Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 184 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
despite the disappointment of the missing product on the initial order, a good catch-up on other products delivered quickly and in accordance with the descriptions. i would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Fast shipping Very well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Somewhere along the shipping path the... Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
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Response from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/12/2020
Good reliable service, delivered 3 days earlier than expected.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/12/2020
Fast shipping efficient service Wide assortment of material
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/12/2020
Great service ... both the product and the delivery time were all perfect
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/12/2020
perfect merchandise. shipping a little slow but nothing negative to report.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/12/2020
Everything is fine!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/12/2020
Delivery was prompt. Everything was well packaged. Again and again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/12/2020
No problems except I paid the extra charge for tracking in the USA and the �tracking� was basically useless. It never gave me an actual location just (eventually) that the item had been delivered to the destination country...pretty broad as it�s a pretty big country. But the model did arrive safe & sound and in general I was pleased with the service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 16/12/2020
GREAT SELECTION OF HARD TO FIND ITEMS (FOR SOME ITEMS THIS IS THE ONLY PLACE I HAVE SEEN THEM FOR SALE) PRICES WERE AVERAGE PROMPT DELIVERY NO MISTAKES AND ALL ITEMS WERE IN STOCK
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Verified Buyer
Rating: 3 out of 5
following a purchase from 16/12/2020
Love the kit Vive la France!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2020
Order arrived promptly before the estimated time is very simple and easy to start making models. I liked it
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/12/2020
little possibility to speak in Spanish on the phone
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/12/2020
I placed the order on 2711 until 1112 did not register it and on 1512 they sent it today 1612 I received it. Thanks to the fact that I paid with paypal I was claiming the amount and in three days they have sent it to me if not I would still be waiting . I do not buy again aq
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Verified Buyer
Rating: 4 out of 5
following a purchase from 16/12/2020
Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the “tracking” was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it’s a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.
Response from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Very good, except that when I ordered it wasn't clearly stated that the shell and paint were not included, so I was a little disappointed when I received the product. But if nothing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2020
Delivery.time.too.long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
The delivery was very fast the package is neat it was pa
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Very nice item received on time indiq
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/12/2020
1 star because 0 is not possible. Ordered a model on December 4 and opted for fast delivery at more than 8 euros to be sure to have it for Christmas. On December 10 no news, no tracking number, so I emailed to find out the status of my order and was told that they were waiting for the product and would send it to me as soon as they received it. Re mail from me on December 15 because still no news and then I'm told they had a stock problem and that the product is no longer available a week before Christmas and I'm offered a model that has nothing to do with the one ordered which I refuse and I therefore request a refund of 145€78 which I hope will be done as soon as possible that my grandson is a gift for Christmas. 1001 maquettes I
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Excellent site for its products and diversity. Delivery time a little long but in this period (holiday and covid) we can't reproach anything.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/12/2020
Love the kit Love the kit, Vive la France!
Response from 1001hobbies
Dear Mr Walter, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
shipment conforms to order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Perfect, as requested.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/12/2020
Hello, I called on purpose to get information! The person was unable to give me any! I ask if it's suitable for 1 8-year-old child, and the answer is yes! But on the box it says not under 14 years!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Deadlines met . Very good reception on the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Order received very quickly. Sea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Excellent choice including rare models, thank you! Current models are a bit expensive, but if you take advantage of the common port for grouped shipments, you'll be able to afford them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
transaction ok i recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Just as I expected! Perfect!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/12/2020
GREAT SELECTION OF HARD TO FIND ITEMS… GREAT SELECTION OF HARD TO FIND ITEMS (FOR SOME ITEMS THIS IS THE ONLY PLACE I HAVE SEEN THEM FOR SALE) PRICES WERE AVERAGE PROMPT DELIVERY NO MISTAKES AND ALL ITEMS WERE IN STOCK
Response from 1001hobbies
Dear Sir ROMANELLO, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Fast and careful delivery
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/12/2020
Neat heur That will get me through the lockdown
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/12/2020
Fast delivery good service
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/12/2020
Fast and good delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the "tracking" was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it's a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.
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Response from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/12/2020
Good experience It is only not that nice to recieve emails in french when you cannot read it The website is in multiple languages only the emails not yet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Love the kit Love the kit, Vive la France!
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Response from 1001hobbies
Dear Mr Walter, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
GREAT SELECTION OF HARD TO FIND ITEMS... GREAT SELECTION OF HARD TO FIND ITEMS (FOR SOME ITEMS THIS IS THE ONLY PLACE I HAVE SEEN THEM FOR SALE) PRICES WERE AVERAGE PROMPT DELIVERY NO MISTAKES AND ALL ITEMS WERE IN STOCK
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Response from 1001hobbies
Dear Sir ROMANELLO, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies