English 
A
Rating: 3 out of 5
Long delivery time. Moulding problem. Poster damaged
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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A
Rating: 5 out of 5
Beautiful book and finally with cockpit detail
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A
Rating: 5 out of 5
Everything is ok except the package torn and opened not sup
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A
Rating: 2 out of 5
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
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Response from 1001hobbies
Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team
V
Rating: 5 out of 5
Great product n better than described. Great product n better than described.
V
Rating: 5 out of 5
Excellent response time and quality. Excellent response time and quality.
A
Rating: 3 out of 5
My opinion is mixed. they seemed very professional until I received my parcel of 8 paints with a completely dry pot of matt white inside. it wasn't even possible to stick the tip of a knife into it, so to speak. I contacted them by chat and the person suggested 2 times that I use solvent to dilute it!!!!! but it's as hard as a rock, it won't do any good to dilute it!!!!!! And when I ask for an exchange, no reply. I really wonder if he knows the paints he's selling. In short, you shouldn't order everything from them, especially with a commercial return like this that doesn't exist if you have a penny to your name.
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A
Rating: 3 out of 5
Does not meet delivery deadline
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A
Rating: 4 out of 5
Good contact with customer service in general. Fast and efficient responses. The choice of accessories for the model airplanes could be much wider, especially the choice of decals. On the other hand, you don't have to be in a hurry to receive the items.
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A
Rating: 1 out of 5
part of the order only!!!! Bravo!!!!
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A
Rating: 3 out of 5
The product is of high quality, but it's unacceptable to charge for such poor gift-wrapping. It looks like a 5-year-old has wrapped it.
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A
Rating: 5 out of 5
I have received my order and I am very pleased with the service.
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A
Rating: 5 out of 5
Very good model site
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A
Rating: 5 out of 5
Excellent response time and quality. Excellent response time and quality.
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A
Rating: 4 out of 5
order nickel delay longer than expected but received on time. element ok i reco
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A
Rating: 5 out of 5
Great product n better than described. Great product n better than described.
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V
Rating: 3 out of 5
#NOM?
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V
Rating: 2 out of 5
Unfortunately, I can't rate the product as I gave it away. And it would be far too early to rate it. The delivery time was quite long at around three weeks. The money was transferred on 30.11.17 when I ordered it. The package arrived on 15.12.17. I don't know what happened between 30.11 and 11.12 when the package was announced but at least it was two weeks. Sorry.
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A
Rating: 1 out of 5
Upset...disappointed. I am very upset. When I ordered, the website said delivery by Dec 23rd. I ordered a gift on December 9th! I still have not received it and it is now Dec 24th. It was a sentimental gift from the kids to their father. The website should have said Christmas delivery not guaranteed instead it said 'in stock, delivered by Dec 23rd.' I would have ordered it somewhere else. Poor customer service!
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Response from 1001hobbies
Dear customer, The delivery was possible by the 23rd December with a specific shipping method, however you chose the shipment by letter with takes longer as indicated. Best regards, The 1001Modelkits Team
V
Rating: 1 out of 5
Upset...disappointed. I am very upset. When I ordered, the website said delivery by Dec 23rd. I ordered a gift on December 9th! I still have not received it and it is now Dec 24th. It was a sentimental gift from the kids to their father. The website should have said Christmas delivery not guaranteed instead it said 'in stock, delivered by Dec 23rd.' I would have ordered it somewhere else. Poor customer service!
Response from 1001hobbies
Dear customer, The delivery was possible by the 23rd December with a specific shipping method, however you chose the shipment by letter with takes longer as indicated. Best regards, The 1001Modelkits Team
A
Rating: 5 out of 5
I bought a tank for my father, and it seems to be aesthetically very correct. The positive comments from other buyers made me decide. Received on time. Well packed. I'm waiting for him to assemble it and if he's happy, I'll buy again from this site, which keeps me well informed about the progress of the shipment. Tres serie
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A
Rating: 4 out of 5
service that meets my expectations
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A
Rating: 4 out of 5
(+) Large catalog (-) Sometimes more expensive than the competition (+) Out-of-stock parcels arriving in 10 days at Christmas time (4 to 6 days according to the site, they don't have all the items in stock and are therefore dependent on their suppliers)
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A
Rating: 1 out of 5
i'm very disappointed with 1001 pattes for a first and probably last order. not seeing my order arrive after 10 days i phoned 1001 pattes who after doing some research realised that the order was faulty so they renewed the order which this time must be in my neighbor's letterbox. as a result no presents for christmas and i have to wait for my neighbor to come back to find out if he r
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A
Rating: 5 out of 5
fast shipping well packagedI recommend
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A
Rating: 5 out of 5
Of coursewithout doubt
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A
Rating: 3 out of 5
The model ordered is beautiful ... BUT THE DELIVERY SERVICE was long and not optimal: I followed the route from France to Italy and saw that the package traveled in France in as many as 4 destinations ... until it arrived in Normandy then in Bergamo in Milan and finally in my city. So very long delivery time ...
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A
Rating: 5 out of 5
Choice of Humbrol paints practical payment by Paypal fast delivery thank you.
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A
Rating: 5 out of 5
Excellent follow-up and service.
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A
Rating: 5 out of 5
Item corresponds to description. Fast +++ shipping. Sea
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V
Rating: 5 out of 5
Everything is fine, good price and performance ratio. Fast delivery ??
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C
Rating: 5 out of 5
Good service and quality
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C
Rating: 5 out of 5
Very fast and efficient. I will buy from them again.
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V
Rating: 1 out of 5
Total crap Total crap Rubbish in everyway avoid them !
Response from 1001hobbies
Hello, Maybe you could give us some details so we can try to help you. The 1001Modelkits Team
A
Rating: 3 out of 5
Products ok and packaging ok but on a suggestion level maybe it would be worth stating more realistic delivery time ando packaging. It took more than 3 days for a prompt delivery model. I placed the order on December 8 to receive it on the 20th. It seems a tad excessive as a timeline. On a general level, however, I am satisfied.
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A
Rating: 4 out of 5
I would like to thank you for your professionalism. Could you also inform me about the new products in 148 from tamiya in blind?
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A
Rating: 3 out of 5
a little long between order and delivery perfect parcel thank you
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A
Rating: 4 out of 5
Very good value for money but there is still room for improvement as far as delivery is concerned.
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V
Rating: 4 out of 5
Everything was fine. There were problems with the delivery but the support and information were great. I never had the feeling that anything could go wrong.
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V
Rating: 5 out of 5
Always up to date information. Shipping took a little longer than usual but was no problem for me! Thank you very much for the great service and I would be happy to use it again at any time.
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