Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
perfect! order conforms
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Service that lived up to expectations. Paint references not available elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Good quality product, just as I expected. Parfai
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
beautiful, varied catalog. Easy ordering and delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2017
delivery times far too long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
Excellent items and excellent support! Excellent items and excellent support!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2017
I ordered the model but received it 1 day too late for my birthday.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
Excellent sales service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2017
Satisfactory transaction but shipping a bit long! With a little more speed it will be perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2017
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
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Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/06/2017
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/06/2017
Excellent items and excellent support! Excellent items and excellent support!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/06/2017
Delighted with the treatment and speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
Order received almost on time (give or take a day) But it never goes fast enough when you're waiting for""joujoux"" :o) Quality items at very competitive prices! The only downside was that I completed my order with a jeep at -40%, which I then found on another site at almost the same price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Excellent service Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
After validating my order on the website, I received information by email at each stage of preparation and delivery. The products received conform to the c
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Thanks for the kit Thanks for the kit. Great to deal with.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
speed and quality of shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
Well-packaged, fairly fast delivery, but not lightning fast. Very fair price (model + shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
nothing to report
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/06/2017
SLOW SERVICE I still haven't received my order which was placed on June 3rd.
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Response from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2017
Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/06/2017
SLOW SERVICE I still haven't received my order which was placed on June 3rd.
Response from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2017
Thanks for the kit Thanks for the kit. Great to deal with.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2017
Excellent service Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2017
A wide range of models and accessories to help you achieve your make-up goals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2017
No complaints... Service without reproach.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 15/06/2017
Unreliable and irritating seller. Purchase made a month ago responds with dropper with communications that only serve to stall. At the last request for information repeated twice to get an e-mail in response they wrote to me: ""We have contacted our logistician. We will let you know."". It's been a week and I still don't know anything. By now I am convincing myself that I threw my money away. The delivery address in my order and in their order confirmation is correct and corresponds to a company where there is always someone ready to receive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2017
apart from a small problem with the first order, the problem was solved very quickly with the second order, but the delivery time was ultra-fast, exellent! conti
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 14/06/2017
A C H T U N G A C H T U N G FRAUD SUSPECTED The goods were ordered and paid for on May 19. No goods to date (June 14) and no response from customer service since June 9. This smells like FRAUD - whoever orders here should have the money left and order the goods elsewhere! Can only say: FINGER WEG !
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2017
We need more information about out-of-stock products. So that we can order more quickly. Because restocking within a month is still too vague.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2017
Very long delivery...discount code impossible to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2017
Material compliant and in very good condition. Delivery on time. I recommend viv
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2017
A wide range of products delivered on time
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 13/06/2017
Great products with wide selection .prices sometimes not competitive but possessing niche pieces. To speed up the delivery
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/06/2017
The shipping process is slow since I ordered until it was shipped 5 days passed when the payment was made on the same day. The company despite using a .es domain is not located in Spain but in France which makes shipping more expensive and takes longer. I am used to buy in Europe and normally in 4 days things arrive not in 10 as it has happened and that the shipment was to a metropolitan area of Madrid. If you are in a hurry look elsewhere. ----------------------- Regarding the response from the web the tracking says the following paid on the 31st the day 2 DHL receives the tracking number but the package is not processed (does not really arrive at DHL) until day 6. The reality is that the package has not been delivered to the agency until a week later. From the time the package is delivered to the agency to its delivery if two days but it is 1001 maquetas who defaults by not actually processing the order. I really doubt that 1001 maquetas has in stock everything that I ordered.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/06/2017
No problems at all great models, greetings and thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2017
Great buying experience Great buying experience! Thanks so much.