Customer reviews of 1001hobbies

Bn site je recommande

Fast and easy shipping, but I find the shipping costs a bit expensive if not R.A.

I am very satisfied with your service, thank you very much. Order as expected, fast delivery, clear and precise order tracking. Very pro continue like this bravo to the whole team and to b

Nothing but positive, meets my expectations and fast delivery.

Superb, as per my order. I'm just a little sad that there's no card with the note I wrote. Because it's a gift. Good site and very fair price. Happy New Year to

Products met my expectations. Very fast delivery

The shipping time wasnt very clear The shipping time didnt seem very clear and I was unaware of how long my order would take. Once the shipping commenced it gave me a better idea of its status, just still not an overall delivery date. Otherwise, I was very pleased.

I ordered a puzzle on 241120 shipped on 2611 and it still has not arrived! Order Num 3BCPTJQHG.

Very fast and quick in shipping the item truly remarkable given the delivery time due to the Christmas season. Recommended seller!!!

Beautiful Tamiya model aircraft 1:48 swiftly delivered from France to Italian address in good condition. The laptop web site better than the iPhone version, which seems to have some key links missing (e.g. legal info and password reset)

Not so good as a first experience because I got the wrong merchandise. But very well afterwards because after an email they acted immediately to send me the right merchandise. I will definitely buy again.

As much as in general it is a serious efficient store with good assistance over several years I have had some unpleasant surprises including lastly sending a model that was not ordered instead of one moreover of a different scale that was no longer available even though it showed up on the site. I don't know if the mishap was due to a failure to update the site in real time but I would have found it more logical to keep the money on credit for a later order rather than send a model that I was not interested in forcing me to waste time sending it back. That aside, I am pleased with the wide variety of models and the reliability of the system.

was perfect.

I'm very happy with my order, but I'd like to point out that it took me more than a week to receive it, and that it was impossible to track it.

Slow but efficient customer contact. Thank you Laure

I ordered it 20 days ago and paid for it, but when I log in to the parcel delivery service I see that it hasn't been sent by 1001hobbies. I then asked why by e-mail and got no answer. I have adapted it because a good follow-up has been made.

Very good product fast delivery

Fast delivery and compliant products!

Totally satisfied with the shipment and the conformity of the products. All that remains now is to assemble them carefully and patiently.

If the order took a long time to reach me the items are conform

Long delivery times

A week before Christmas I still see nothing coming. Order placed on Nov 30th, expected to arrive on Dec 10th, and still nothing on the 18th. Impossible to reach by phone and no answer despite emails sent. Maybe I'll get an answer with c

Perfect. No problems at all. Products conform to order

No news of my order placed ten days previously. No response either by phone or e-mail.

Fast delivery time... However, the situation became more complicated when we had to return one of the products in the order (a product that did not meet our expectations): the request had been made on the site for over a week now and still no message authorizing the return. Customer service is unreachable by phone. In short, it's better to be totally satisfied with your order and have nothing to return.

Ordered 2 weeks ago. It's a disaster!!! Out of 2 available items, 1 was transformed into a credit note and the other was shipped, supposedly 3 days ago. Since then my parcel is in the wild? No indication of pick-up on the Mondial Relay website. I'm not satisfied and I won't give up! Even if you can't be reached by phone or e-mail, I'd like you to explain what's going on. I don't agree with your slogan "Our customers love us".

Very satisfied for a first order. Fast delivery. Very well packed and protected. Fair price. I recommend

Great store and lots of wonderful products. However, my order of 23 11 arrived on 1712 ( contrary to the delivery forecast at the beginning of December) I would have liked to have been warned when I placed my order that the toy was not available immediately. This is a

Ordered 2 weeks ago. It's a disaster!!! Out of 2 available items, 1 was transformed into a credit note and the other was shipped, supposedly 3 days ago. Since then my parcel is in the wild? No indication of pick-up on the Mondial Relay website. I'm not satisfied and I won't give up! Even if you can't be reached by phone or e-mail, I'd like some explanations. I don't agree with your slogan: "Our customers love us".

Very fast shipping, product conforms to my expectations.

I am writing again to insist that I placed an order more than a month ago and I still have not received it and I have not received any answer or solution. Here there are people who write that everything is perfect, of course it is not my case and it is not the case of many other people who write. It is unbelievable that they do

Largest choice of models at competitive prices. Well packaged and prompt despatch and delivery. Well done 1001 models

Package arrived with new product box already opened previously with bumped and crushed corner and broken opening tab

All ok shipment puzzle castorland 3000 pieces

I placed an order that was supposed to arrive in 7-9 business days and instead took 12. Since it was an item I was supposed to decorate for Christmas each day of delay was heavy to catch up on. A meager communication came from support about the delay in restocking and this unnerved me because if you don't have the item in stock you don't sell it. If I had in fact known it was out of stock I would have purchased the same item from another retailer at a lower price where the estimated delivery time was 10 business days. Another thing: since the item has a cone shape I asked for gift wrapping (cost 2.50€) to have something more ""professional"" than what I could have done (who with packages anyway I do pretty well) and I was delivered the cone simply wrapped in a sheet of colored paper and with a scotch tape closure to say the least embarrassing. I think with a little more care and attention something better could have been done. I am not giving a star because with the purchase anyway I was given a 5€ off coupon on my next purchase. I will most likely not use it but it is still a kind thought.

Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened but somewhat disappointing. Even shipping lable on carton is unreadable.

Somewhere along the shipping path the… Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.

Seriousness Rapidity the item arrived packed in perfect condition very happy with the purchase sure I will repeat on future occasions this time it will be a gift and sure to enca

Don't even think about buying. I am editing a previous review because the system won't let me make another review. This is my second review of the same order. I ordered it 20 days ago I made a review 4 days ago that they answered me today telling me that customer service will contact me lie. They send you a tracking number from the post office showing that they have not delivered the package to the post office for delivery. I will continue to update every day the valuations for everyone to know.

I am tired of not getting an answer about an order I placed on 11-15-2020. More than a month and they have not even delivered it to the post office to deliver it. Please give me my money back because if it doesn't arrive before 12-23-2020 I don't need the order anymore.