Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
S
S S.
Rating: 2 out of 5
following a purchase from 15/03/2025
Half of the order has arrived.
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Response from 1001hobbies
Hello Sir,
Thank you for your feedback.
In accordance with the email sent on 07/04/2025 at 4:20 PM, we have divided your order due to a delivery delay for the mug you ordered, caused by a restocking delay with our supplier.
We sincerely regret this inconvenience and ask you to please excuse us for the trouble caused.
Best regards,
1001hobbies
A
alain B.
Rating: 5 out of 5
following a purchase from 01/04/2025
Items received well and quickly, Thank you
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T
Tiemen D.
Rating: 5 out of 5
following a purchase from 01/04/2025
After a good conversation on the phone, I received my order in good condition.
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J
Jean- Claude F.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good.
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P
philippe D.
Rating: 5 out of 5
following a purchase from 28/02/2025
available - shipped today
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C
Calvin U.
Rating: 1 out of 5
following a purchase from 12/03/2025
The order took almost a month to be delivered. It was not at all clear that some items were out of stock; at the time of the order summary, I saw no information regarding such a long delivery time. As a reseller, what is your purpose if you do not have stock?
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Response from 1001hobbies
Hello dear customer,
We regret this review and apologize for the delay.
We would like to remind you that 1001Hobbies is a small business that offers over 200,000 references on its website. Therefore, you will understand that we cannot have all these references in stock in our warehouse.
Moreover, there are two types of products to consider on our site: 'available' products that are specially ordered for you from our supplier, and 'available - shipped today' products that are in stock in our logistics depot in Isère.
We hope you understand our position.
Best regards,
1001Hobbies
B
Borja T.
Rating: 5 out of 5
following a purchase from 31/03/2025
The shipping was fast and I love the product. Very happy without a doubt.
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G
gilles M.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very good, but a bit long for delivery.
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D
Djamel A.
Rating: 5 out of 5
following a purchase from 30/03/2025
Great
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L
Lorène H.
Rating: 1 out of 5
following a purchase from 16/03/2025
Received a Demon Slayer pop figure with a defect, a missing arm. I contacted customer service via email but have not received a response since March 22 ...
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Response from 1001hobbies
Hello dear customer,
We regret this review and apologize for this incident.
After checking, we did not receive your email and we are sorry for that. However, we inform you that our customer service sent an email today asking for photos of the broken product. As soon as we receive these photos, we will open a customer service investigation with our supplier to provide you with a quick response.
Best regards,
1001hobbies
G
Gayle W.
Rating: 2 out of 5
following a purchase from 25/03/2025
Product wasn’t what I expected.
Response from 1001hobbies
Dear Sir,
We regret your return and apologize for the inconvenience caused. In order to resolve this problem, we invite you to contact the customer service department of 1001hobbies as soon as possible, so that we can find a solution adapted to your situation.
We remain at your disposal for any further information.
Best regards,
1001hobbies
O
Oliver K.
Rating: 5 out of 5
following a purchase from 18/03/2025
The processing was very good, I received the goods quickly, I am very satisfied! Also with the product, the goods were fine!................................................................................................................ I would be happy to do it again!
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P
Patrick S.
Rating: 4 out of 5
following a purchase from 01/04/2025
The products are of good quality. The orders arrive on time.
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B
bernard J.
Rating: 5 out of 5
following a purchase from 25/03/2025
Delighted with my order and the delivery time.
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A
Alain R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Totally satisfied quick.
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S
Stéphane P.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very satisfied, fast delivery, good product, easy to order.
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E
Eric M.
Rating: 5 out of 5
following a purchase from 24/03/2025
Excellent service. Beautiful merchandise
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F
Frédéric C.
Rating: 5 out of 5
following a purchase from 17/03/2025
.
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E
Eric C.
Rating: 5 out of 5
following a purchase from 22/03/2025
Received it well, just a small mistake in the package but you were already taking care of it, so no worries as usual, thanks to the whole team.
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L
Luc D.
