English 
A
Rating: 3 out of 5
Delivery time to Switzerland too long
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Rating: 5 out of 5
professional shipment
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A
Rating: 5 out of 5
Serious and fast company. Nothing to criticize
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A
Rating: 2 out of 5
For a basic order (all the items ordered were supposed to be in stock) it took me 6 phone calls and several messages to get the situation sorted out, as the site announced that the order was being prepared but not dispatched. The reason given was that certain products were not in stock (I repeat that everything was in stock at the outset). After more than a month, the order was finally received. That's a long time! I'm not a grudge-holder, I'll place another order to see if I can get it.
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A
Rating: 5 out of 5
order received in less time than expected
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V
Rating: 5 out of 5
Great service Great experience the model was despatched and received very quickly would reccomend
A
Rating: 5 out of 5
Great service Great experience the model was despatched and received very quickly would reccomend
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A
Rating: 3 out of 5
models are insufficiently protected and boxes arrive damaged.
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A
Rating: 1 out of 5
I did not get the model I wanted. The parts I received are accessories for a tank.
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A
Rating: 4 out of 5
the RC car was supposed to be yellow and not orange. It is ec""Expédié sous 2"" nevertheless article ordered on Saturday evening but dispatched only on Wednesday. However, interesting discounted price
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V
Rating: 5 out of 5
Very good store to get everything.
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A
Rating: 4 out of 5
A little long to arrive the command
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A
Rating: 4 out of 5
Well received my order only defect it is the time to receive the parcel: dispatched on Friday received with the point relay Wednesday. Fortunately not p
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A
Rating: 3 out of 5
Efficient order processing ... but disappointed that the description of the products ordered was not precise enough ... overall not sati
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A
Rating: 4 out of 5
delivery was on time and good quality colors
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C
Rating: 2 out of 5
Very bad because I placed the order on the 8th and it still hasn't arrived. And they have not called me on any of the phone numbers I provided.
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V
Rating: 5 out of 5
Paints. Colour were spot on
V
Rating: 4 out of 5
Insanely fast delivery Shipping was very fast and reliable.
A
Rating: 2 out of 5
I found the same model cheaper. As for the gift, it was so ugly that it went straight into the garbage can. From now on, I'll buy a
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A
Rating: 5 out of 5
Well done for the on-time delivery and quality products. I recommend this site for model enthusiasts.
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A
Rating: 5 out of 5
Paints. Colour were spot on
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A
Rating: 4 out of 5
Insanely fast delivery Shipping was very fast and reliable.
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A
Rating: 5 out of 5
ExcellentI will continue to order from you.
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A
Rating: 4 out of 5
A great site
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V
Rating: 1 out of 5
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
A
Rating: 1 out of 5
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
Translated reviews
Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
A
Rating: 5 out of 5
First order on the site and I'm not disappointed, delivery times are respected, the price is correct and the item received is as described.
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A
Rating: 5 out of 5
No worries from order to delivery. Products as expected
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A
Rating: 1 out of 5
Incredibly long lead times. Find cheaper and more efficient elsewhere
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A
Rating: 1 out of 5
Incredibly long lead times. Find cheaper and more efficient elsewhere
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A
Rating: 5 out of 5
Package received on time and in good condition
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A
Rating: 3 out of 5
Communication is absent ... I have sent two emails and was answered only after receiving the package with the model besides the most broken ...
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A
Rating: 5 out of 5
1001 maquettes responded very quickly to the problem and even made a commercial gesture by leaving me the product delivered by mistake and I of course received the correct product (delivery in the same day).
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A
Rating: 3 out of 5
Parcel received several days later than announced. In addition, no care was taken when packing. The products are bulk-packed in plastic sleeves. Neither more nor less
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A
Rating: 4 out of 5
Good treatment from 1001 maquettes, but transport needs to be reviewed as the package is in a strange state, looking as if it had been used as a balloon.
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A
Rating: 4 out of 5
very good service coli nikel everything according to my order
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A
Rating: 5 out of 5
satisfied too bad not all products are in stock no vallejo acrylic nor wash paint more brands of figurines would be appreciated victrix chintoys strele
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A
Rating: 5 out of 5
Excellent site, fast delivery and well packaged. Attractive price. Highly recommend
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Rating: 2 out of 5
After 20 days from the accepted order and 2 ignored inquiries I am notified that a box is no longer available and that it would finally be shipped. A Christmas gift for a child thus became a gift for Epiphany! The reorder of the missing box was processed beyond the expected delivery time and with package thrown inside the condominium garden....
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A
Rating: 3 out of 5
Good choice of products but wait time-cost a bit long. Package well taken care of and product safe.
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