Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 16/10/2018
Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2018
Top! No complaints
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2018
Fast transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2018
Quality models. It's a pity that the difficulty or number of parts isn't always shown in your catalog or on your website. Gift for my nephew or personal use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2018
very serious delivery on time efficient after-sales service nothing to say i recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2018
good follow-up respectable deadline ready to recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2018
Well packaged extremely fast delivery - Europe to Australia.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2018
Well packaged, fast delivery Well packaged, extremely fast delivery - Europe to Australia.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2018
Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
Satisfied with the service and delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2018
Well packaged, fast delivery Well packaged, extremely fast delivery - Europe to Australia.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2018
No problem. Package arrived on time. No missing parts. Very good follow-up. I highly recommend this site, very large choice of models. Thank you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/10/2018
Everything super gladly again
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/10/2018
Unfortunately, the order arrived damaged. I contacted customer service by e-mail (pictures attached) and received a reply a few hours later. I was offered a discount which I did not accept due to the severe damage. As there was no response, I called them and immediately got a member of staff on the phone. I was told that I would be sent a replacement and this arrived undamaged with DHL Express. Some people criticize the long delivery times, but as a model maker I find this acceptable as many items are ordered from the rest of the world. Overall, however, I am very satisfied.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/10/2018
We started off badly when I paid for a 72 hour shipment and the item arrived a week and a half late, after spending days looking for a way to contact them to make a return, they gave me a shipping address and 10 days ago they received the package and I still haven't heard anything from them or my money. I have not heard anything from them or my money.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/10/2018
Good quality, it was my first model and I loved it. Good service. I will definitely buy again in 1001 maqueta.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 13/10/2018
I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/10/2018
Perfect delivery, that's all ! Regards Jochen
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 13/10/2018
But in your opinion what review should I write since I haven't received anything yet !!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2018
Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
Very good packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
I always place my orders by phone: always well understood and well served: nothing more to say.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/10/2018
Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2018
Very good transaction Package sent very quickly Well protected Site offering many products with attractive prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2018
The model is perfectly realized, with no detail missing. Well done for this fine achievement!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2018
Perfect delivery and materials
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2018
Fast, accurate delivery
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 12/10/2018
Absolute disaster. One model canceled before shipping even by phone. is still sent and money is deducted (cheek!!!) now run after the money. The second model (BF109 117-€) completely deletantisch assembled. Motor crooked, controls not adjusted correctly. Conclusion does not fly and is for the ton I never order there again !!! except expensive nothing too good.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2018
Excellent service. I ordered from UK and unfortunately the item did not arrive but when I contacted the seller they were only too happy to send a replacement at no extra cost to myself. This is the best customer service I have experienced in a long time. Fully recommend this seller. Replacement package was delivered promptly and in good condition. Wonderful and many thanks.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/10/2018
Fast shipment lots of moddeling items
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/10/2018
Fast shipment Fast shipment, lots of moddeling items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
Fast shipment Fast shipment, lots of moddeling items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
Fast and efficient. Nothing to say, the product delivered was as ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2018
Good choice and variety of models on offer Speed of order processing and precise, real-time information on order processing Excellent responsiveness to questions asked on the hotline I won't hesitate to order my next model.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/10/2018
Muy mala compre un producto que dec�a entrega entre 4 y 6 d�as y llevo 1 mes esperando y a�n nada sinceramente es muy malo el servicio te dicen una cosa y despu�s que pagas todo es mentira una experiencia muy mala
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/10/2018
Muy mala compre un producto que decía… Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2018
Finishing of parts lacks precision. Good performance. Satisfactory overall. An updated catalog would be welcome. me
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/10/2018
Muy mala compre un producto que decía... Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/10/2018
I was kept neatly informed of the status of my order and the quality of what was offered matched my expectations
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