Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 112 published reviews

Summary of reviews

Customers consistently praise fast and reliable delivery, with many noting swift shipping, well-packaged parcels, and accurate delivery timelines that meet expectations. They highlight a broad, affordable selection of figurines and a straightforward ordering process, with items arriving as described and in good condition. Positive reports also emphasize helpful customer service, prompt communication, and a solid value-to-price relationship across multiple orders. Overall, the store is viewed as dependable for timely shipments, extensive stock, and responsive support.

All reviews

C
Claude M.
Rating: 1 out of 5
following a purchase from 22/12/2025
Atrocious. Ordered three references in December, delivered late (clearly none in stock) and error on the third reference. Still trying to get a refund.
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Patrick B.
Rating: 5 out of 5
following a purchase from 11/01/2026
Fast and compliant delivery
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Xavier M.
Rating: 5 out of 5
following a purchase from 09/01/2026
Beautiful model! Fast delivery!
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Michael C.
Rating: 3 out of 5
following a purchase from 26/11/2025
I am happy to receive my package despite waiting 2 months.
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Rainer F.
Rating: 5 out of 5
following a purchase from 03/01/2026
Everything is fine, the model is perfect, the purchase went smoothly.
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Raul L.
Rating: 5 out of 5
following a purchase from 11/01/2026
Everything as announced and stated. Speed and seriousness.
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Massimiliano M.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very good
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F
Frederique L.
Rating: 1 out of 5
following a purchase from 04/01/2026
I ordered 2 pins of the Rafale and only received one. Moreover, the delivery times were very long.
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Jorge C.
Rating: 4 out of 5
following a purchase from 10/01/2026
Everything perfect as always
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E
Ewout V.
Rating: 1 out of 5
following a purchase from 28/06/2025
Received a message that my order has been shipped (a few weeks ago), but I haven't received anything yet. No updates. Also no updates on shifting the delivery dates of pre-orders. I will take legal action if they think they can keep my deposit indefinitely, and think they can get away with discounts/credits instead of a full refund of my money. I read in reviews that they think this is possible...
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J
Joel R.
Rating: 1 out of 5
following a purchase from 11/01/2026
Pay 7 euros and it takes more than a week. Disaster
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D
Dominique M.
Rating: 5 out of 5
following a purchase from 11/01/2026
Easy order, received on time. Everything is clear in the exchanges.
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Francis S.
Rating: 5 out of 5
following a purchase from 11/01/2026
Perfect
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Zachary W.
Rating: 5 out of 5
following a purchase from 01/01/2026
Awesome! Very cool and came in great condition!
F
Frédérick M.
Rating: 5 out of 5
following a purchase from 02/01/2026
The package I ordered was delivered quickly and in very good condition. I was very satisfied, so much so that I recommended something else.
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Jessica N.
Rating: 5 out of 5
following a purchase from 20/12/2025
Everything perfect
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Eduardo L.
Rating: 1 out of 5
following a purchase from 12/12/2025
I have never said something like this about a company and I will surely feel bad but their customer service is crap.
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É
Éric B.
Rating: 1 out of 5
following a purchase from 21/11/2025
Delivery times very, too important. On an order placed at the beginning of December, no news as of today, January 20. Email remained without the slightest response. Very upset, I will report to PayPal and alert consumer services!!!!
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Gerhard K.
Rating: 5 out of 5
following a purchase from 29/12/2025
Large selection and uncomplicated processing. Everything is great!
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Peter H.
Rating: 5 out of 5
following a purchase from 07/01/2026
Fast delivery, completely good
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Luis Antonio U.
Rating: 4 out of 5
following a purchase from 09/01/2026
All good
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Guenni G.
Rating: 3 out of 5
following a purchase from 21/12/2025
Shipping took too long
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Guillermo M.
Rating: 4 out of 5
following a purchase from 19/12/2025
Everything is OK with the package. One note: It took almost a month to arrive (VERY), late for the holidays...
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André R.
Rating: 5 out of 5
following a purchase from 01/01/2026
Nickel
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Eric M.
Rating: 3 out of 5
following a purchase from 08/01/2026
delivery delay problem with Chronopost. Following a message questioning on your platform, I never received a response.
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Humberto C.
Rating: 5 out of 5
following a purchase from 26/12/2025
All correct
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Isabel M.
Rating: 4 out of 5
following a purchase from 08/01/2026
It was delivered well, but 1 jar of paint was missing from the order.
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Christian M.
Rating: 5 out of 5
following a purchase from 14/12/2025
Perfect as usual
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Javier F.
Rating: 1 out of 5
following a purchase from 25/12/2025
They have not delivered the product
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Gilles L.
Rating: 5 out of 5
following a purchase from 30/12/2025
The very precise detail of the 1/350 scale figurines' costumes is perfect, the painting, the colors, are in accordance with the uniforms of the time, excellent and very careful work, thank you.
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Yolanda C.
Rating: 1 out of 5
following a purchase from 19/12/2025
The stock is not real, more than two weeks delay in delivery and impossible to contact the seller
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Stefano M.
Rating: 5 out of 5
following a purchase from 30/12/2025
great service
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H
Hulya D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Good prices and fast shipping.
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Bruno F.
Rating: 5 out of 5
following a purchase from 01/01/2026
Totally satisfied with my order and the delivery times
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Oz N.
Rating: 5 out of 5
following a purchase from 31/12/2025
Everything went well. A delay in the delivery time but communication from 1001 Hobbies to inform me. Top notch
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Yakan L.
Rating: 5 out of 5
following a purchase from 04/01/2026
Order was punctual and complete
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Pascal L.
Rating: 5 out of 5
following a purchase from 07/01/2026
well received on time, perfect products in line with my expectations !
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Tony C.
Rating: 5 out of 5
following a purchase from 07/01/2026
I received the package earlier then expected. After connecting the wireless remotes and getting it right, it's just what I needed.
S
Stefanie L.
Rating: 5 out of 5
following a purchase from 25/12/2025
Everything is great, thank you! :-)
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