Customer reviews of 1001hobbies

Perfect

Order placed on September 3, delivery scheduled for September 14... it is mid-October and I still haven't received all the items! The packages took over a month to arrive, and despite two deliveries (on October 10 and 14), the Mark Fit Decal Solution is still missing, even though it is listed as in stock on their website. Customer service no longer responds to my messages, and they even sent back an unnecessary package thinking that a ribbon was missing - when I had already received it. Result: a lot of waiting, mistakes, no clear communication. This is unacceptable for a specialized site. I will now order from Amazon, where the delivery times and tracking are reliable. I strongly advise against 1001 Hobbies, which lacks seriousness and respect for its customers.

Excellent quality product, arrived well packaged and intact. There were delays in delivery due to the postponement of the product release date, but customer service did a good job providing explanations and assistance.

positive

everything perfect: delivery time, packaging and commitment.

Nothing! Everything is compliant and on time!

-

The received device is not the one ordered. Ordered with black support, received white support.

Satisfied

THANK YOU FOR THE SPEED

everything is perfect thank you

Good experience with this seller, in case of a problem the support is responsive and caring.

Product in accordance with the forecast

Perfect whether for the product or the delivery time

Serious and fast

I asked for some details, including the battery replacement because the connector is different and I have not yet received a response.

The model box was open, with many loose pieces and the two front tires missing.

The package arrived a month after the order because the outdated site showed the item as available, when in fact it was not at all.

fast and hassle-free delivery, just need to assemble the model, but there are not all the essential paints, is that normal?

Perfect

Delivery speed important choice of products

Fast shipping and products at really honest prices. The only flaw is that inside the package, the glue jars were not well secured, allowing for movement and bumps inside. However, everything was intact and correct.

received on time; package and contents conform, thank you

Fast delivery Information same Materials as expected Super !!! thank you

The announced colors do not match.

Very good. Fast delivery and product as described ;-)

perfect fast delivery

Delivery too long

Three months to deliver my order and one pot of paint is missing. I cannot be satisfied

Excellent product, corresponding to the seller's description

Too long delays between order and receipt

Package received with a release date pushed back by 6 weeks without notification and no response from customer service

You did not send the correct reference, you have asked me several times! You have a communication problem!

Very serious order tracking despite a delivery delay. Good product (Caesar model kit in progress) Small downside (you are not to blame): the sails are not included and the colors on the box are different from those in the booklet…

Very long delivery time! I have been waiting for 5 months for 2 items that were supposed to be in stock when ordered... Not so.

I am very satisfied with my order

3 months to receive 2 rolls of fabric, 2 spray cans of paint, and one glue really very long especially without notifying on the site about the supply shortage and without apologies. Moreover, unreachable by phone and does not respond to messages. Even from Asia now it's faster. Really very disappointed with 1001 hobbies. Best regards

Very satisfied with the products, I have no complaints at this level, however the carrier CHRONOPOST delivered the package 35km from my home, thank you for the rest

Order placed in early July 2025, delivery delayed due to a supplier shortage with a delay announced of 1 to 2 weeks. By the end of September still nothing received from 1001hobbies, no message or package. Complaint filed and the situation is resolved. Amazing! Even the AI that answers the phone had no response. A developing structure, did well but times are changing!

Good delivery and on time. I am super happy with my order