Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2021
Fast despite Covid full control
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2021
the recipient of the gift was very satisfied he keeps the box to occupy his leisure for the next confinement he declined the offer of little cousins to participate in the mon
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2021
Parcel arrived 2 times in very poor condition, paint splintered everywhere, 2 times in a row. The packaging does not take the products into account. I do not advise and would recommend jam
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2021
Fast delivery, well packaged items. Perfect as usual +
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2021
Fast, totally satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2021
Items received in perfect condition and very well packaged for transport. The items are as described and correspond entirely to my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2021
Shipment a little longer than other modelism sites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2021
Product conforms. It would be useful, however, to list the contents as well as what is required to assemble the monta methods or tips.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2021
Too bad delivery isn't free.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2021
Excellent service The whole experience was great. Packaging was excellent, and it arrived as scheduled. Definitely doing more business with them.
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Response from 1001hobbies
Dear Mr Crews, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good fast shipping
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/01/2021
Good evening I used to love painting with Airfix paints but their quality has gone down a lot How can they be sold?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
The trailer is a good complement to the Jeep mounted some time ago.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2021
It's a pity that there was a parcel error which delayed the delivery of the good v'colis. Apart from this little incident all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Hello and Best Wishes for 2021. I received my parcel today as usual, well packed and without any worries Thank you. All the best. Éric
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
My order arrived complete and on time. Me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Product conforms. Deadline met. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Perfect and fast. Thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/01/2021
It’s Taking to long to get to my… It’s Taking to long to get to my location
Response from 1001hobbies
Sir Mr Aguilar, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2021
I think the very long delay is due to the festive season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Fast delivery and a quality product that meets my expectations. Thank you and happy new year 20
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Easy to select on the site, a little difficult to find the paint via its reference. Delivery was as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
It's Taking to long to get to my... It's Taking to long to get to my location
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Response from 1001hobbies
Sir Mr Aguilar, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
A small but fortunately harmless incident concerning the quality of the packaging, which was taken into account as soon as it was reported. Check delivery schedules according to the opening days of relay points to avoid unnecessary movement of goods (especially insufficiently protected). If not, the merchandise is totally compliant and the site is extremely responsive, which I continue to trust.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/01/2021
I ordered my model in mid-December and more than 3 weeks later still nothing! And I'm not even talking about the non-existent e-mail replies...in short, I'm disappointed! I hope I'm just an exc
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2021
Hello everyone! The choice of models that you offer is very much appreciated. If I have to criticize 1 point, I'd say that the time taken to receive orders is sometimes not respected, and the price of some models seems a little excessive... Thank you for your efforts to satisfy me and your customers.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2021
It�s Taking to long to get to my location
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/01/2021
Very fast delivery Very nice site Nothing bad about it
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2021
The kit ordered arrived in top condition, well packed and as predicted timewise.... What's not to like?
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/01/2021
Everything perfect short time and competitive prices
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/01/2021
I have NOT received any of the three orders I have placed and paid for. Regarding the last one (229785) I was informed by email of the following: We thank you for your comment and apologize for this incident. The package seems to have been lost so we suggest that you send the order to your address"" Can someone explain me how to send the package that has been lost to my address. Two months after making the payment I do not have the items ordered nor apparently a solution to this. I feel I have been cheated and the feeling of being helpless. Perhaps the only thing I can do is to file a complaint through the Consumers and Consumer Organization.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/01/2021
The delivery was a little slower than expected but I guess it's normal at this time of the year.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/01/2021
Everything ok I was delivered everything requested in the order the packaging I would say more than perfect they updated me via email on the status of the order optimally delivery quite fast considering I made the request just before the holiday season very good products. Definitely to be kept in mind for future purchases as well.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/01/2021
Arrived everything on time and all in order now can start my son(actually he wants help and I am happy about that)to build the model you bought and hopefully he will get into it Massimo
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/01/2021
Misrepresentation of Shipping Speed, Poor Experience Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link, had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item, which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.
Response from 1001hobbies
Madam, Sir, Thank you for your feedback. We apologize for this incident and the delay in processing your order. We understand this dissatisfaction but you will understand that due to Covid-19, and increases in parcel volumes, the carrier Delivengo and the local carrier are having great difficulty maintaining reasonable delivery times. We ask for your patience. + kind send you an email to try to make things move forward We apologise for the delay. Happy New Year 2021. CUSTOMER SERVICE 1001HOBBIES
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2021
Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2021
Took 2 months to get the product. Product was great once we received it.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/01/2021
I have not received the order
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/01/2021
There is no excuse for the poor delivery time of this companies products - tracking an order does not work nor does contacting this company
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/01/2021
I am not happy with what I ordered due to lack of information about measurements and specifications of the products and also I am trying to return the product purchased on your site and I can not return it, I would appreciate if you could contact me to return the product.
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