The store consistently delivers fast, careful, and reliable service with prompt shipments and on-time delivery, and customers repeatedly note the efficiency of the team and well-packaged orders. Product quality is highlighted across reviews, with many praising quality items, pleasant packaging, and good value for money, including attractive promotions and thoughtful gifts like thin, unbleached papers. The shopping experience is described as smooth and trustworthy, featuring friendly, responsive customer service and a strong overall recommendation from customers who emphasize speed, efficiency, and excellent price-to-value.
All reviews
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Stéphane B.
Rating: 5 out of 5
following a purchase from 01/09/2022
Always at the top fast delivery compliant product attractive prices ??
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Jean-Christophe C.
Rating: 5 out of 5
following a purchase from 01/09/2022
Service meeting my expectations, Thank you
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Cecile S.
Rating: 5 out of 5
following a purchase from 01/09/2022
Super never disappointed I love this site
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Guiffard Y.
Rating: 5 out of 5
following a purchase from 01/09/2022
Very good product, very relaxing, very good promotion! I recommend it.
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Herve C.
Rating: 4 out of 5
following a purchase from 01/09/2022
Perfect thank you too bad many products out of stock late delivery due to the post nothing to do with the site I recommend
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Tori A.
Rating: 5 out of 5
following a purchase from 01/09/2022
Super site with several choices of CBD, very good customer service also in the case of a dispute, I recommend!
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Puech C.
Rating: 3 out of 5
following a purchase from 01/09/2022
Hello bcp too many branches in flowers Ringo s gilf too bad and I did not receive the grinder offered for any order placed before 11/9 but overall pretty good to see for a possible other order
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are forwarded to the quality department so that we can always listen to and respond to our customers' requests. This enables us to improve and prosper. We invite you to attach a photo of the variety you have received. Once this has been done, we will forward your complaint to the quality department so that we can resolve your dispute as quickly as possible. The grinder offer was for a limited time during the week of August 15 to 21, and was also a limited offer depending on stock. The 321CBD team.
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Cedrik
Rating: 5 out of 5
following a purchase from 01/09/2022
Small error on the order by the preparer, contact with the sav who resolved the concern so nothing to say good product good follow-up good promo and very reactive. Thank you 321cbd
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Kayser33
Rating: 5 out of 5
following a purchase from 01/09/2022
this product gives me a lot of relief...
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Lea
Rating: 5 out of 5
following a purchase from 01/09/2022
Really great site! Large selection and very fast delivery! Too bad there are less promotions than before? I recommend
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Yoann A.
Rating: 5 out of 5
following a purchase from 01/09/2022
Meets my expectations
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Lili
Rating: 5 out of 5
following a purchase from 01/09/2022
Always satisfied with the products.
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Jennyfer F.
Rating: 5 out of 5
following a purchase from 01/09/2022
Regular customer always compliant
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Fd.
Rating: 5 out of 5
following a purchase from 01/09/2022
Excellent......!
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Adrien C.
Rating: 5 out of 5
following a purchase from 01/09/2022
Fast delivery on time. Very correct product
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Leg
Rating: 5 out of 5
following a purchase from 01/09/2022
Quality products and the 20% has a very positive effect on the quality of my sleep, but I think it should be used only occasionally.
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Lolo
Rating: 4 out of 5
following a purchase from 01/09/2022
Very good product, it's a pity that delivery times are not respected.
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Chantal
Rating: 5 out of 5
following a purchase from 01/09/2022
Very good choice. Good products. Fast delivery.
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Michael F.
Rating: 5 out of 5
following a purchase from 01/09/2022
Still on top??
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Guest
Rating: 4 out of 5
following a purchase from 01/09/2022
order received promptly
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Aurore B.
Rating: 5 out of 5
following a purchase from 01/09/2022
Reliable and serious site, I placed a few orders and never had any problems. Shipping was very fast (order placed on Saturday) and received the following Wednesday.
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Yann
Rating: 5 out of 5
following a purchase from 01/09/2022
Perfect products, delivery and service as usual!
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Guillaume
Rating: 5 out of 5
following a purchase from 31/08/2022
To this day, I'm not disappointed. Both on price (regular promotions) and on quality and delivery. A job well done!
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Murielle B.
Rating: 5 out of 5
following a purchase from 30/08/2022
good price good quality, fast order processing and delivery
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Patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Super I recommend
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Patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Au top.super
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Chica L.
Rating: 2 out of 5
following a purchase from 29/08/2022
The site is well designed and the prices are affordable, which is a big plus point! This site was recommended to me by a friend, who is very satisfied. However, not having received my order despite the fact that it says "delivered to my mailbox" on September 5th, I took the liberty of writing them two emails to which I still haven't had an answer. I've had to pay for more than 100? I would have liked to have been able to give you my opinion on the different varieties I had ordered...but for the moment, it's going to be complicated...?