Rating: 4 out of 5
following a purchase from 14/03/2025
Received well, but first the decals were on the wrong scale, then had to wait quite a while for the new shipment to arrive, and it didn't come to our expected home address but to a collection point. But all's well that ends well. Ultimately satisfied.
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M
Maurizio C.
Rating: 5 out of 5
following a purchase from 20/03/2025
Excellent in everything, from communication to delivery speed.
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J
Jean-Patrick M.
Rating: 5 out of 5
following a purchase from 19/03/2025
Customer service is top-notch!
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E
Emilio B.
Rating: 5 out of 5
following a purchase from 14/03/2025
Generally satisfied.
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K
Kirill G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Fast and compliant
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M
Michelle K.
Rating: 5 out of 5
following a purchase from 15/03/2025
Everything arrived as ordered and as expected. So wonderful. Mr Cinderella-loving friend was so pleased!!!
S
serge R.
Rating: 2 out of 5
following a purchase from 21/03/2025
4: The delay is too long and when there are problems, it requires a whole circus (photos) to get a response when a return would suffice........ Mr. Rivoire
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Response from 1001hobbies
5: Hello dear customer,
We regret your feedback and apologize.
The photos are necessary for us as they are part of the return procedure to determine responsibility. We remind you that we cover the return if it is our fault. Therefore, we really need these photos and we thank you for your understanding.
Sincerely,
1001hobbies
W
Willy Pierre D.
Rating: 5 out of 5
following a purchase from 19/02/2025
Very good, efficient and reliable
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P
PASCAL R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Good site, fast service
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A
Antonio M.
Rating: 5 out of 5
following a purchase from 17/03/2025
Fast shipping and in perfect condition, very well protected
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M
Manuel D.
Rating: 2 out of 5
following a purchase from 11/03/2025
I purchased two products together, the package arrived and inside I found only one. I ask for explanations and they respond that the product was no longer available. They should have informed me instead of leaving me with the unpleasant surprise.
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Response from 1001hobbies
Good morning, We are sorry to read your opinion and we apologize to you. The products in question were unfortunately not available. For this reason, we decided to ship your order without these items and a refund was issued for these two products. Have a nice day, The 1001Hobbies team
L
Lionel W.
Rating: 5 out of 5
following a purchase from 21/03/2025
Serious Communication Satisfaction
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F
Francois B D.
Rating: 1 out of 5
following a purchase from 25/02/2025
Never received it
Response from 1001hobbies
Hello Sir,
We regret your return and apologize for this inconvenience.
According to the information provided by the carrier, parcel LD208139425FR was delivered on April 1 to the address indicated on your order.
If you have not received this parcel, please contact our customer service department so that we can open an investigation with the carrier and assist you in resolving this issue.
We remain at your disposal for any further information.
Best regards,
1001hobbies
J
Johannic C.
Rating: 5 out of 5
following a purchase from 15/03/2025
Order received, thank you.
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R
Rene T.
Rating: 3 out of 5
following a purchase from 27/03/2025
When a multiple order is waiting for a product, you do not receive information about a possible delivery date. You have to ask for that (I did get a complete overview quickly).
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M
Massimo F.
Rating: 5 out of 5
following a purchase from 20/03/2025
Excellent
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C
Carlos R.
Rating: 5 out of 5
following a purchase from 26/03/2025
Very well packaged. And fast delivery, very happy.
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C
Claudio P.
Rating: 5 out of 5
following a purchase from 12/02/2025
Everything excellent
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C
claude H.
Rating: 5 out of 5
following a purchase from 13/03/2025
superb model and service more than correct
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R
RENE C.
Rating: 4 out of 5
following a purchase from 22/03/2025
Very good.
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A
Anne-Gaëlle S.
Rating: 1 out of 5
following a purchase from 22/03/2025
2: I received the game in German and I have to return it at my own expense...
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Response from 1001hobbies
3: Hello dear customer,
We regret your feedback and apologize for this issue.
Please note that a return label was sent by our customer service on Thursday, April 3rd at 12:15 PM. Did you receive it? This label will allow you to return your product for free by dropping it off directly at the post office.
Thank you for your understanding.
Sincerely,
1001 Hobbies
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