English 
L
Rating: 4 out of 5
serious site, order a bit long to receive but often interesting prices. shipping costs may be a bit expensive.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
P
Rating: 4 out of 5
fast and careful shipping of items in stock - I am eagerly awaiting the balance of my order
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D
Rating: 3 out of 5
Almost 2 months to receive a supposedly in-stock package, is that normal??? As a loyal customer, I remain disappointed...
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Y
Rating: 1 out of 5
The order placed on April 1st was delivered on June 12th, which is a 2-month delay. In the meantime, two reminders were sent via the client area messaging and by phone, which remained without immediate action.
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E
Rating: 5 out of 5
Very satisfied, it probably won't be the last time I order
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C
Rating: 4 out of 5
The package was really too big, so the relay near my home refused it and forced me to go pick it up at the Chronopost branch 25 km away.
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M
Rating: 5 out of 5
So many choices
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G
Rating: 5 out of 5
great the material arrived on time and is what I requested
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E
Rating: 5 out of 5
super satisfied..!
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J
Rating: 5 out of 5
Well, this time the order took a little longer, but it arrived fine as always.
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M
Rating: 5 out of 5
My order took a little longer than indicated despite being "in stock". Otherwise, I was very satisfied. The price was good, the delivery time was okay, and the goods arrived in very good condition. What more could you want? I would gladly order again.
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S
Rating: 1 out of 5
Order executed in December 2024 and partially delivered in June 2025: 1 item missing. Transparency and honesty for the refund received related to the non-arrived product. Friendly staff but often did not answer the phone calls and do not speak Italian.
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P
Rating: 4 out of 5
A one-month delivery time is a bit long
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R
Rating: 1 out of 5
Very long order to arrive. Almost a month.
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M
Rating: 1 out of 5
Well, I ordered a special model! I am an ambulance driver and that was my first ambulance, but on the site it was listed as available, but it was not delivered.
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V
Rating: 5 out of 5
Ultra-fast shipping. Delighted with my purchase.
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J
Rating: 2 out of 5
A box is missing and a product description was not accurate....
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Response from 1001hobbies
Hello Sir,
Thank you for your comment.
To better understand the problem, we invite you to send us photos of the product with the missing elephants. We will then be able to offer you an appropriate solution.
However, regarding the HAT8067 box, the product was sent in a second package to avoid further delaying your order.
Remaining at your disposal,
Best regards,
1001hobbies
Thank you for your comment.
To better understand the problem, we invite you to send us photos of the product with the missing elephants. We will then be able to offer you an appropriate solution.
However, regarding the HAT8067 box, the product was sent in a second package to avoid further delaying your order.
Remaining at your disposal,
Best regards,
1001hobbies
O
Rating: 5 out of 5
always a very good performance
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M
Rating: 3 out of 5
Waiting time a bit too long, one of the two products was missing
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P
Rating: 2 out of 5
Order received partially after 1 month of waiting. For the next steps, the expected delivery date keeps getting pushed back.
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Response from 1001hobbies
Hello Sir,
Thank you for your comment.
We understand your dissatisfaction. However, as a commercial entity, we have already shipped the first available plane and then took care to send you the second one the following week, on June 19, 2025.
We note that you have received both planes and hope they meet your satisfaction.
We regret this processing delay and would like to remind you that a change in logistics provider has caused some delays in the shipping and receiving of orders. However, the situation has improved, and we are now up to date.
We invite you to test our services again and remain at your disposal.
Best regards,
1001hobbies
Thank you for your comment.
We understand your dissatisfaction. However, as a commercial entity, we have already shipped the first available plane and then took care to send you the second one the following week, on June 19, 2025.
We note that you have received both planes and hope they meet your satisfaction.
We regret this processing delay and would like to remind you that a change in logistics provider has caused some delays in the shipping and receiving of orders. However, the situation has improved, and we are now up to date.
We invite you to test our services again and remain at your disposal.
Best regards,
1001hobbies
D
Rating: 5 out of 5
Not tried yet
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A
Rating: 5 out of 5
Very fast shipping, great packaging. Thank you very much 1001hobbies. I recommend
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M
Rating: 5 out of 5
Arrive quickly!!! Perfect size thank you
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B
Rating: 2 out of 5
Too long waiting time to receive the package
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Response from 1001hobbies
Hello,
We apologize for the longer than expected waiting time regarding the receipt of your package. We completely understand your frustration and offer our apologies for this incident.
We would like to clarify that the mention "Available" means that the products are available from our supplier, while the mention "Shipped today" indicates that the products are in stock in our logistics warehouse.
