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A
Rating: 3 out of 5
Slightly long order preparation time
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 717 published reviews
Summary of reviews
1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.
All reviews
A
Rating: 5 out of 5
Nickel
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A
Rating: 4 out of 5
Quick answers to my questions
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A
Rating: 5 out of 5
1st order and very satisfied with the service. Careful packaging and very fast delivery. I recommend it.
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V
Rating: 5 out of 5
Easy and fast.
V
Rating: 5 out of 5
fast, kept me informed. I'd use 1001 again
V
Rating: 5 out of 5
Always excellent and fast service with great information on package delivery tracking!
A
Rating: 5 out of 5
Very good service
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G
Rating: 5 out of 5
Fast delivery
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C
Rating: 5 out of 5
PEdido exceeds my expectations
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V
Rating: 5 out of 5
Fast delivery!
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A
Rating: 5 out of 5
satisfied
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A
Rating: 4 out of 5
Many thanks as usual
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C
Rating: 2 out of 5
they take too long to solve a return after three phone calls
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A
Rating: 5 out of 5
Package received 4 days before expected date, thank you.
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A
Rating: 5 out of 5
Efficiency, fast order processing, on-time delivery.
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A
Rating: 1 out of 5
The Roco model ordered arrives late, after two false delivery announcements by the SDA courier chosen by 1001 Hobbies for delivery.When the 'order arrives it does NOT work.I am forced several times to open it to check the contacts on the wheels.After each verification it works fine, but only for a short time. On the third verification it does NOT work anymore. I am forced to have the ordered locomotive repaired at my expense. LAST EXPERIENCE WITH 1001 HOBBIES who NEVER answers the contact phone 02124120034
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G
Rating: 4 out of 5
The kit looks very solid. Didn't know what to expect but this looks good. Is now under the Christmas tree. Wonder what the recipient thinks of it.
Fast and neat delivery. Thanks!
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Fast and neat delivery. Thanks!
A
Rating: 4 out of 5
good but not the delivery time advertised on the site but otherwise very good for delivery tracking
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A
Rating: 3 out of 5
Correct products. Delivery time and cost far too long and too high.
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G
Rating: 5 out of 5
fast shipping. Neatly packaged and arrived well.
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A
Rating: 5 out of 5
don't change a thing thank you
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A
Rating: 4 out of 5
Impeccable as usual. Just a little complaint about the size of the box, a little too big for what was inside .... not very green :)
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A
Rating: 4 out of 5
Delivery time a little long... 3 weeks !!!
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G
Rating: 4 out of 5
The whole organization around the order is good. The status of the order is easy to follow. The quality of the construction kits depends on the brand. I would like to be able to make improvements. For example in the manual.... Greetings Hans
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A
Rating: 4 out of 5
compliant and on time
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C
Rating: 1 out of 5
A disaster. They made a mistake in sending me the product. In order to return the product I had to call several times and there was never anyone who spoke Spanish. In the end they sent me a return label. After three weeks I am still without the product and without my money back. I will not buy from this site again and I do not recommend it.
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A
Rating: 4 out of 5
order well received: the blister pack and cardboard box are in good condition (it was a Masters of the universe figurine: the condition of the latter is important for a collector) and the figurine is magnificent. I'm giving it 4 stars (I hesitated to give it only 3) because the time between ordering and receiving it was extremely long... But perhaps that's due to the large number of orders for the festive season... (hence the 4th star instead of 3) Thanks to you!
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A
Rating: 1 out of 5
I was really happy at first with the delivery time, but once I had the parcel in my hands, I realized that I had not at all received the product corresponding to the visual, nothing to do with it, I'm really disappointed...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Delivery received a little late but satisfied with my purchase.
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A
Rating: 3 out of 5
Missing a certification of the miniature aircraft (statement 130 of this miniature) no document .fabrication !!! Disappointed
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A
Rating: 3 out of 5
I am satisfied with the speed of delivery of the package, but very disappointed with the quality of service concerning the implementation of gift wrap and gift message, service charged 2 €50, I had to redo the gift wrap and no message, fortunately I received the package instead of shipping it to the person concerned by the gift, I would have been too ashamed...
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A
Rating: 1 out of 5
I did not receive my order very disappointed
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
C
Rating: 4 out of 5
Good purchase, good response time.
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V
Rating: 5 out of 5
Great service no problems
A
Rating: 5 out of 5
Good description on the website. Model received as ordered and very fast delivery. The only downside was the gift-wrapping, which was not up to scratch and a bit messy.
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V
Rating: 4 out of 5
Good
V
Rating: 2 out of 5
Delivery was returned by DHL - only DHL.... knows why Credit note took a very long time and had to be claimed several times.
I find a German homepage with a German telephone number and email address irritating and when I call, a call center (or something) in France answers, where you have little command of the English language.
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I find a German homepage with a German telephone number and email address irritating and when I call, a call center (or something) in France answers, where you have little command of the English language.
A
Rating: 4 out of 5
Too bad about the Heller paint problem.
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V
Rating: 4 out of 5
For one item, we first had to wait for it to arrive in stock, even though it was ordered with "in stock". Shipment from France. Item flawless, shipment well packaged
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