English 
A
Rating: 4 out of 5
good products and great choice
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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A
Rating: 4 out of 5
Fast shipping
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A
Rating: 1 out of 5
Paid by colissimo... delivered 10 days later and not to the right address so still not my co
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A
Rating: 5 out of 5
Fast delivery. Perfect thanks
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A
Rating: 4 out of 5
On-time delivery
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A
Rating: 3 out of 5
I did not receive the promised poster because of the wait.
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A
Rating: 5 out of 5
Enormous choice and we can only value the site
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A
Rating: 5 out of 5
well received complete by cons not the choice of relay less than 8 terminals while I have one in the village for 5 years!
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A
Rating: 1 out of 5
I was wrongly annoyed when I didn't receive my order for an airplane model that was in stock. I have just received the model and am very pleased with it. However, the delivery was slow, probably because the package had to be delivered to Belgium. I will order again without hesitation in case of need. Best regards
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A
Rating: 4 out of 5
sérieux rien a redir
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A
Rating: 1 out of 5
A real catastrophe. 1 finger away from legal proceedings. Bon courag
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A
Rating: 1 out of 5
Purchase made on December 3rd and today the 17th still not received!!!!
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A
Rating: 5 out of 5
Very wide selection. Fast shipping (considering the holiday season). Package in perfect condition.
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A
Rating: 5 out of 5
Fast delivery, product meets my expectations, as I'm a novice I was well advised by the online seller. I recommend
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A
Rating: 5 out of 5
On time. Thank you.
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A
Rating: 5 out of 5
Very effective...
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A
Rating: 4 out of 5
SLIGHTLY LONG DELIVERY TIME
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A
Rating: 1 out of 5
Unhelpful response I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.
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Response from 1001hobbies
Hello, Unfortunatly we need to know what is going on with the package before being able to propose you solution if a solution is needed. As soon as we have the return from the investigation we come back to you. Sincerely,
A
Rating: 4 out of 5
Reference site, although some brands are missing. Good telephone contacts, very didactic and efficient. Advisors give important information on how accounts and telesales work. Thanks for keeping all payment methods. Very complete site, easy to explore. Very good supplier in the field of model making. See you soon!
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A
Rating: 3 out of 5
Slightly long delivery times
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A
Rating: 1 out of 5
items not deliveredcould not be contacted by phone
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A
Rating: 1 out of 5
Fifteen days to have two models in stock plus 4 to 6 days for delivery. As a result, my son may not get a Christmas present. I should have gone to a real retailer.
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A
Rating: 5 out of 5
very fast order and delivery. great!
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A
Rating: 4 out of 5
I was very well advised when I was looking for a product for wooden model boats. Kind regards
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A
Rating: 4 out of 5
good cooperation
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A
Rating: 1 out of 5
STAY AWAY FROM THIS SITE!!! I purchased an item from them on 1011 that was marked ""shipping in 12-14 business days"". After 3 weeks I contact them via chat and it is explained to me that they had problems with their supplier. The same excuse was repeated every time I tried to contact them again to find out where my order stood. Icing on the cake since a few days they have not even responded to emails anymore.
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G
Rating: 5 out of 5
Even during all the strikes just deliver!
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V
Rating: 5 out of 5
Perfect transaction. Fast shipping good packing and item as discribed.Good quality. Thank you :-)
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A
Rating: 5 out of 5
very fast and well packaged and above all satisfied with the composition of the inside of the box and figu
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A
Rating: 5 out of 5
Very complete site and friendly guarantor
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A
Rating: 5 out of 5
Impeccable as the previous times !
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A
Rating: 5 out of 5
Great service and on time product as expected
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G
Rating: 5 out of 5
Delivery excellent but then very many emails!
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A
Rating: 5 out of 5
1st order on this site total satisfaction
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A
Rating: 5 out of 5
Very serious
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G
Rating: 4 out of 5
The shipping sometimes gets lost and it takes a while before you get in touch with customer service it will be fine but there is a considerable time in between otherwise very satisfied Settlement was also good afterwards Greetings jBijloo
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V
Rating: 5 out of 5
Good service
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V
Rating: 5 out of 5
Thank you for the prompt processing! :-)
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V
Rating: 1 out of 5
Disappointed with customer service I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next, I specifically requested and paid for expedited shipping, but item was shipped economy (2 weeks delivery time and no tracking). As a result, it is unlikely my item will not arrive in time for to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping, but this won't help the package get here in time. BEWARE of poor quality and slow customer service.
Response from 1001hobbies
Hello, We are sincerely sorry that our logistic team made a mistake when shipping the order. If it is not received by the 23rd, please reach us back to find a solution. Sincerely,
V
Rating: 5 out of 5
I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next I specifically requested and paid for expedited shipping but item was shipped economy (2 weeks delivery time and no tracking). As a result it is unlikely my item will not arrive in time for to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping but this won't help the package get here in time. BEWARE of poor quality and slow customer service.