Customer reviews of 1001hobbies

Thank you impeccable fast shipping happy layout artist

Bonjourrien à dire continuez comme ça.Bourgeois jean jacqu

Order well followed imprecise communication to repeat

I was extremely disappointed and surprised to have to pay a $40 customs clearance fee. I didn't see this hidden fee anywhere on the

Keep it up and it's great to be able to count on you for little problems and explanations.

After 15 days of waiting, I still haven't received my parcel. The distributor tells me that the Mondial Relais sites are unavailable one after the other. When will I receive my necklace?

Too bad shipping costs are high

Delivery time far too long.

Well ok good delivery

People who listen

Very good. Thank you

ottima organizzazione molte grazie e a sentirci al più presto buone fest

Very competitive prices on the web excellent parcel service by mondial relais to the bookshop of your choice! Fast delivery to Belgium

Site internet très sérieux produit reçu avant Noël emballage intacte et le suivi avec colissimo était pa

Boxes meets my expectations with fast order picking and delivery.

A little long for the deadline but good communication on this suje

Perfect and serious

Good choice of products user-friendly site rather high shipping costs for an average delivery time (1 week)

packaging very good .delivery correctbut order processing a little long but this may be due to an influx of orders due to peri

Delivery time a little long but that's because we're too anxious to receive the order. Very good quality product

The products received seem to be of good quality. Delivery was on time. I will consider your company for future orders. I salute your professionn

easy site great choice fast delivery i would come back

smooth transaction. Goods arrived as expected all ok

Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!

Products as described Response to questions fast Delivery time after notification of shipment somewhat long. Satisfactory overall.

Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!

Fast and compliant

very good relationship

No problems at all. Delivery took place on the agreed date and the product corresponded perfectly to the order.

Order arrived on time no particular problems to note careful packaging correct follow-up ... to encourage

Nothing to criticize. Your website is well designed, whether you choose the layout or order it. Deadlines are respected.

I am completely satisfied with my order and its processing. Continue ... there is nothing to say. Me

Some people are just unlucky.... For me, an order that was supposed to arrive within the week (for a birthday) was blocked because an accessory was missing...! After 15 to 20 calls and emails over 4 weeks, each time the parcel was supposed to leave the next day... I finally received it yesterday 1512. But with one detail missing... all that's missing are the glue and the paints that were ordered, paid for and not delivered !!!!!! I'm afraid I won't be able to make up for it by giving the gift a month after the Christmas date. I'm not

Quality products wide choice however you should put the actual delivery time. I am still waiting for a paint order placed 8 days ago with only available products and 24 hour delivery as advertised. Sincerely jf. Small error on your part, my order was delivered to the post office on December 21. I received it on December 22 because a reference was missing. That's why you gave me a credit note by removing the missing reference at my request.

I ordered a car from the 1001 maquettes site as a Christmas gift. I needed to change the reference before shipping and the service was reactive. Delivery within

Delivery right on time. Everything as ordered. What more could you ask for?

Very fast. Thank you

First order delivered on time. Second order took more than a week to send even though everything was in order.

I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.

I ordered an etching film on 14.10.2017 and have not received it to date on 16.12.2017 despite repeated e-mail contact. Supposedly sent then not available again. The announced refund has not been made to date either. For me, 1001 modellbau is a completely incompetent model making supplier with catastrophic customer service. - A.Stöbe Gotha