Customer reviews of 1001hobbies

good delivery times and good merchandise

Export order to the French dom very well placed, deadlines met. Attractive choice and prices

Change of address not taken into account on the site. My parcel was therefore lost and returned to sender, despite my numerous emails and calls to the Colissimo service to change my address. After a week on the phone with a 1001 maquettes advisor who assured me that he would send me an order right away, I've been waiting 15 DAYS for my parcel! This is unacceptable! Competitor sites (like OupsModel, for example) will be delighted to help me.

I do not rate 5 stars because of the somewhat long shipping time but otherwise it is OK.

good site despite a small problem with an item which was quickly resolved

fast delivery perfect delivery tracking with information on the progress of the package I am on my third order in a month everything is going well

Product ordered received within the time indicated

The box came with duplicate parts and was missing a whole section of parts

Missing section of parts The box came with duplicate parts and was missing a whole section of parts

Missing section of parts The box came with duplicate parts and was missing a whole section of parts

Easy to complete my order and shipping... Easy to complete my order and shipping was easy. Very pleased with my order and will buy from again.

Easy to complete my order and shipping was easy. Very pleased with my order and will buy from again.

Parts set for the Titanic model 1:400 too inaccurate and overpriced! No response to any changes or price reduction or exchange. I cannot recommend this to anyone. I'm really annoyed and just feel wasted!

Easy to complete my order and shipping… Easy to complete my order and shipping was easy. Very pleased with my order and will buy from again.

the shipment was made several days after the announced date and the chronopost arrived 4 days after the event

I have mixed feelings about my experience. My two the witcher figurines did indeed arrive. However, the care taken with the package was minimal, with only the two boxes of figurines bound together with black film. Fortunately, there was no damage except for a slight dent on one of the boxes. What's more, we receive far too many e-mails, no doubt to give the illusion that your order will reach you in record time. However, 1001 maquettes sells us a dream when it displays in stock on a product. This product will in fact be in stock when they buy it from another site. This obviously lengthens lead times, and while you can expect it in a week, it can take more than twice as long. That said, I recommend this site as long as

I have nothing to say about the product, which was sent to me very promptly, but I find the customer relations department far too insistent. Follow-up emails before buying + 4 other emails to give my opinion. A total of ten e-mails for a purchase of €10!

I've been looking for this model for a while now and the delivery time is right on schedule.

Perfect product and transport.

A delivery error. My interlocutor was very understanding. However, my case was not followed up and I had to contact the company again for my case to be processed.

The widest choice and fast, trouble-free delivery as always. I recommend 1001 Maquettes without hesitation.

very fast delivery very well packaged product i recommend 1001 maquet

Order was handled very professionally from receipt to delivery. Delivery time was fine Delivery was problem-free.

Delivery ahead of schedule products as pictured all ok

Great service. Very fast delivery. A pleasure to order from!

Very good telephone greeting for advice and regular order follow-up and information.

order paid on 59 received on 219 but I will have the pleasure to place other orders to follow Cordial

Fast delivery as ordered. Good day

Very pleasant shopping experience Very pleasant shopping experience. Fast turnaround time for shipping. Product arrived as advertised. Thanks!

Very pleasant shopping experience. Fast turnaround time for shipping. Product arrived as advertised. Thanks!

Very pleasant shopping experience Very pleasant shopping experience. Fast turnaround time for shipping. Product arrived as advertised. Thanks!

Wide choice on products to buy. Very good service and on time. I highly recommend it

Always fast and on time. A little exaggerated in the size of the packaging forcing pickup at the post office

No problem goods delivered on time

Meets our expectations

I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue

Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue

Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue

I bought the Airfix A01005 kit thinking after seeing the pictures on the site that I would receive the 2011 kit by buying the relevant colors accordingly. However, I received the most recent kit which therefore requires other colors.

Excellent items. Too bad not to find in the catalog model propeller planes such as Macchi Mc 416 Piaggio P.148 Fiat G.59 SIAI S.240 aircraft certainly no longer operational but which I would have liked in my collection. Considering QualityPrice the cost is perhaps a tad exaggerated.