Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2021
Corresponds to my expectations. I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
I have not received the paint I ordered... I have not received the paint I ordered yet! The last I knew, it had entered the US. Nothing since. Later tonight! I got the Field Drab paint a few minutes ago. All is well!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/01/2021
Very well packed Order was complete Friendly delivery So all in good order Keep up the good work!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2021
Such a small package in such a big box! Not very ecological.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2021
Disappointed with the delivery I had ordered a tube of glue with a long metal tip as well as paint the tube arrived broken in 2 the glue was spilled all over the envelope ... surprising that it was not better packaged or in a separate bag necessarily that in an envelope the tip would bend .... What's more, it took me a week to receive delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Conforms to order and prompt delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2021
Product as described, very well packaged. I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Delivery a little long but very satisfied with the order and packaging I would only go through you. Thank you ?? when can we expect the upgrade parts for the tami model?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
There have been delivery problems but this has been resolved.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 15/01/2021
The products were great and well packaged, however delivery took 5 weeks to arrive and it was difficult to get a response from. I spent about 3 weeks trying to get in touch with 1001 Modelkits as the delivery tracking info hadn't changed. I can see they've put an email address on their website now so hopefully this will improve. I understand Covid/Brexit/recent weather are causing delays, however I've received similar packages (size and value) from France in less than a week. I would encourage 1001 Modelkits to look at other couriers. I would order again, but expect a long wait for delivery.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/01/2021
Fast delivery and settlement of the ordered goods.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 14/01/2021
I give 1 star only because it is impossible to give zero. Absolutely terrible and unreliable seller. Order placed on 0712 and never arrived. despite the tracking information communicate that the material has been delivered to an operational center SDA customer support first tells me that it has already been delivered later they have not even deigned to respond. By law an honest seller past the 30 days should resolve the issue or provide compensation but this was not the case in fact they stopped responding.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2021
Delivery time a little long but products conform. Perhaps due to the current situation. Otherwise very
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/01/2021
The product (radio controlled helicopter) delivered was incomplete and appeared to have been in stock for a very long time ( the DCU on the batteries says '03-2018')! A request for return and refund was made on 2812... an e-mail sent back on 71... still no news!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/01/2021
The item I received in my parcel was not the one I ordered! No answer to my claim by email! Wrong item delivered and no answer to my claim by E
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2021
Desperate access to the site In my experience t:ouffu bad link between pages and DESPERATE SLOWNESS Both with Linux and Windows On the other hand rich site Fast enough delivery despite the crisis
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/01/2021
Order 243996 (or SEJRO3IRA) from 19122020 cancelled on 28122020. An order cannot have 2 different references (dubious management)??? I had to go and refuse the parcel (sent on 05012021) that 1001 maquettes should never have sent following the cancellation accepted on 28122020 before sending. The parcel is on its way back and seems to be blocked on the logistics site. As 1001 Maquettes has proof that the parcel is on the return and that I refused it, I am now requesting reimbursement of the direct debits made and cancellation of the following ones. I can see from TrustPilot that this company scorns its unhappy customers. If I don't get my money back soon, I'll be forced to contact other dissatisfied customers and take legal action, starting with the promises the company sent me by e-mail (which they haven't kept). I also received an e-mail asking me to finalize an order that I had never placed, nor even put the items in question in the shopping cart (attachment to the e-mail that I sent directly to the seller). Clearly this company takes the liberty of inventing fictitious orders BRAVO. I find these methods very limited
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
This is the 2nd cobi I've bought and the details are really surprising, it's hyper realistic.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/01/2021
Over 2 weeks for 8 pots of paint declared in stock on the site - logistics need to be reviewed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Très bien et continuer vu lz pandémi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Well-packaged parcel. Delivered as
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Satisfied with the products just delivery times sometimes a bit long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
The order arrived as I expected, quickly and in good condition.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/01/2021
I ordered my items on 27 December 2020 and they still haven���t arrived. I know this may be a result of this country���s stupid, pointless Brexit but it would be nice to know when the delivery may appear. It has never taken this long with
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/01/2021
Package arrived safely but did not arrive for Rey
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/01/2021
Finally!!!!!!! after 2 months my order has arrived. I have not opened the package but apparently everything is correct but the wait has been too long.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/01/2021
Besteld op 18/12 en meteen betaald. Nog niets gehoord en ontvangen. Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2021
Everything is perfect on the 1001 maquettes side, the delivery problem comes from colissimo unfortunately.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Impeccable products on time delivery recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Fast shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2021
So far everything fine thanks.I'm not a huge fan of all this post service rating malarchy.Would much prefer using hands to do modelling rather than typing. Obviously need a smarter phone
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/01/2021
I loved the kit. Enjoyed putting the motorbike together. There were a few little things with the kit which were difficult or unclear, and somethings were not very precise. However, overal I enjoyed it and it looks nice
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/01/2021
Besteld op 18/12 en meteen betaald. Besteld op 18/12 en meteen betaald. Nog niets gehoord en ontvangen. Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!
Response from 1001hobbies
Mr. Geuskens, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, Klantenservice 1001 hobby's
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/01/2021
Besteld op 18/12 en meteen betaald. Besteld op 18/12 en meteen betaald. Nog niets gehoord en ontvangen. Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!!
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Response from 1001hobbies
Mr. Geuskens, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, Klantenservice 1001 hobby's
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/01/2021
All received and packaged correctly, it took a little longer than expected but it coincided in holidays and it is understandable, I will buy again.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 12/01/2021
Simply everything as it should be. For the delivery d.d. DHL can 1001 modellbau nothing. 4 stars
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/01/2021
Quick in shipping Very good price
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 12/01/2021
Not so positive! I still have no product! Ordered 23-12 and paid immediately yet to receive nothing.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 12/01/2021
I usually only give positive reviews but in this case I will have to make an exception...the 1:43 scale model although it arrived in perfect packing condition has an obvious manufacturing defect in the front. Basically it has a crooked front bumper....
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/01/2021
All the materials that arrived to me matched what I had ordered.
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