Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 275 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
I thought the paints were with a côté de la vente you should advertise everything needed to make the model paint colors brushes etc m
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Product conforms to my order. Very good paint
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Choice. Great prices. Fast delivery. In short, it's all good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Choice. Fast delivery and well protected product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast delivery, very well packaged, I recommend it and I'm very satisfied. Thank you to all
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
They have always been at the top of their game for my orders. I only give them 4 stars because their prices are a little too high... But otherwise nothing to
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/02/2021
Even though I've found what I've been looking for for some time, I'm surprised at the prices of the products. Products much cheaper on other sites found recemm
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Very good site, respect of delivery times and order details
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Perfect exhaust pipes for SUPER TIGRE G4500 or S2000 glow engines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
order arrived well package nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
fast order compliance pleasant site. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast delivery and products perfectly matched my expectations
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2021
really sorry!! you put articles in stock when not? you do not answer the mails ..... order of January 6, 2021 still not honored? that of 15 either ..... not serious all that ç
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Always well packed and fast deliveries. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Very detailed site, easy to find what you're looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Very good and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Perfect! Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast, accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
No worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
great models for my daughter's WW1 school project! thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Many products in stock.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/02/2021
Once again the order was delayed and did not arrive complete... Yet on the day of purchase ALL products were listed
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 31/01/2021
I place an order I pay and after a few days they tell me it is no longer available. They don't refund me but pretend to give me a shopping voucher that I honestly don't need. I try to use the voucher to not lose the money but it doesn't work. I ask customer service for explanation with several emails but no response. Very cleverly they stole my money. Avoid writing me now that I will be contacted by customer service with an automated message because no one believes it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/01/2021
Great experience Great experience
Response from 1001hobbies
Dear Mr. Grothe, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Great experience Great experience
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Response from 1001hobbies
Dear Mr. Grothe, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/01/2021
Great experience
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/01/2021
Order placed on 04122020...and still nothing received... And no news!!! Initial order misplaced during delivery. The store sent me the order again on 2412.... After several reminders I'm told it will be shipped the week of 2701.... And silence... Nothing. Doubts about tracking.... My son has been waiting 2 months for his Christmas present.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/01/2021
six weeks and waiting... Ordered a model for Christmas - It's nearly February and nothing. The Hermes tracking number says 'awaiting dispatch' and the 1001 website says 'on its way'. Have twice tried to cancel the order but nothing so have raised a disputed transaction with my Bank - regretting getting sucked in by their low price and should have realised when the payment went to an overseas company. I would advise extreme caution dealing with this company.
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Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/01/2021
six weeks and waiting... Ordered a model for Christmas - It's nearly February and nothing. The Hermes tracking number says 'awaiting dispatch' and the 1001 website says 'on its way'. Have twice tried to cancel the order but nothing so have raised a disputed transaction with my Bank - regretting getting sucked in by their low price and should have realised when the payment went to an overseas company. I would advise extreme caution dealing with this company.
Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/01/2021
Great product the shipping could be better.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/01/2021
I placed an order for a Christmas present for our son. After one use the product doesn't work anymore. No way to contact 1001 Maquettes even after sending 3 emails to the contact address mentioned on the site. I am very disappointed as there is no way to return the product. After sales service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/01/2021
Ordered a model for Christmas - It's nearly February and nothing. The Hermes tracking number says 'awaiting dispatch' and the 1001 website says 'on its way'. Have twice tried to cancel the order but nothing so have raised a disputed transaction with my Bank - regretting getting sucked in by their low price and should have realised when the payment went to an overseas company. I would advise extreme caution dealing with this company.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 27/01/2021
They have taken two weeks to prepare two items they had in stock. They ship a day later than the estimated delivery date they gave me when I selected the freight rate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Great products!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/01/2021
Disappointed by the product, which was a birthday present! Two pieces of the puzzle ordered are damaged the paper covering the pieces is
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Great communication throughout the... Great communication throughout the processing of the order. Fair prices. Highly recommended.
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Response from 1001hobbies
Dear Mr. Madsen, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/01/2021
Great communication throughout the… Great communication throughout the processing of the order. Fair prices. Highly recommended.
Response from 1001hobbies
Dear Mr. Madsen, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/01/2021
Great communication throughout the processing of the order. Fair prices. Highly recommended.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/01/2021
Excellent service and description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2021
For a first experience, it's easy to build the model. I recommend
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