Customer reviews of 1001hobbies

My order came a view Davy's after i... My order came a view Davy's after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.

Excellent quality Excellent quality. Great delivery, given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach

Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.

Read my mail from 26 january 2021! Read my mail from 26 january 2021!

Considering this company is in France...Excellent Service Considering this company is in France the service was excellent and delivery very quick. They messaged me regularly updating me with how my order was progressing. It took less time for my order to travel from France to the UK than from Heathrow to Warrington. Will use this company again.

from ordering to receiving the product, everything went smoothly

Swift delivery Swift delivery. Excellent information about the package's dispatch and delivery Perfect present

Great service Great service, will use them again.

long delivery times and inconvenient timetables the model is great

I was delivered quickly and I'm very satisfied.

Very long delivery time (3 to 4 weeks even for products in stock). Order received damaged and without instructions. Sorry but I'm changing

hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service

Nothing to say perfect

Fast, a little more expensive than elsewhere, but with the merit of having paints that I can't find elsewhere. The big drawback is the labels stuck on the paint can reference...so you don't know what's in the can.

This is one of the very few online... This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from, and arrives in a timely manner. One suggestion/recommendation for the site and/or model builder is look at the instructions, prior to ordering your model to make sure you have all the correct paints, glue, transfer softeners, etc. etc. which the instructions typically list. I've had to make several orders for materials, as working into the model I did not realize I needed. An amateur issue, not to be repeated? Probably, but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.

Shopping experience was a delight Shopping experience was a delight. Easy to use web page. Most of the items I required were in stock. I was a bit worried about ordering from abroad but did not encounter any problems. I was kept informed by e-mail about every step in the delivery process and my package arrived very promptly. Well impressed. Will definitely order again.

Hello I give this notice for two reasons bad packaging the tube of glue twisted it was in bulk!!! more I made a payment error (I made twice the same order. I immediately sent an error message and they didn't take it into account. On the other hand, I received both orders in a single package????. Impossible to get them on the phone. They're very good at taking money, but to refund me 19euros 50 you have to wait 3 weeks. So I don't recommend this site You won 30 euros lost one

Fast and efficient

Very fast delivery and parcel in good condition

Fast delivery, compliant products and good dialogue via email following a stock problem. I also appreciated the extra five euros discount as a welcome gift.

There were errors that took a long time to correct and were badly corrected. It's not wonderful

very disappointed with my order British Soldiers at Rorkes Drift - 16 figurin

Perfect! Fast shipping, product as described

I give you 4 stars if not 5 stars if it had not had this delay to the first order.

very good despite the fact that the package arrived very ab

Fast shipping ??

material conforms and delivered quickly

Good site overall, my only regret is my purchase of paint pots and it was difficult to assess the size of the pot and the type of paint because the photos do not all correspond to the product.

pending completion

Very fast delivery. No oversights. Very professional. I gladly recommend

Had a delivery that was damaged on... Had a delivery that was damaged on arrival. After contacting 1001 models, they replaced the item, free of charge. Great service!

Don't change a thing

Fast delivery Fast delivery

I was very happy with my purchase over... I was very happy with my purchase over all. Even though the box was flattened in transit the model was still intact. I count luck for that considering the models were resin and quite fragile and would have easily been smashed. The expediency with which it arrived to the USA was excellent. Next time I would advise not sending fragile models in envelopes but in boxes.

At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.

Excellent service Excellent service, prompt turnaround. Great communication. Faultless purchase, thank you.

Despite having received a confirmation... Despite having received a confirmation that my item was delivered, I still have not received my item. I've reached out via email and am awaiting a response.

Models arrived as ordered / notified Models arrived as ordered / notified no VAT / Duty. Keep up the good work!

Shipment was pretty quick (Within a... Shipment was pretty quick (Within a week), but all emails were in French. Hard to understand being Dutch, yet doable. Recommend to do this in English. Packing was solid.

Nice kits Nice kits, reasonable deliverytime