Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
no comments to make about this site, easy to use to find what you are looking for, secure and fast shipping. Thank you very much.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2021
I found the stuff I wanted on their web site, ordered it, paid for it and it arrived undamaged in a timely fashion.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Satisfied fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
well served;
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/12/2020
Je suis très satisfait du service et recommanderai votre site.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
fine
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 20/12/2020
Lousy service, 3 months to receive the order and no help from your side.
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Response from 1001hobbies
You Hello, Thank you for your comment. Please be informed that our customer service will contact you as soon as possible.We understand your dissatisfaction and we apologize for this incident.Have a nice day Laure
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/01/2021
Good Day
The order was slow to develop, basically the translation barrier and me not seeing the reason for delay. The F-105 model was not in stock. Other than that everything was very good, Thank you
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/02/2021
3 months for delivery without explanation , no message
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Very good
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/03/2021
A great part! Everything in perfect order!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Serious, fast and efficient
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2021
The Ugears 3D mechanical butterfly puzzle is poorly made. The pieces don't fit, even after sanding and lubricating. After 3 hours of work, we broke several pieces and couldn't complete the assembly. Assembly of the Wooden City mystery box is not yet complete, but I'm satisfied so far. The instructions are clear, the parts detach easily from the brackets, and the pieces fit together quite easily. The only drawback is that it's much smaller than the photo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
Very fast shipment, the only drawback is that when you send brushes they are not protected, so they get lost in the envelope.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 07/03/2021
good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/01/2021
More than half of the order was unavailable, and the notification period was far too long. What's more, some of the items available and therefore delivered were directly linked to the unavailable part of the order: I wouldn't have ordered them if I'd known the rest would be unavailable. Benefiting from a credit note, I placed another order, only the payment was additional to the credit note, and I had to pay additional delivery charges. The unavailability procedure clearly needs to be reviewed. On the other hand, the quality of the articles and packaging remains impeccable.
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Response from 1001hobbies
Mr DURANSON, Thank you for your comment. We regret that this experience did not go well and we have informed our services. We regret this comment and apologize to you.
Sincerely, 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Delivered on time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
is not exactly what the image suggests
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
very happy with my purchase from this seller
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 14/01/2021
Excessive delays in delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
perfect for the products, not so good for the lead times, 2 items reported available were awaited in reorder, too bad for the lack of truth about stocks.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2020
The items are always of high quality, but there was an error on the order which I was unable to resolve, as my numerous phone calls were never answered and my e-mail went unanswered... I've often ordered from you with great satisfaction, but this time it really wasn't up to scratch in terms of after-sales service.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Superb
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/03/2021
good day to all i started a few months ago ha use this supplier. apart from the second shipment with some problems. i can say that it is a good service. i kindly ask for the next orders that the shipped packages are with neutral packaging. seen the last arrival was slightly open. kind regards Claudio B.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/01/2021
My order was placed on January 8, and after protesting on the phone, I received what they had in stock after a month (they were missing two products and therefore didn't ship anything). Since then, I haven't heard from them. I'm going to demand a refund for both items.
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Response from 1001hobbies
Mr Bessard, Thank you for your comment, we have unblocked the split order. The last item will be sent and we will proceed with the refund of the Thinners product.
We regret this experience, and hope to regain your trust with this initiative.
Have a nice day 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Always satisfied, lots of choice and fast delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/02/2021
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/03/2021
Very good selection of hobby products, and fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Very well-stocked.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/02/2021
Site easy to use. Product (Revell) up to standard and very well priced, especially as it includes postage from France. Order was turned round very quickly.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
A site where it is easy to order. Simple and explicit. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
As ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
TRES BIEN MERCI BEAUCOUP P .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Very good site delivered quickly and efficiently a little expensive but worth the detour
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Fast and I found everything I was looking for on this site ....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very good service, nothing to say and very responsive. I will continue to shop here.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
The delivery time was unexpectedly extended, but I was well informed and followed up, and the service was impeccable. The products were compliant, top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Fast delivery and quality product
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