Customer reviews of 1001hobbies

Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again

Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.

Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.

Horrible Horrible service Purchased a photo etch for F6f2 Hellcat on June 29. No where on the 1001 Model Kit web site was there a clear statement that products would be shipped from France!!. On July 6 received an e mail that product had been shipped and I would receive a postal tracking number as soon as available. Never received the tracking number. I telephoned customer service and got a recorded message in French! Sent another e-mail and got response ""will answer as soon as possible."" It is now July 14, and product not received. I live on the US east coast in New jersey so product should have arrived after eight (8) days intransit, unless mailed by boat. Sent another e-mail with the same standard response ""will answer as soon as possible."" I am in the process of notifying Visa that I will not pay the charges to my account because of non delivery. I never had such a terrible experience with model hobby vendors. You are unable to speak with anyone, and recorded telephone messages are in French. I STRONGLY URGE ANYONE CONSIDERING PURCHASING FROM THIS VENDOR TO REMEMBER THAT THE WAREHOUSE SHIPPING POINT IS IN FRANCE AND THAT THERE IS ABSOLUTELY NO COMMUNICATIONS FROM THIS VENDOR AS TO THE STATUS OF AN ORDER other than it was shipped. Personally I do not believe this vendor had the product in stock, and never actually shipped this product. If you live in Canada or the USA beware doing business with this vendor. I am resigned to the fact that my money will not be refunded and is lost. WRP Finally on July 18 received merchandise. It had been mailed from France on July 12 and not July 6 as claimed in the vendor's e-mail. The product was ordered on June 29. Had the vendor been honest as to the date of shipment, and answered my e-mail queries, all this time wasting mess could have been avoided. This organization is a mess, never again will I place an order. They are unable to communicate effectively with the customer.

Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.

Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.

Horrible Horrible service Purchased a photo etch for F6f2 Hellcat on June 29. No where on the 1001 Model Kit web site was there a clear statement that products would be shipped from France!!. On July 6 received an e mail that product had been shipped and I would receive a postal tracking number as soon as available. Never received the tracking number. I telephoned customer service and got a recorded message in French! Sent another e-mail and got response ""will answer as soon as possible."" It is now July 14, and product not received. I live on the US east coast in New jersey so product should have arrived after eight (8) days intransit, unless mailed by boat. Sent another e-mail with the same standard response ""will answer as soon as possible."" I am in the process of notifying Visa that I will not pay the charges to my account because of non delivery. I never had such a terrible experience with model hobby vendors. You are unable to speak with anyone, and recorded telephone messages are in French. I STRONGLY URGE ANYONE CONSIDERING PURCHASING FROM THIS VENDOR TO REMEMBER THAT THE WAREHOUSE SHIPPING POINT IS IN FRANCE AND THAT THERE IS ABSOLUTELY NO COMMUNICATIONS FROM THIS VENDOR AS TO THE STATUS OF AN ORDER other than it was shipped. Personally I do not believe this vendor had the product in stock, and never actually shipped this product. If you live in Canada or the USA beware doing business with this vendor. I am resigned to the fact that my money will not be refunded and is lost. WRP Finally on July 18 received merchandise. It had been mailed from France on July 12 and not July 6 as claimed in the vendor's e-mail. The product was ordered on June 29. Had the vendor been honest as to the date of shipment, and answered my e-mail queries, all this time wasting mess could have been avoided. This organization is a mess, never again will I place an order. They are unable to communicate effectively with the customer.

Very good product and fast shipping!

Gladly again!

I placed my order on June 9 I pay by bank transfer for moreover also shipping with SDA and I wait.... on June 22 they send me an email where they tell me that my parcel has been shipped but..... asking for information both July 4 and July 11 no answer.....I chat Live with a certain Christofer tells me that the parcel is still there and asking him the tracking number....they send it to me in the afternoon by mail!!!!only that it is not from SDA!!!! I rewrite for information on July 13 and so far no response!!!! They will answer me now????

nothing to say choice price deadlines everything conforms to my reach

The order was placed on 607. Still not delivered on July 15! Should probably do a better job of letting people know the TRUE delivery time.

Nothing to say to all point of view much of choi? and of novelty taken résonanble resononable much of discount on all the mark and the scales No peon even with my order in whatever day the order is with you In vain sousis with this quote for on-line purchase I advise you and you will not be disappointed for my case I will continue to order with them time that the quote

Shipping They have the item I'm looking for but take far to long to ship and deliver.

AVRO CF-105 DECALS Hard to find decal sets arrived VERY fast and well packed....great company!

AVRO CF-105 DECALS Hard to find decal sets arrived VERY fast and well packed....great company!

Shipping They have the item I'm looking for but take far to long to ship and deliver.

First order. Easy and smooth operation of the site. Same delivery and payment terms. Having forgotten the paints, I called Olivier en Chat: fast, efficient, responsive and in the end the package was just as expected. Thanks to Olivier! I'll go back with confidence! (at least when I've finished the paints).

Quality service and fast shipping to Canada Thank you to the entire team!

They were really fast and the product was as described. Thank you very much. Totally recommended

otherwise the products remain of good quality

Well-stocked site. Fair prices. Order placed without problems and processed quickly. Highly recommend

Huge selection of items. Fast and accurate service. Thank you very much.

Very good company to deal with,pleased with kit and service from 1001 model Kits Very good company to deal with,pleased with kit and service from 1001 model Kits,regards,Chris S

Very good company to deal with,pleased with kit and service from 1001 model Kits Very good company to deal with,pleased with kit and service from 1001 model Kits,regards,Chris S

The boxes were floating in a cardboard box that was too big and had too little cushioning. The post office had put tape around the boxes because the tape was insufficient and we could have easily removed a model box. Otherwise, the selection is very interesting and the promotions sym

I recommend this site, nothing to say, I'm satisfied.

The site is clear, the sorting criteria well done, there is plenty of choice and stock, and fast delivery.

fast order and very good follow-up I would recommend

Great experience! Fast and accurate service! Thank you!

Review of order from 1001 The detail parts were as described, well packaged for shipment without damage. Order was quickly filled

I appreciate 1001 maquette for the various choices it offers.

Review of order from 1001 The detail parts were as described, well packaged for shipment without damage. Order was quickly filled

Wide choice of high-quality products. Indispensable for amateur model-makers. Serious sales service. I recommend to all model enthusiasts like

Great experience! Fast and accurate service! Merci vous!

Nothing to reportyour site is well detailed and easy to visit.

Decals Very pleased, have been trying to get these decals for a long time. 1001 Model kits kept me informed all the way and they arrived in pristine condition. Happy to unequivocally recommended... I will certainly use 1001 Model kits again

Fast and in good condition

Decals Very pleased, have been trying to get these decals for a long time. 1001 Model kits kept me informed all the way and they arrived in pristine condition. Happy to unequivocally recommend... I will certainly use 1001 Model kits again

Good day My name is Angelo Renzi I am writing to you from Brescia (Italy) and I would be grateful if you could reply to the emails I sent you last night to know please at what point are my two orders of 01 and 2 02 July 2017. order nos: QZJOQULTN#82811 and WX9S14Y0F . From the program entered on your site I can not understand anything on the phone there is only a voice recorded on the disk moreover in French so basically I do not understand anything. to my emails you have not answered yet. Please let me know something as soon as possible. I only ask for now what happened to what I purchased from you. Please I remain waiting for your prompt reply on this matter. Thank you. Angelo Renzi - Brescia - ITALY.