Customer reviews of 1001hobbies

R

Order arrived in perfect condition and in reasonable time considering the holiday period.

Super and neatly packaged. Arrived well and quickly

10

First part of the order received on time and without problems, however one item was missing, it took several months to receive my item even though the store knew that the item was missing at the time of shipment. I had to remind them twice that the item was missing to receive it

If I order items from you, it is because I am satisfied; otherwise, I would not do it. Thank you.

Hello, Smooth acquisition. Nice discovery on this site at a good price.

Ok product, but terrible customer service :-( Paid $60 for “expedited shipping” in order to receive before Christmas (when I was to share my display with family), and nothing was shipped for days after I ordered it, and they never responded to my multiple attempts to cancel the expedited shipping when unrealized they would never make it in time. They ignored all my requests and sent for $60 anyway, and so I paid $60 for a package that came 16 days after I ordered it - 11 days after I needed it :-(

The package arrived well wrapped and packaged. But it said that the delivery date of the package was 29/12 and I received it on 05/01. I also tried to contact the company to see if there was any issue with the shipment and I did not get any response. And the package tracking service was not working. I will not place an order with this company again.

Item arrived in a reasonable amount of time and was undamaged. The package tracking never updated beyond "Preparing shipment" on the website, but it didn't end up being a problem.

Great seller, serious, fast, precise and perfect packaging!

OK

Fast delivery despite the many holidays, goods as described.

Shipping with long times but order placed just before the Christmas holidays

All good. Perfect

Everything arrived well, we would like to return 1 product but what a hassle to return something.. this should be much easier

nothing to say always at the top.

The product does not match what was advertised

To date. I have not received my complete order (2 items instead of three - of the same reference) Compare the delivery note and invoice... And it has been more than a month since I placed the order...

Total satisfaction!

Everything perfect, fast and on time.

He arrived within the established time and everything was great

I ordered a figure a day before Christmas, and it arrived within business days. Fast and safe.

I received my order well. Otherwise, "eEXM-40 Iglight 01" is white and purple. On the website, the images of Iglight 01 and Iglight 02 (green) are reversed.

The goods are still not here after 4 weeks of waiting.

The delivery times announced at the time of the order are not respected, it is more than unpleasant at Christmas

The package took longer than reported, resulting in someone not having their gift at a family party. This can be somewhat understood, but when I notice upon picking up the package that one of the ordered items is broken (email with proof to follow), it becomes much harder for me to accept. All ordered items were sent together in one large box, with the fragile items packed together in the box with the heavy items and without any protection in the box, such as paper filling or similar, to minimize the shaking of the items. Result = fragile item broken. Please either package the items (or at least the fragile items) separately or ensure more protection in the box because if someone has already paid a euro, it should be in order... especially when you have to give someone who is waiting for their gift a broken gift...

paint product in stock on your site where my order is and to learn that my delayed order is missing products, you don't even keep track of your stocks online, I had to buy my paint on Amazon to fulfill my orders

Package arrived well with a bit of delay but I was regularly informed about the progress of my order. Package very well packaged. There was no problem. Thank you.

It's good there is a choice in model airplanes keep it up like that

2 months of waiting but it's normal the product was rare

Impeccable service, from all points of view. An experience to repeat.

vast choice, fast and delivery nothing to report - Perfect, as every time

very good product

Everything perfect

The shipment is extremely delayed

Hello, I paid 14 euros to have it within 24 hours, ordered on Tuesday for Friday, but I only received it on Monday.

Delay of 4 months to receive my order! No response on the phone, responses by email made by a bot! Honestly, I do not recommend at all

I requested it with the most expensive shipping so that it would arrive between the 23rd and the 26th, and it arrived on the 29th

I still haven't received my package, it's starting to take a very long time. No respect for deadlines and no information. Jean-marc ROUZAUD.