In general, products available from our suppliers arrive at our warehouse within 1 to 2 weeks, before being shipped to your address.
We remain at your disposal for any further information.
Best regards,
1001hobbies
We apologize for the longer than expected waiting time regarding the receipt of your package. We completely understand your frustration and offer our apologies for this incident.
We would like to clarify that the mention "Available" means that the products are available from our supplier, while the mention "Shipped today" indicates that the products are in stock in our logistics warehouse.
In general, products available from our suppliers arrive at our warehouse within 1 to 2 weeks, before being shipped to your address.
We remain at your disposal for any further information.
Best regards,
1001hobbies
D
Rating: 2 out of 5
Delivery took way too long…
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Response from 1001hobbies
Hello,
We are sincerely sorry for the delivery delay you experienced.
Our warehouse has recently relocated to improve our logistical capabilities and long-term service quality. Unfortunately, this transition may have caused some delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
We are sincerely sorry for the delivery delay you experienced.
Our warehouse has recently relocated to improve our logistical capabilities and long-term service quality. Unfortunately, this transition may have caused some delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
M
Rating: 2 out of 5
Significant delay in delivery...
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Response from 1001hobbies
Hello,
We are sincerely sorry for the delivery delay you experienced.
Our warehouse has recently relocated to improve our logistical capabilities and long-term service quality. Unfortunately, this transition may have caused some delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
We are sincerely sorry for the delivery delay you experienced.
Our warehouse has recently relocated to improve our logistical capabilities and long-term service quality. Unfortunately, this transition may have caused some delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
M
Rating: 5 out of 5
Fast shipping, item as described
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F
Rating: 5 out of 5
As usual, a lot of choices, a pleasure to visit the website.
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B
Rating: 2 out of 5
Poorly prepared package, no protection inside
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Response from 1001hobbies
Hello,
We are sorry to learn that your package was poorly prepared and lacked protection inside. This is not the level of service we wish to offer.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
We are sorry to learn that your package was poorly prepared and lacked protection inside. This is not the level of service we wish to offer.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
D
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Good
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D
Rating: 5 out of 5
Quality product
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J
Rating: 5 out of 5
Impeccable
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D
Rating: 5 out of 5
Threefold praise: 1- The purchased product is of remarkable quality, which proves the expertise of 1001 hobbies. 2- The packaging of the shipment is particularly well-suited for transport, 1001 hobbies does not skimp on the packaging. 3- Kudos to the 1001 hobbies team, particularly friendly on the phone, they regularly keep the customer informed about the order processing.
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M
Rating: 3 out of 5
A bit of delay on my order but satisfied.
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Response from 1001hobbies
Hello,
Thank you for your feedback and your understanding despite the delay.
This delay is related to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon at 1001Hobbies!
The 1001Hobbies team
Thank you for your feedback and your understanding despite the delay.
This delay is related to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon at 1001Hobbies!
The 1001Hobbies team
P
Rating: 2 out of 5
Received the wrong item, wrong item to return and awaiting correction.
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Response from 1001hobbies
Hello,
We regret this incident and sincerely apologize.
A return slip has been issued to correct this error. As soon as we receive the package, we will proceed with your refund.
We understand your disappointment and regret this incident. Rest assured that we are doing everything possible to prevent this from happening again.
Best regards,
The 1001Hobbies team
We regret this incident and sincerely apologize.
A return slip has been issued to correct this error. As soon as we receive the package, we will proceed with your refund.
We understand your disappointment and regret this incident. Rest assured that we are doing everything possible to prevent this from happening again.
Best regards,
The 1001Hobbies team
R
Rating: 2 out of 5
You made the same mistake twice on my order, it does not match what I ordered.
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Response from 1001hobbies
Hello,
We are sorry to learn that your package was not the correct one. This is not the level of service we wish to provide.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
We are sorry to learn that your package was not the correct one. This is not the level of service we wish to provide.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
P
Rating: 5 out of 5
Ok all received and compliant
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G
Rating: 5 out of 5
This is what I ordered, it arrived quickly and in good condition. Everything is OK.
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F
Rating: 2 out of 5
I received the order I placed after only.... 2 months of waiting.
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Response from 1001hobbies
Hello,
We sincerely apologize for the delivery delay you experienced.
Our warehouse recently moved to improve our logistics capabilities and long-term service quality. Unfortunately, this transition may have caused some occasional delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
We sincerely apologize for the delivery delay you experienced.
Our warehouse recently moved to improve our logistics capabilities and long-term service quality. Unfortunately, this transition may have caused some occasional delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team