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Response from 321cbd
Thank you for your feedback. In view of the large number of customers during our previous promotional offer. Customer Service does its utmost to respond to every request. 321CBD is committed to ensuring that every order placed on our online store reaches its destination safely. Unfortunately, we were unable to locate your request with our customer service department. If the dispute has not yet been resolved, we invite you to go to your post office (this can be done by telephone or via the post office website) and give them your tracking number to dispute the delivery of your parcel. This is important to avoid this kind of incident happening again in the future. Once this has been done, the Post Office will indicate it on your tracking number, which will enable us to resend your parcel. You can then contact our customer service department by telephone or via the contact form, and we will send you a new parcel at our expense. The 321CBD team.
Q
Quentin B.
Rating: 5 out of 5
following a purchase from 29/08/2022
Very good quality, just needs a little more choice for more potent weed, but otherwise perfect.
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Gilles D.
Rating: 1 out of 5
following a purchase from 29/08/2022
For the first time, I'm disappointed with the customer service, impossible to reach them over 2 days, voicemail, and no response to an email sent 4 days ago... On the other hand, I received a notice of satisfaction. Well, these things happen. The fact remains that I'm still an officionados. A pluche...
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Response from 321cbd
We always strive to offer an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. In view of the high volume of traffic during our previous promotional offer. Customer Service does its utmost to respond to every request. Satisfaction e-mails are sent automatically. Our after-sales service remains at your entire disposal. The 321CBD team.
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Nathalie C.
Rating: 5 out of 5
following a purchase from 28/08/2022
Fast and discreet delivery good cbd
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Sylvain A.
Rating: 4 out of 5
following a purchase from 28/08/2022
Clean satisfied fast delivery corect taste corresponds to the advertisement on 10 I will put 7 on 10 on the quality of the cbd better than in the sector and at a reasonable price and perfect packaging go 8 on 10 is my 4 stars on 5 good continuations
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Jean Phili B.
Rating: 5 out of 5
following a purchase from 28/08/2022
Site nikel??
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Aurélie
Rating: 5 out of 5
following a purchase from 28/08/2022
Always on top - fast and efficient!
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Quentin B.
Rating: 4 out of 5
following a purchase from 28/08/2022
Very good site, choice, follow-up, simplicity, the articles are good and the discounts or gifts sometimes offered incite to order always via this site.
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Sinan U.
Rating: 4 out of 5
following a purchase from 28/08/2022
Hello very satisfied with the site fast delivery
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Mousset J.
Rating: 5 out of 5
following a purchase from 28/08/2022
Quite satisfied from day 1 with 1 without going up to 3. Seems interesting for me who only knows oil for anti-pain and relaxing use.
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David B.
Rating: 1 out of 5
following a purchase from 27/08/2022
First order and moreover sponsored by a friend I did not receive like her the small grinder which was offered to him at the time of his first order then on a bag of the 3 ordered instead of having the 5g envisaged I had only 4g I sent via the site a message to explain the situation and my disappointment further to that and 4 days later still no answer..... I don't find this very serious.... So yes, the deliveries arrive on time, yes, the products are of excellent quality.... But the welcome on the site, the weight of the bags and the commercial return is really average.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. During your exchange with our customer service, our representative responded to your request. As explained in your previous exchange, the offer of free grinders was of limited duration, and was also a limited offer depending on stock. We invite you to send us a photo of the product closed and sealed with the weight indicated when you weighed it. This will enable us to forward your request to the relevant department, so that we can resolve the dispute. We are still waiting for your return... Our after-sales service remains at your entire disposal if your parcel has suffered an incident, or other, we can agree on a solution together. The 321CBD team.
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Nicole R.
Rating: 3 out of 5
following a purchase from 27/08/2022
Difficult to dose Always difficult to put to sleep
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Response from 321cbd
Thank you for your feedback. A 10 ml bottle of Full Spectrum Nerobi 10% CBD oil contains approximately 200 drops of 5 mg CBD each. In general, consumers take between 50 mg and 250 mg of CBD per day, or 10 to 50 drops per day. Of course, this dosage varies from person to person, depending on their needs, pain, feelings and experience with CBD. Although there's no risk of overdosing or side effects with this natural product, it's best to start with a low dose and gradually increase to maximize the benefits of CBD. If after a few weeks the desired effects are still not present, we invite you to switch to an oil with a higher CBD content. The 321CBD team.
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Corinne C.
Rating: 5 out of 5
following a purchase from 27/08/2022
Fast and discreet shipping quality product I recommend
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Cyril H.
Rating: 5 out of 5
following a purchase from 26/08/2022
Hello, I am very satisfied with your service.
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