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A
Rating: 3 out of 5
Hello Processing times are too long. Sincerely
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 756 published reviews
Summary of reviews
1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.
All reviews
A
Rating: 4 out of 5
Wide choice at the right price
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A
Rating: 3 out of 5
I was surprised by the 12-day delivery time mentioned on the article but not really highlighted... You should also review your notification system: I received no less than 25 emails notifying me of each micro-step in the order and delivery process.
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C
Rating: 1 out of 5
Very bad experience on May 1st I ordered a model that never arrived nobody contacted me and nobody solved anything. Today July 13 I still have not received the refund. Always after them. I am very disappointed
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C
Rating: 5 out of 5
Fast and ready to solve any problem
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V
Rating: 1 out of 5
Canceled order but still received item Canceled order but still received item, and had to pay for s&h will not do business with again.
Response from 1001hobbies
Dear Customer, As we told you, unfortunately it was too late to cancel the order when you contacted us, because the parcel was already being prepared. To get a refund, please return the parcel: the refund will be processed on Wednesday, as soon as have received the article. You will find more information on the return policy in the email we sent you a couple of days ago. Best regards, The team 1001Hobbies
A
Rating: 1 out of 5
Canceled order but still received item Canceled order but still received item, and had to pay for s&h will not do business with again.
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Response from 1001hobbies
Dear Customer, As we told you, unfortunately it was too late to cancel the order when you contacted us, because the parcel was already being prepared. To get a refund, please return the parcel: the refund will be processed on Wednesday, as soon as have received the article. You will find more information on the return policy in the email we sent you a couple of days ago. Best regards, The team 1001Hobbies
A
Rating: 5 out of 5
Perfect, friendly customer service. Fast and accurate delivery. Very good mato
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A
Rating: 5 out of 5
Site to be recommended
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A
Rating: 4 out of 5
fast and efficient
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A
Rating: 4 out of 5
The service is good, but the prices are too often higher than the competition.
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V
Rating: 4 out of 5
Canceled order but still received item and had to pay for s&h will not do business with again.
A
Rating: 5 out of 5
Very good servicequick deliveryadapted packageI particularly appreciated the follow-up of the en
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A
Rating: 5 out of 5
perfectyou sent the glue that had run off the paint and the order form sea
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A
Rating: 5 out of 5
No problem at all. Very good
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A
Rating: 4 out of 5
Good, but beware of the delivery time (I should point out that my order was placed during the sales period. This may explain the 4 or 5 days between the creation of the order and its validation.
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A
Rating: 5 out of 5
Perfect product and delivery
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V
Rating: 4 out of 5
Faster delivery than announced.
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V
Rating: 5 out of 5
Good range Good range, good delivery, can't fault them.
V
Rating: 5 out of 5
Great experience Great experience. They found some items I had been searching for for years. Would definitely do business with them again
V
Rating: 1 out of 5
The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
Response from 1001hobbies
Dear Linda Reynolds, As we explained to you by email. Unfortunately our logistics team made a mistake in the choice of delivery. However, the package should soon arrive. Best regards
A
Rating: 1 out of 5
The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
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Response from 1001hobbies
Dear Linda Reynolds, As we explained to you by email. Unfortunately our logistics team made a mistake in the choice of delivery. However, the package should soon arrive. Best regards
A
Rating: 3 out of 5
Out of an order of 8 items, one arrived wrong (possibly due to a mistake by the warehouse worker in reading the code). Now I find myself with one item not requested and one to be requested again. As a start it is not very promising.
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A
Rating: 4 out of 5
Fast shipping
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A
Rating: 5 out of 5
Good range Good range, good delivery, can't fault them.
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A
Rating: 5 out of 5
good product but delivery costs a little expensive to finally receive it in an envelope otherwise I recommend
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A
Rating: 5 out of 5
Fast delivery, reliable order tracking, no major problems
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A
Rating: 5 out of 5
Nothing to report. I even had a call to validate the paint range born.
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A
Rating: 5 out of 5
item as orderedquick delivery
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A
Rating: 4 out of 5
Fairly satisfactory delivery time. Package arrived in good condition. But why did you take the initiative to change the delivery method without asking the customer? The choice of home delivery via Colissimo (instead of relay delivery as requested) posed a problem for us. By a stroke of luck, we intercepted the delivery driver as we were leaving the d
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A
Rating: 5 out of 5
Great experience Great experience. They found some items I had been searching for for years. Would definitely do business with them again
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V
Rating: 5 out of 5
Good range good delivery can't fault them.
V
Rating: 5 out of 5
Great experience. They found some items I had been searching for for years. Would definitely do business with them again
V
Rating: 1 out of 5
The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
V
Rating: 5 out of 5
Great service Fast shipping and item came in great condition thank you so much.
V
Rating: 5 out of 5
Good service Good service. Good variety of products
A
Rating: 4 out of 5
good choice good delivery time in good condition but a bit expensive
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V
Rating: 5 out of 5
Fast shipping and item came in great condition thank you so much.
V
Rating: 5 out of 5
Good service. Good variety of products
V
Rating: 5 out of 5
Delivery very fast good quality Thank you very much we will buy again.
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