Customer reviews of 1001hobbies

No problem at all

Very satisfied

serious about listening to customers

Everything is perfect and arrived on time.

in one of the boxes there has certainly been a mix up the riders are moulded in blue plastic and the horses in light brown the result is that the riders do not fit well on the horses and one horse is bent.

Disappointed with customer service I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next, I specifically requested and paid for expedited shipping, but item was shipped economy (2 weeks delivery time and no tracking). As a result, it is unlikely my item will not arrive in time to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping, but this won't help the package get here in time. BEWARE of poor quality and slow customer service.

excellent on time

VERY GOOD SITE! BUT I STILL HAVEN'T RECEIVED MY GREEK ARMY! I ORDERED A WHILE AGO! FRED

Very serious site

Delivery time respected and parcel arrived in very good condition with nothing missing.

Excellent and very series

After a few problems several years ago, I have to admit that deliveries have improved considerably.

I buy soldiers to the 172 napoleonic era and the choice is very good delivery times are reasonable see good if I did not put the 5 stars is rather on our possible participation on the deposit of photos I think the system is not trè

well packaged received on time

Error in order the expenses of return are with our load dommag

Good product but it's still expensive, but they're quick to ship.

Easy to place my order. Received quickly. Very satisfied

Wat trage communicatie maar toch opgelost uiteindelijk Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za, 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.

High quality model kits - great service - great prices - for me personally always a pleasure to order. Thumbs to the top!

Wat trage communicatie maar toch opgelost uiteindelijk Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za, 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.

Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.

delivery time a little long .

very satisfied

My first order My first order came earlier than expected! Thank you!

les - Page updates need improvement (very slow to display, sometimes more than 5 minutes per page) Long delivery times +- 12 days. les + Perfect order tracking (several tracking emails) Respect for orders and complete packages. Well-supplied site, perhaps the best in its field

very good product and serious team i thoroughly validate

Very recommended I've used this site for the first time, but I'm very happy. After a long wait and problems, my order is finally with me. Customer service is great, the person who dealt with my order is professional and went above and beyond to solve the problem. Very happy, very recommended. Thank you

The packaging was substandard

All excellent. A 10.

Very recommended I've used this site for the first time, but I'm very happy. After a long wait and problems, my order is finally with me. Customer service is great, the person who dealt with my order is professional and went above and beyond to solve the problem. Very happy, very recommended. Thank you

My first order My first order came earlier than expected!! Thank you!

My first order came earlier than expected!! Thank you!

I've used this site for the first time but I'm very happy. After a long wait and problems my order is finally with me. Customer service is great the person who dealt with my order is professional and went above and beyond to solve the problem. Very happy very recommended. Thank you

I thought I had lost the package with all that is happening in France these days instead even if a little late it arrived. Also I had called by phone because I was told that the box ordered was sold out instead in the evening I got the email telling me that the package was ready. Promoted with flying colors!

I have received the models I ordered. In good condition

Fast service For my part I would like a little more detail on the product for example I did not know how many characters were in the box The photo is too small It's a shame

Very good customer service, the information is fluid and the service is impeccable. It's nice to order from competent people. Bravo et me

Speed of order, solidity of packaging, complete satisfaction in every respect.

the order was dispatched and received quickly and, above all, very well packaged. However, the box for the model has not yet been opened as it is for Christmas and I hope that the contents will be e

So far very bad the currier company is unable to delivery to pack . Absolutely you need to find another provider for Portugal . Hope they can find a way to delivery It or very soon I will ask the money back . Black Friday or Xmas not an excuse for so bad service among other things it impossible to contact them by phone or email . BIG Zero as service .