Customer reviews of 1001hobbies

I make a few models.I just discovered 1001 maquettes through a model that was given to me as a Christmas gift.I had the opportunity to call 1001 maquette for paint supply problems not available on their website.I was surprised by the kindness and professionalism of my interlocutor who immediately solved my problem.What can I say other than that 1001 maquettes is a great company to work with.

a shame... an order placed more than a month ago... phone messages and emails with no response... ==I'm going to file a complaint for fraud

Large selection of items Fast shipping and good tracking system

Fast, accurate delivery. Suitable means of payment (Paypal) and delivery to the nearest parcel relay. What more could you ask for?

Site very poorly managed in terms of stock and shipping twice I made an order with them on products supposedly in stock and each time one or more products were missing I know other site that are much more professional site to avoid if you do not find yourself with credit and shipping costs each order

Ordered on 2612, received on 401. Mondial Relay presents the parcel at the shop a few minutes before opening time on a Saturday and decides to eat""later"" i.e. the following Wednesday! The site's return policy is a deterrent

I ordered on March 7, 2016 an item received on March 8, 2016. Nothing to say about the shipment with Mondial Relais. Nickel tracking. On the other hand, when I received the product (not immediately opened), I was surprised to find that the photo-cut-out part of the enhancement kit was missing. I sent an e-mail and was asked to send a photo. Which I didn't do, since a photo can be faked (by not photographing the missing part, for example ^^). That's why I was wondering about the special offers on 1001 maquettes: Have the promotional items already been opened as after-sales service ^^ and unscrupulously put back on sale without informing the customer that the item has been opened and may be missing parts? I hesitate to recommend you...

I found a lot of products and perfect service punctuality and efficiency...I can't say anything. thank you

I had a lot of trouble tracking the package because after opening an account with you I was told that I hadn't placed any orders every time I went to the "My orders" section, even though paypal had acknowledged receipt of my purchase and cashed the money. Impossible to contact you on the support phone and it was only after 2 emails that I heard from you - customer relations need to be improved. Otherwise the parcel arrived in good condition and in the right place.

Quality products good value fast delivery

Order never arrived (shipped via DHL according to the site but without any tracking number - a first with DHL if this is indeed the case) nearly 2 months ago and NO response from after-sales service unacceptable.... more than 300 € gone in

Perfect website. Good communication.

Received order quickly, good product, delighted.

Order never arrived (shipped via DHL according to the site but without any tracking number - a first with DHL if this is indeed the case) nearly 2 months ago and NO response from after-sales service unacceptable.... more than 300 € gone in

Maybe not the cheapest but definitely one of the best stocked and fastest on the web market.... I use it when I need something particular and it has never disappointed.

Fast and accurate shipping

I placed an order N° 94285 and I have never been

no problem

All was well just the reception in poin relais whereas I should have had it at home because a paint was not any more in stock but in fact I had it all the same this paint.

Order processed quickly and fast delivery. I recommend this site

Attractive price, fast delivery

First try with this company. I was able to get a kit I'd been wanting for some time, which was excellent. The site was easy to use, until I got to the credit card details, with the on-line form being entirely in French. I did figure it out but was then informed there was a problem with my payment. I tried the helpline, but the recorded message was also in French, which I couldn't understand. I sent an E-mail, to which I did get an English reply. The delivery took about 2 weeks, which I thought was a bit lengthy. I would definitely use them again, however.

Very good Excellent service

EXCELLENT PERFORMANCE

Very good Excellent service

First try with this company. I was able to get a kit I'd been wanting for some time, which was excellent. The site was easy to use, until I got to the credit card details, with the on-line form being entirely in French. I did figure it out but was then informed there was a problem with my payment. I tried the helpline, but the recorded message was also in French, which I couldn't understand. I sent an E-mail, to which I did get an English reply. The delivery took about 2 weeks, which I thought was a bit lengthy. I would definitely use them again, however.

Very good site. Quality product. Fast shipping

Very good follow-up of parcel of council much of choice I recommend to 10

The parcel was sent more than 4-5 days after the order but the fast tracked delivery is really great.

I paid the maximum price (8990 euros!) for fast delivery by DHL. Unfortunately, contrary to what is advertised on the site, the delivery time is the same as if I had paid for normal delivery. I feel cheated and

I asked for orange brillant email but received aqua color. I sent a message to report it but no response. dom

Order made on 231216 noted in expedition 48h ouvrée. Payment debited the next day but 15 days later still no order or response to my email complaint..!! I would not let me

Despite the display, the order never left. I would like to be reimbursed for this order and never have to deal with this site again. I'm used to ordering on the internet and I've never seen so much contempt for the customer.

As a brand builder, I'm glad to have a supplier with so much choice.

I have emailed several times with a specific question and have never received a reply.

on-time delivery as ordered

fast, compliant deliveryI'll be back

Delighted with the order placed. The items arrived in a single parcel, contrary to what was announced, and in a very short time.

very good service no worries fast efficient

great supplier