Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/03/2021 à 13h29 following a purchase from 08/02/2021

Very satisfied with the attentiveness and responsiveness of the people reached by telephone.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/03/2021 à 12h46 following a purchase from 03/02/2021

No problem

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/03/2021 à 12h23 following a purchase from 16/02/2021

Delivery was very fast. The package was very well put together. I am very satisfied with my order.

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Comprador Verificado

Rating: 1 out of 5

Published on 22/03/2021 à 11h57 following a purchase from 12/03/2021

They have sent me something totally different from what I had bought, I am very unhappy with the store. I do not recommend it at all, now I have to wait for my money back, I hope there will be no problems....

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Response from 1001hobbies Published on 25/03/2021

You Hello, Thank you for your comment. Please be informed that our customer service will contact you as soon as possible.We understand your dissatisfaction and we apologize for this incident.Have a nice day Laure

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/03/2021 à 11h52 following a purchase from 03/02/2021

good products fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/03/2021 à 11h00 following a purchase from 24/02/2021

speed and conformity of the order i recommend this site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/03/2021 à 09h50 following a purchase from 04/03/2021

A little too slow

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Acquirente Verificato

Rating: 5 out of 5

Published on 22/03/2021 à 09h06 following a purchase from 24/02/2021

excellent service for both the timing of shipping and the quality of the items sent.

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Comprador Verificado

Rating: 4 out of 5

Published on 22/03/2021 à 08h24 following a purchase from 24/02/2021

Good stuff but lacked shipping information on the package.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/03/2021 à 08h16 following a purchase from 25/02/2021

Game received in very good condition, on time and perfectly packaged.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/03/2021 à 08h09 following a purchase from 13/03/2021

Very good service thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/03/2021 à 07h51 following a purchase from 13/03/2021

top!

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Geverifieerde Koper

Rating: 5 out of 5

Published on 22/03/2021 à 04h35 following a purchase from 12/02/2021

.....

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Comprador Verificado

Rating: 5 out of 5

Published on 21/03/2021 à 22h51 following a purchase from 18/02/2021

Order received correctly. The website could be a little more intuitive.

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Comprador Verificado

Rating: 4 out of 5

Published on 21/03/2021 à 22h29 following a purchase from 10/02/2021

The order arrived quickly and the models are great.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 21/03/2021 à 22h28 following a purchase from 05/02/2021

Everything was to our satisfaction.

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 20h46 following a purchase from 11/03/2021

A page of the manual is missing

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Acquirente Verificato

Rating: 4 out of 5

Published on 21/03/2021 à 20h45 following a purchase from 06/03/2021

On time and perfect material!

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Acquirente Verificato

Rating: 5 out of 5

Published on 21/03/2021 à 20h22 following a purchase from 02/02/2021

item in perfect conditions and quick delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 20h09 following a purchase from 16/03/2021

Satisfied with delivery progress messages. Package arrived on time and in good condition.

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Acquirente Verificato

Rating: 5 out of 5

Published on 21/03/2021 à 19h10 following a purchase from 13/03/2021

excellent service

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/03/2021 à 18h52 following a purchase from 18/01/2021

not too bad on the whole but for the delivery time it's not great moreover the prices are not the best nothing to say for the choice and for the packaging delivery

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/03/2021 à 18h52 following a purchase from 23/02/2021

The downside is the Mondial Relais carrier. On the website, the delivery time is announced as 4 to 6 days. I was delivered in 25 days after no less than 3 telephone reminders. It's 1001Hobbies that's responsible for choosing a ... To be improved

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 18h15 following a purchase from 12/03/2021

Deadline not met at Christmas but in the end arranged to return to another address. Product conforms

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Verifizierter Käufer

Rating: 5 out of 5

Published on 21/03/2021 à 18h15 following a purchase from 12/03/2021

Everything perfect

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

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Acheteur Vérifié

Rating: 2 out of 5

Published on 21/03/2021 à 18h06 following a purchase from 07/02/2021

not satisfied because the decal board is missing.

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Response from 1001hobbies Published on 22/03/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 17h56 following a purchase from 04/03/2021

Material compliant but excessively long lead times for a simple pen (2 weeks).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 17h49 following a purchase from 16/02/2021

the last parcel arrived ajar, but no loss

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 17h34 following a purchase from 13/03/2021

Very detailed site, fast and impeccable delivery.

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Acquirente Verificato

Rating: 5 out of 5

Published on 21/03/2021 à 17h23 following a purchase from 12/03/2021

All good,package ordered and arrived with communication before arrival,great.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 17h23 following a purchase from 25/02/2021

Very satisfied with my order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 17h22 following a purchase from 02/02/2021

Very satisfied with my orders

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Verifizierter Käufer

Rating: 3 out of 5

Published on 21/03/2021 à 17h12 following a purchase from 13/03/2021

made of hard plastic, must have extra adhesive.

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

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Verifizierter Käufer

Rating: 5 out of 5

Published on 21/03/2021 à 17h09 following a purchase from 18/03/2021

Goods as described, fast delivery, everything perfect. I will order here again!

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 16h53 following a purchase from 04/02/2021

C ' est Super , facille a trouver les diverses modelles , c ' est tres bien classifié , et le suivi est toujours parfait BRAVO

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Acquirente Verificato

Rating: 2 out of 5

Published on 21/03/2021 à 15h52 following a purchase from 24/02/2021

Product received perfect but I had problems. Purchase made on Feb. 24. March 1 I ask with an email when the package would leave response 3/5 working days. The 4 phone for info.they explain to me that they had to rewrap my product. 9marzo the package starts tracking estimated arrival on 13marzo. 17 the package arrives. 21gg. to receive my purchase. Communication seller poor. Communication carrier bad even after gg.13 March continued to estimate the 'arrival of the package on 13marzo

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Acheteur Vérifié

Rating: 2 out of 5

Published on 21/03/2021 à 15h47 following a purchase from 16/03/2021

Window display arrived broken, and no response to my complaint

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Response from 1001hobbies Published on 22/03/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 15h44 following a purchase from 14/03/2021

Fast shipping. Neat parcel.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 21/03/2021 à 15h24 following a purchase from 16/03/2021

Everything was good to find, the only point of improvement is the email handling, I got a confirmation in Dutch and then the messages about shipping in French. That should be taken care of, my French is like my Hungarian or Russian,I don't speak it and can't read it.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/03/2021 à 15h19 following a purchase from 05/01/2021

the delay was very long and the information was parsimonious...

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