English
★★★★☆
based on 40273 reviews published
Latest customer reviews
The product is good. The delivery was bad and the dedicated service regarding this problem does not address it.
Everything is fine, thank you
Received an empty package and no response from customer service
I am missing a model of the order, if you can't get it, refund my money.
Satisfied
Very long delivery
Null stars! I placed my order on 31.05.25 and until today 6.7.25 have only received a partial delivery!! No information on whether and when the rest of my order will be shipped!! I will never order from 1001hobbies again!!
Everything perfect, except that this time they took a long time to send my order, when theoretically there was stock in their warehouses.
Well organized, clear with the photos and order, well packaged and a nice price.
RESPONSIVE FOLLOWING A A DELIVERY ISSUE I RECOMMEND 1001HOBBIES
Dishonest and unscrupulous seller. Confirms a French version when it is an English version. And of course goes silent once confronted with his contradictions. Avoid!
The entirety of the order has arrived but the top of the box is half open due to lack of adhesion of the adhesive tape.
Very good site. Important choice, availability of items, friendly and competent team. Very good level of service. Pure happiness!
Good
Everything has gone very well
Received on time (important for a birthday!
Delivered quickly, but the packaging leaves something to be desired. The box was not secured in the shipping carton, which was slightly crushed.
The product meets my expectations but I am extremely disappointed with the delivery times. I ordered more than a month in advance of the recipient's birthday and I still received it almost a month late from the said date.
I pre-ordered four models in September for a delivery initially scheduled for October, but it has been postponed several times. In December, I had to pay new shipping fees to receive only half of my order. The rest has been successively announced for March, then May, then June, and now October... more than a year after my order. I find this really unprofessional and I will not recommend you anymore.
Great choice Stock up to date Speed Communication
Product okay and compliant. But a very, very slow delivery. Too slow to receive an item that was in stock. Too bad.
Perfect!
Very good follow-up from 1001hobbies who keeps the buyer informed
My package arrived crushed and one item is missing (although the package does not seem to have been opened, I sent the complaint form a week ago and despite my follow-ups, no news
Order in line with my expectations, despite a slight delivery delay.
Satisfactory transaction, just need the paint pots to be a little protected in the box please (bubble wrap, newspaper)! Otherwise excellent service and fast shipping.
Excellent performance and serious services
Hello, too much waiting no message to tell me there should have been a delay.
We understand your frustration regarding this delay and apologize for the lack of communication on this matter.
This stock shortage is partly due to the relocation of our logistics warehouse and we regret it.
We have done our utmost to resolve this issue as quickly as possible and renew our apologies for this incident.
Do not hesitate to contact us for any questions or follow-up on your order.
Best regards,
1001hobbies
I have already ordered and have never had any problems until now. When I look at the reviews many people have had the same problem as me "vague responses, incomplete follow-up, no one at the end of the line, not taking into account the shipping address delay 1 month in short bad experience. etc etc I hesitate to recommend Best regards Escarguel Michel
Thank you for taking the time to share your feelings, and we are sincerely sorry that your recent experience did not meet your expectations, especially since you had never encountered any problems until now.
We fully understand your frustration regarding the delays, incomplete follow-up, and communication difficulties you have encountered. These situations do not reflect the service standards we strive to maintain.
Please know that we take your comments very seriously and are actively working to improve our processes, particularly by strengthening our customer service and optimizing logistics management.
We hope to regain your trust with your future orders and remain at your disposal to assist you as best as we can.
Do not hesitate to contact us directly if you would like us to review your case in more detail.
Best regards,
1001hobbies
Very good
Hello, on an order of 5 products, a one-month delay for receipt, while on the site everything was available, 2 out of 5 products do not conform to the order, impossible to reach someone by phone, and I still don't know what to do with the non-conforming products.
Order received without problem and conforms to the description delighted with this purchase
Products are great, but delivery took 6 weeks instead of the next day while everything should have been in stock!
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Very good
A bit long but well packaged
The delivery time between the order and the reception at my place is a bit long...the products being available in stock
Perfect
A fast delivery indeed, but the package arrived damaged and the item had no protection. Fortunately, my Don-chan arrived without defects at least.
Missing parts in my order