Customer reviews of 1001hobbies

poor logistics completely outdated website ergonomics non-existent customer service

model too fragile

The only b mole c the time 1 month otherwise very series

Everything went smoothly. Reliable and uncomplicated processing. Very positive for me that 1001 Hobbies accepts PayPal. Very good and varied offer on the site.

Great service. Items ordered delivered in days (and before the date quoted) with no problem.

Excellent service, delivered quickly, on time and kept updated on the progress.

Ordered item come faulty rubbish customer service lines don't hear anything back just tell contact there supplier still awaiting response month later do not order from these

Upon receipt I was shocked box full Russian text so I thought a Russian manual that will be a disaster on the contrary there were only 5 lines of English text in the manual more than enough everything was very clear in colors and drawings displayed excellent quality cardboard and everything fit exactly without difficulty to put together a great result absolutely recommendable

All ok handsome model

Professionalism and efficiency.

everything was relatively good since I placed an order. However, I don't understand why the references for the humbrol paints don't match the table.

beautiful model it would be necessary to advise which paints for each model so one order in m^me time

Delays too long to take charge of the order by the salesman and delays too long to take charge of the parcel by colissimo the expenses of delivery are for 48h and not 1 semai

Package delivered on timebut packaging crushed and model case

I received my order on time despite the containment problems caused by the COVID . Well done! Concerning the 1st GM Mk IV heavy tank from EMHAR, there was no assembly manual, whereas the Strumpanzer (from the same brand) had one! I had the impression that the box had been opened. I found the instructions

Nickel! Decals to match the quality of the Tam kit

Perfect. Thank you for your time.

Very professional

Fast delivery, top customer service.

Order not yet received

* Well-protected and packaged product * Fast delivery * Very good quality * Not at all disappointed with the models com

The choice is great but delivery takes too long (2 months).

Order super well packaged and fast shipping! Perfect, I recommend

Perfect communication and products.

parcel arrived on time and in good condition good telephone reception

9 days after shipment according to the site the package is still not taken care of by Colossimo ... and it is not ""covid"" who is responsible for this other purchases are very well tracked and already received although ordered later. Email on contact@ with no reply. Lame. I wanted to wait before giving a review but already 2 reminders to do so So I can only put one star and already

As expected - fast delivery! Completely satisfied

Model conforms to order. Box in perfect condition. To be renewed

I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no model arrived in good condition on 20th new and all email advices beforehand advising its status. Some people were complaining it came from France - so what the service was good the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models

Very good experience good comunication fast delivering and nice products. Outstanding

Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3) komen ze niet terug met een oplossing. Zij hebben niet geleverd maar geven ook niet het geld terug. Telefoonnummer werkt niet mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.

1001 usually have the kits that I want. Delivery can sometimes take quite a while as the warehouse seems to be in France. Last order seemed to take about 3 weeks from order to delivery, but they are probably suffering with lockdowns as much as anyone.

Ordered products on 09.11.2020, money taken from account but no correspondence from seller and products have not been delivered. No way of contacting company

Great Service I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet, paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no, model arrived in good condition on 20th, new and all email advices beforehand advising its status. Some people were complaining it came from France - so what, the service was good, the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models

Very good experience Very good experience, good comunication, fast delivering and nice products. Outstanding

Product niet geleverd en geen geld terug. Fraudeurs! Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.

Perfect delivery

Smooth processing of the order definitely worth repeating

Good service and product quality.

They do not answer my emails my order has been held for more than a week. They don't give me solutions, my order is paid for. Nefarious service