Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2017
Delivery The delivery time for just a few model paints was terrible. I could have built the whole model in the time I have waited for the correct paints and after three weeks one still has to be delivered. I am sure I'm not the only one who has waited more than three weeks for delivery which is not acceptable in today's market.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the UK. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
Good follow-up and interesting promotions
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
Everything went well with the parcel, just a few unanswered e-mails.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Very happy because well received despite bad weather and order well respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
package conforms to order even if delivery was delayed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/01/2017
parcel after a month with 4 missing products yet cashed! the credit does not even cover these 4 products that we paid and we need to recommend no news of my emails for 3 weeks incompetent and unacceptable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
The parcel arrived on time and was well packaged One small complaint: the shipping policy is not clear, in any case I did not fully understand it.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 30/01/2017
Goods received from France after approx. 1 week. Unfortunately, it was not clear anywhere that it came from abroad. In addition, there was also a wrong article that was even cheaper than the one I ordered. I received no reply to 3 emails, but the other items I ordered were OK.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2017
Reference error on delivery but quick refund for lack of similar product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
the shipment corresponds well to what I ordered (decals and photo etchings) in a correct time all in a well protected envelope . salu
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Perfect! All OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
My son's boat broke down excellent handling of the matter quick and efficient resolution
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Verified Buyer
Rating: 3 out of 5
following a purchase from 29/01/2017
lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. There was an error concerning some of the messages sent by our customers. It has now been solve. We hope you are satisfied with the product. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/01/2017
I haven't received my order # 95808, bought on 1/14/2017 Ordered through PayPals on 1/14/2017. 1001 stated that it was shipped on 1/20/2017. I haven't as yet received my order. When contacting them on the 617.849.9224 phone number, the message after ringing about 10 times, is not in English, so this number is useless to me. The price of the order was $15 plus change. When I ordered this through their website, the price changed in front of me to $23 plus change. Very sneaky. I will NOT use this company again! When issuing a grievance through PayPal, 1001 states it has been shipped.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2017
lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. There was an error concerning some of the messages sent by our customers. It has now been solve. We hope you are satisfied with the product. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2017
Good and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Perfect, it's all in the title
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Respect of the order clear information on the different steps of the order follow-up
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/01/2017
Photo did not correspond at all to the article received. I replied to the first emails confirming that the photo did not conform and that they did not have the article. The beginning of an arrangement seemed to be made, then radio silence. I will not recommend this site. Not even worth a
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Wide selection. Easy ordering. Fast delivery. It was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
exelent performance!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Product available.at an attractive price.well packed.I recommend this great site! For my part it's the 4th time I've ordered and I've never been disappointed!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/01/2017
No delivery, no reply to the 2 emails sent, parcel number indicated unknown to the Post Office, no explanations, NOTHING. I will not repeat the experience and reserve the right to give my opinion on the appropriate forums.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2017
I chose this model because it was suitable for beginners but too difficult for my 11-year-old son.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/01/2017
I haven't received my order # 95808, bought on 1/14/2017 Ordered through PayPals on 1/14/2017. 1001 stated that it was shipped on 1/20/2017. I haven't as yet received my order. When contacting them on the 617.849.9224 phone number, the message after ringing about 10 times, is not in English, so this number is useless to me. The price of the order was $15 plus change. When I ordered this through their website, the price changed in front of me to $23 plus change. Very sneaky. I will NOT use this company again! When issuing a grievance through PayPal, 1001 states it has been shipped.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
I was able to find a piece I've been looking for for 5 years!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
First order at 1001 maquettes prestation sérieus
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Fast delivery, very satisfying and simple purchase with good follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Package received on time with no problems. Site to consider for a future purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2017
A small problem with the shipment increased the delivery time, but 1001 maquettes was very attentive, understanding and responsive. In the end, delivery enabled me to give my gift on time. In short, completely satisfied.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2017
Great company Very good to deal with, order came within their estimated time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Very Fast corresponds to my comman
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Great company Very good to deal with, order came within their estimated time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/01/2017
Too bad no feedback on the messages left on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Items match description fast delivery. ****
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Fast, accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
To be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Very very bi
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/01/2017
All the jars of model paint had a very sticky barcode label, so all the jars remained sticky.
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