1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2014
always the right price, always the widest choice, even my Auntie Janine is beaten. I wish all enthusiasts of anything to find such a beautiful shoe for their feet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2014
thank you for the package good tracking and reception and say good day ++ I will return
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/08/2014
Funny story. I order an item that seems to be in stock. I place the order and pay. So far so good. 3 days later I receive an e-mail telling me that the item has to be delivered because it's out of stock. Then a message that the collis has arrived at 1001maquettes. 7 days later 3 messages that the collis has been sent and that the tracking nr will be sent again. 4 days later still no nr. I contact customer service who confirm the shipment and the trans[carrier. They told me that the tracking number was not available. So I contacted the carrier by e-mail and in less than 30 minutes I had the number and confirmation that the shipment had not been made on August 4 as announced by 1001maquettes but that the collis had been given to the carrier on August 6 to arrive at my house on August 8. So I'm wondering about 1001 maquettes' adherence to deadlines and the camouflage practices employed, but after a long wait (3 weeks) I've got my model. By way of comparison, I had to order a piece from another site that didn't charge me for postage (for a collis worth less than the model) and miraculously, the day after I placed the order, I got my collis ... which calls for a certain rethinking of the quality of service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/08/2014
They were serious in updating me on the progress of the order and quick in shipping. Definitely a serious and reliable modeling site and above all Italian. Bravi
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 06/08/2014
So everything went wrong. The delivery came a week later than was announced. I ordered 3 1m long wooden slats. These were sent in a 1m x 40cm x 1cm package. This had been bent 2 times. There was nothing on the package. No ""please do not bend"" or ""fragile. The end of the story was that I had lots of small wooden sticks. I wrote a direct mail with photos. Then I asked in ""Lifechat"" what was going to happen now. ""We will contact you when the mail has been processed. "" Sorry but who sends thin wooden strips in such a lousy package? So far there has been no response from 1001.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/08/2014
No problems of any kind good seller
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/08/2014
I placed an order on July 24th for the products marked""in stock"". After a few days I was told that I had to wait for delivery from the suppliers...??!!!? On August 1st I was told that my order had been dispatched (by Collissimo, which I paid for to be delivered in 4 days). Today, August 06, I still have nothing! For your information, I ordered on a competitor's site on the same day, with a few minutes' delay... I received my order 4 days later (even though they're abroad). This is the second time I've ordered from you and I've already had problems the first time (1 month wait). So this is the last time I'll be ordering from you. I don't think you care about a small customer in today's booming model-making market, but I'll take the liberty of advertising you in the model-making forums and at the many exhibitions that I've attended.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/08/2014
Very slow shipments I have not received my order They are not reliable in the list of countries Colombia does not appear my order a month ago I'm waiting for it.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/08/2014
Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2014
Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2014
Site of confidence the order arrived wellit was sufficiently packagedI recommend it to you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2014
I received my order with much delay on products indicated in stock moreover in 2 boxes of models it missed parts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2014
it's a very good site that concretizes all my requests in modeling and a lot of brands and choices.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2014
I ordered varnish and decals and everything arrived in an envelope with bubbles. ...the decals have suffered (folding, damage to a decal ...) the least I could do would be to slide the decal board between 2 sheets of cardboard, which would avoid, in my opinion, the deterioration of these somewhat sensitive boards.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/08/2014
Although the item was not in stock, I was kept up to date at all times and given an estimated delivery time. The delivery arrived on time and the entire process was very convincing.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/08/2014
For its variety, price and reliability 100% recommended!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/08/2014
Untrustworthy seller Seller's website said model was available and would ship in 10 days. 21 days later, no update, no tracking number, no status. Emails were responded to with generic ""we will let you know when we receive a status"". After 45 days I got a refund. They processed my refund timely, so I suppose that's a positive? Now I missed my uncle's birthday, and will have to order from scratch from somewhere else. Don't order from here if you have a deadline to mee!
