Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 186 published reviews
5 26k 63% 4 6 508 16% 3 2 806 7% 2 1 754 4% 1 4 087 10%

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2019
The product is in order. Good packaging. I recommend this site.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 22/08/2019
PERFECT TREATMENT. GREAT QUALITY PRODUCTS BUT VERY SLOW TO RECEIVE THE PRODUCT FROM THE ORDER TO THE RECEPTION OF THE SAME ALMOST A MONTH .TOO MUCH WAITING TIME.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2019
Fast efficient good quality products and wide choice
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/08/2019
No order updates and slow dispatch Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.
Response from 1001hobbies
Hye Sir, We had one product in stock and the other was available from our supplier, which explains the shipping time. Concerning refunds, our accounting department makes them every Wednesday. Best regards
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/08/2019
Products received according to order. However, the delivery time was longer than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
perfectly satisfied with my order and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
Great! Fast delivery and great website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
Fast service. No missing parts. I will order from this site again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
Very large selection and very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2019
delivery a little slow but product of very good quality. one compensates for the other
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
Quickly and satisfactorily
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/08/2019
Perfect model
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Verified Buyer
Rating: 2 out of 5
following a purchase from 21/08/2019
Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/08/2019
Excellent reactivity even in the vacation month of August!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/08/2019
No order updates and slow dispatch Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.
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Response from 1001hobbies
Hye Sir, We had one product in stock and the other was available from our supplier, which explains the shipping time. Concerning refunds, our accounting department makes them every Wednesday. Best regards
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/08/2019
Mervelleuse
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/08/2019
More than 15 days to be delivered whereas it announces 2 to 5 days with my order the product was available and according to them it was out of stock no information during this time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2019
Disappointed.product that on the site is in stock and finally is not.I ordered parts in Hong Kong the same day and they arrived 10 days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Simple site very well presented
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2019
wait a bit long but quality product so one makes up for the other
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Very good store. A lot of serious and fast stock
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Perfect!!! my order was shipped within the time mentioned and the parts were those of the cons
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Satisfied with my order and delivery.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/08/2019
Good clear communication could have been better in english and fast delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/08/2019
i ordered with pleasure here the models are beautiful and well put together
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/08/2019
Everything O.K. The kits are very nice.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/08/2019
bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.
Response from 1001hobbies
Hye Sir, In some cases, packages can be found, which is why we give deadlines. We simply follow our terms and conditions of sale. Conditions you accepted when placing your order. We remain at your disposal. You can therefore contact us at [email protected] Best regards
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/08/2019
I thought it was good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
delivery a little late due to road restrictions on certain days, but I won't take that into account otherwise everything's fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Impeccable service and fast shipment all to their credit nothing to say they are excellent besides I only buy from them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Very good and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2019
a little long!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2019
Deadlines met Good packaging Product quality Ach
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 19/08/2019
Ordering was fast and clear information Delivery took almost two weeks The order had to come from another address which took over a week The shipping to my address took 5 days Post NL indicated on Tuesday that the package would be delivered on Wednesday in the end it was Friday
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2019
satisfied, on-time delivery wide choice of models and paints. A few prices sometimes higher than on other sites for the same model-but nothing to shout about, no
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Fast, correct and impeccable price :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Short delivery times goods arrive in good condition
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/08/2019
bad experience with shipment ordered two model kits slowest shipment (eco) selected which is ok. but the shipment went wrong package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/08/2019
bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.
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Response from 1001hobbies
Hye Sir, In some cases, packages can be found, which is why we give deadlines. We simply follow our terms and conditions of sale. Conditions you accepted when placing your order. We remain at your disposal. You can therefore contact us at [email protected] Best regards
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/08/2019
TO THIS DAY I STILL DO NOT GET THE PRODUCT AND YOU DO NOT EVEN WANT TO REFUND ME !!! YOU ARE BAD !!!!
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