Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2020
It was just a pity that the models you didn't have in stock weren't indicated. So it took almost a month from the order (November 17) to payment by credit card and delivery... in mid-December... But you have some interesting models. In any case, I can recommend your brand without hesitation.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2020
I have received my order and I am very pleased with the service and the quality of the product. I would like to thank you for your excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Very good. Fast delivery. Just a shame about the extra cost for PayPa payments.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Complete and varied offer. Competitive prices. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2020
I didn't give it 5 stars because the TITANIC model is missing the decal sheet. I don't know how to do it, I've reported the problem and you haven't replied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Very reliable address. Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Quick delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2020
Parcel deposited on letterbox crumpled gift wrapping. It's costing me a lot of money for a poor service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2020
I had ordered 4 boxes of little roman soldiers at 172. Instead I received a sailing ship at 1177 the Britannia... That's 2 times I've ordered on this site. Probably the last time. Cdlt
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2020
Hello. Very poor quality Breguet 2 Ponts model with lots of black fingerprints and lack of material on some parts. Very disappointed considering the cost compared to current models. Assembly instructions are poor. I don't recommend this model and this technology, which makes it necessary to plane all the parts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Perfect shipping - very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Perfect for an 8 year old boy!!!all in 1 Can't wait to see the result!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Simply perfect from order to delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2020
I ordered on 12/4 I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven't received my order. All I've gotten from your company is more offers to buy things. I'm frustrated and I still don't have an answer when I'm getting my order.
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Response from 1001hobbies
Sir, Thank you for your feedback. We have sent a request for express delivery to the carrier with no guarantee that he will take delivery information on that day. Thank you for your patience, We wish you merry chrismas Best regards, customer care 1001hobbies
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/12/2020
I had the impression that 1001Hobbies made a great effort to procure an item that was in great demand and hardly available for me as quickly as possible. Thank you very much.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/12/2020
Thank you for the fast delivery I think my son will be very happy.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/12/2020
Everything fine ??
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/12/2020
I am very satisfied. Everything went smoothly. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
The products I received met my expectations
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2020
My request for a refund is deliberately ignored! Several days after placing my order, I was informed that my item was no longer available due to a stock problem. I asked for a refund. No response. I sent another e-mail and was told that my article would soon be dispatched. Despite everything, I asked once again for a refund (it's almost Christmas and an amount of over 150€ is not insignificant). And no response. For the past 3 days, I've been getting standard emails telling me that my order is being processed. OK, but I've been asking for my money back for over a week. Why are you ignoring my request?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2020
Deadlines not met
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
package arrived on time and in very good condition
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2020
Not serious!!! When ordering product available four days later an email notifying me that the product is not available. For reimbursement, I have to wait 14 days!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Compliant shoes. Warm and lightweight.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2020
top for the wooden models but the model of Leonard's clock is in plastic..........I must not have read properly or it was not well explained..........a little disappointed on this side the wooden ones are really top thank you however for the speed of e
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
Product meets my expectations
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2020
parcel arrived in good condition on time BUT the product was defective so I sent an email to proceed with an exchange but apart from an email boat telling me to be patient I have received no response I find customer service exé
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2020
I placed an order at the beginning of the month with no news on the status of the order, which remained unchanged for several weeks. I had to contact them again for the order to be placed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Order as described. Fast delivery. Very serial
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2020
I can't wait to read that my parcel has finally been given to the carrier. Tomorrow it will be 15 days since I placed my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Product conforms to order. Delivery OK and on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
The product met our expectations and arrived in a very reasonable time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/12/2020
When no one else has what your looking for 1001 hobbies does.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/12/2020
Aires detail sets When no one else has what your looking for, 1001 hobbies does.
Response from 1001hobbies
Dear Mr Sanchez, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/12/2020
Everything was fine except that it took longer than expected.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/12/2020
Very good service.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/12/2020
I placed an order and it was delayed because of a product that they did not have in stock, it would be interesting to know this before shipment to be able to decide whether to wait for that product or prefer to receive the rest of the products to you.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/12/2020
Good service and quality
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