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Response from 1001hobbies
Hello Simon, The product you ordered was currently being resupplied, this explains the delay. Please accept our apologies for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 01/08/2014
Untrustworthy seller Seller's website said model was available and would ship in 10 days. 21 days later, no update, no tracking number, no status. Emails were responded to with generic ""we will let you know when we receive a status"". After 45 days I got a refund. They processed my refund timely, so I suppose that's a positive? Now I missed my uncle's birthday, and will have to order from scratch from somewhere else. Don't order from here if you have a deadline to mee!
Response from 1001hobbies
Hello Simon, The product you ordered was currently being resupplied, this explains the delay. Please accept our apologies for the inconvenience. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2014
It's great, delivery is fast. However on some models there are some small details missing like the flexible opening of doors and hoods. The engine details would also need to be improved to be even more realistic. But all in all it's great!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 31/07/2014
Great transitions timely shipping and models in perfect condition! Recommended!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 31/07/2014
The service turns out to be accurate on time and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2014
Received on time. Superb models. Reminds us of our youth in aviation! D SAUN
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2014
Delivery with good follow-up order received in good condition corresponds exactly to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2014
My children are very satisfied and I think I can repeat the experience.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2014
Payment accepted by you on July 20 for a delivery time of 5 to 7 days, i.e. by the 27th at the latest. Today the 30th at 23:00 still nothing!!! This is obviously my first and last co
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2014
Excellent Great site. Great service. Highly recommend to all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2014
Excellent Great site. Great service. Highly recommend to all.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 28/07/2014
Improve shipping times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2014
Fast delivery and good quality item. No problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2014
This is the 2nd time I've ordered models. The first delivery took a fortnight. The second, however, took 45 days to arrive. All in good condition. I'd like to thank
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2014
fast. compliant. nickel as usual
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/07/2014
Recommended store!!!No problems on the purchasetopersonal available for any clarifications and very fast shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/07/2014
Good price, fast delivery. Excellent service. Good price, prompt delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2014
Good price, fast delivery. Excellent service. Good price, prompt delivery.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 26/07/2014
First buying experience on 1001 models unfortunately not entirely satisfactory. The order placed (and paid for) on Sunday, July 6 arrived on Friday, July 25 despite the fact that all of the products ordered were marked as available except for 1 listed as in stock and shippable in 4-6 days. After about 10 days of waiting an email informed me that such product first delayed and then unavailable would be cancelled from the order its cost was returned to me in the form of a voucher for a later purchase (would have been more welcome the money back but so be it). Finally on the 17th the package is shipped the tracking number I receive only on the 24th (it tells me that on the 23rd the package left France was taken over by a courier) but by now it is of no use since it arrived on the 25th and mysteriously also contains the product unavailable! Just as well even though by now I had ordered it and received it (in three days!) from England. Positive sides: - lots of products that can be ordered - with sales you can find nice models at good prices. Negative sides: - standard shipping and delivery times too long even unnerving in case of temporary hiccups - though not the company's fault - in the delivery of the products - automatic communications via site account or via email unclear and often late - packaging definitely improvable considering the fragile and expensive nature of the goods handled.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/07/2014
Good offer with accurate listing. Good comminication with on-time delivery. Recommended! The price on the kit is about 25% lower than the best offer I could find elsewhere and I therefore consider their offer excellent! The kit took a tad longer to arrive because of some necessary rerouting, but the wait was reasonable as I received notification from them with regard to the delivery details. Overall it has been a very satisfactory experience and I would recommend the seller to my friend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2014
Good offer with accurate listing. Good comminication with on-time delivery. Recommended! The price on the kit is about 25% lower than the best offer I could find elsewhere and I therefore consider their offer excellent! The kit took a tad longer to arrive because of some necessary rerouting, but the wait was reasonable as I received notification from them with regard to the delivery details. Overall it has been a very satisfactory experience and I would recommend the seller to my friend!
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 23/07/2014
Much too long delivery time even as a regular customer delivery only against prepayment .
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/07/2014
Order still not received it's been 15 days I find this unacceptable especially for a shop in Paris I am very dissatisfied more no personalized follow-up hard customer service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 22/07/2014
Item as described.. Good shipping speed. Accurate packaging
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