of 5
following a purchase from 05/02/2026
The products are in accordance with the order. I still note a downside regarding the fact of putting a price label on the product description and the color, we then have difficulty knowing what the shade is. However, I am not satisfied with the delivery, not at the chosen pickup point and therefore delayed by more than 24 hours.
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Francois A.
Rating: 1 out of 5
following a purchase from 27/01/2026
Order shipped with a week delay, error in the products and no response from customer service.
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Darcee S.
Rating: 5 out of 5
following a purchase from 18/01/2026
My husband loved it
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Renaud P.
Rating: 5 out of 5
following a purchase from 06/02/2026
Fast and professional delivery.
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Patrick L.
Rating: 5 out of 5
following a purchase from 06/02/2026
Everything went well, thank you
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A C.
Rating: 5 out of 5
following a purchase from 05/02/2026
I am very happy with my purchase 🙂
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Fabrice C.
Rating: 3 out of 5
following a purchase from 20/01/2026
Shipments sometimes too long (items displayed available, while they are not)
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Sandra F.
Rating: 5 out of 5
following a purchase from 14/11/2025
They were not clear whether they had the product in stock or not... In the end, they said they would process the refund, and a few days later, it shows that the product that supposedly was out of stock was shipped.
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Pascale V.
Rating: 5 out of 5
following a purchase from 17/01/2026
Very well informed about the order and delivery process and the item is perfect
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Nicholas James L.
Rating: 4 out of 5
following a purchase from 04/02/2026
The paints came with warning stickers over the original stickers. This makes it impossible to see what the colour is. If you have to put the warning sticker on, can you put it so it doesn't cover the name of the paint?
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Philippe P.
Rating: 5 out of 5
following a purchase from 23/01/2026
I am happy with my order with interesting prices but on seeing these metal items I would have preferred plastic.
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Patrizia F.
Rating: 5 out of 5
following a purchase from 27/01/2026
All good
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Laurent N.
Rating: 5 out of 5
following a purchase from 21/01/2026
Nothing
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Raymond P.
Rating: 1 out of 5
following a purchase from 30/01/2026
Bad product delivered! Support worthless, cannot be reached by phone so you have to request online support via ticket. Then you hear nothing more! Waiting for 2 weeks...
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Dietmar B.
Rating: 5 out of 5
following a purchase from 24/01/2026
Top
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Serge V.
Rating: 4 out of 5
following a purchase from 16/01/2026
Pleasant site and quite complete range of products. However, the delivery times are very long...
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Nicola T.
Rating: 5 out of 5
following a purchase from 15/01/2026
Fast shipping once all products arrive at the warehouse, excellent quality, affordable prices
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Doris B.
Rating: 5 out of 5
following a purchase from 07/01/2026
Fast delivery, everything is great, thank you very much!
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Gerard V.
Rating: 5 out of 5
following a purchase from 04/02/2026
Very serious
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Brandon M.
Rating: 2 out of 5
following a purchase from 04/02/2026
I paid $50 for a scale model kit and received an $8 bottle of weathering pigment instead. Sloppy inventory management.
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Valérie P.
Rating: 5 out of 5
following a purchase from 04/02/2026
Super!! Package arrived on time!! Very beautiful statuette, thank you to your whole team.
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Caren A.
Rating: 5 out of 5
following a purchase from 20/01/2026
1001 Hobbies was very easy to order from very easy to deal with the order arrived perfectly well and the puzzle is beautiful
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Audry T.
Rating: 5 out of 5
following a purchase from 21/01/2026
Completely in order
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David G.
Rating: 5 out of 5
following a purchase from 30/01/2026
Fast and delivered in excellent condition. Highly recommended!
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Wafa K.
Rating: 5 out of 5
following a purchase from 04/02/2026
Very good
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Günter M.
Rating: 5 out of 5
following a purchase from 23/01/2026
Delivery time too long and delivery postponed 2 times !!
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Jose Ramon T.
Rating: 4 out of 5
following a purchase from 20/01/2026
Good although it took a long time to come
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Didier L.
Rating: 5 out of 5
following a purchase from 04/02/2026
Good site, serious, fast quality products.
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Patrick A.
Rating: 5 out of 5
following a purchase from 14/09/2025
The excessively long delivery time is due to product unavailability, but in the end, a partial order was received with a voucher corresponding to the unavailable item.
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Amandine V.
Rating: 5 out of 5
following a purchase from 26/01/2026
Perfect! Good communication! Very good packaging! I recommend +++
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Romain B.
Rating: 1 out of 5
following a purchase from 08/04/2025
Do not order from this site, customer service non-existent, I have been waiting for almost a year for orders that were available at the time of the order.
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Eric A.
Rating: 1 out of 5
following a purchase from 21/01/2026
zero communication !! I received my package with the wrong parts and after several attempts to claim, no response, it seems there is no one !!
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Eduardo M.
Rating: 5 out of 5
following a purchase from 03/02/2026
Everything is very good and on time.
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Maxime S.
Rating: 5 out of 5
following a purchase from 18/01/2026
Perfect!
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Ilonka T.
Rating: 2 out of 5
following a purchase from 20/01/2026
Finally received the ordered paint, however, everything was supposed to be in stock and I had to wait over three weeks for the delivery.
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Nina W.
Rating: 1 out of 5
following a purchase from 05/12/2025
it couldn't have been a bigger disaster! on december the 5th i ordered two toys for christmas. after i got the information that currently they were not available, i canceled the order on december 15th, asking for my money back. i wrote several e-mails over the following weeks, all of them were completely ignored. the credit card company managed to get my money back. and suddenly in february, 1001 hobbies sent me the toys, as if nothing had happened. i didn't accept the package. it is on its way back now. so customer service at 1001 hobbies isn't just bad, it simply does not exist. i highly recommend not buying from them.
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El-Hani K.
Rating: 5 out of 5
following a purchase from 21/01/2026
Article in accordance with my order, the management and tracking by 1001hobbies is perfect, thank you!
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