The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
All reviews
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yann F.
Rating: 5 out of 5
following a purchase from 02/09/2025
top
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Response from 321cbd
Hello Yann,
Thank you very much for your positive review and your rating of 5/5! We are delighted to hear that you like our site "321cbd". Please feel free to reach out to us if you have any questions or suggestions.
See you soon,
The 321cbd team
C
Christophe P.
Rating: 5 out of 5
following a purchase from 02/09/2025
Effective and practical
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Response from 321cbd
Hello Christophe,
We sincerely thank you for your positive review and your 5-star rating. We are delighted to hear that you find our products effective and practical. Your satisfaction is our priority, and we hope to continue meeting your expectations. Please feel free to reach out to us for any questions or needs.
Best regards,
The 321cbd team
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Florent F.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very good site
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Response from 321cbd
Hello Florent,
A big thank you for your positive feedback! We are delighted that you like our site "321cbd". Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The 321CBD team
V
Vincent M.
Rating: 5 out of 5
following a purchase from 26/08/2025
top as usual !
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Response from 321cbd
Hello Vincent,
Thank you very much for your positive feedback! We are delighted to know that you are satisfied with our services. See you very soon on 321cbd!
Best regards,
The 321cbd team
M
M K.
Rating: 5 out of 5
following a purchase from 25/08/2025
Everything went great
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Francis Z.
Rating: 1 out of 5
following a purchase from 23/08/2025
I was unable to apply my rewards and despite two messages, I have received no response.
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Response from 321cbd
Hello, you have received the answers to your questions.
M
Milcent L.
Rating: 1 out of 5
following a purchase from 17/08/2025
Delivery in 48h not respected since the change of carrier
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Erwan D.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very good value for money, impeccable delivery.
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Sophia J.
Rating: 1 out of 5
following a purchase from 14/08/2025
NON-EXISTENT customer service, neither by phone nor by email... I received my incomplete order... maybe I will have better luck here! THANK YOU in advance for your response (either send me the resin that I did not receive or refund me!)
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Response from 321cbd
The customer service agent was on summer vacation, but upon their return, all issues were resolved and you received your resin.
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Rocquet A.
Rating: 2 out of 5
following a purchase from 14/08/2025
Disappointed with my last order, yet I have been a loyal customer for a very long time. In my last order, I was missing a 5g flower bag, which is not nothing, a loss of €32 because there was no way to contact to claim. Very disappointed, I will look elsewhere next time.
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Elisa G.
Rating: 1 out of 5
following a purchase from 17/08/2025
One product out of 2 was missing, no response from customer service!!
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Response from 321cbd
Hello, your missing product has arrived.
The 321cbd team
C
christian D.
Rating: 5 out of 5
following a purchase from 14/08/2025
Perfect
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Ladislas R.
Rating: 1 out of 5
following a purchase from 03/08/2025
My order was never delivered and no one answers the customer service phone
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Response from 321cbd
Of course you received your package.
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Yoann C.
Rating: 5 out of 5
following a purchase from 13/08/2025
R.A.S
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David G.
Rating: 5 out of 5
following a purchase from 11/08/2025
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Fred J.
Rating: 5 out of 5
following a purchase from 11/08/2025
321 cbd nickel I recommend. However, I can't say the same about the delivery service. Timeliness was perfect but the package was open. Fortunately, nothing was missing.
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cyrille G.
Rating: 5 out of 5
following a purchase from 11/08/2025
Great promotion
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Martin D.
Rating: 5 out of 5
following a purchase from 11/08/2025
perfect
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Cecile N.
Rating: 5 out of 5
following a purchase from 10/08/2025
Always satisfied, very fast shipping!
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CHRISTOPHE R.
Rating: 5 out of 5
following a purchase from 07/08/2025
quality, speed, nothing more to say
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Nicolas D.
Rating: 5 out of 5
following a purchase from 03/08/2025
if I am faithful, it's for a good reason!!!
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Philippe P.
Rating: 1 out of 5
following a purchase from 28/07/2025
Received my incomplete package. On 31/07 I reported the case. Two terse responses to my emails and since then nothing. Impossible to reach by phone. No callback to messages left on the answering machine. As of today, I still have not received my complete order. Today is August 18.
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Response from 321cbd
Hello, the person in charge of customer service was absent due to summer vacation, and as soon as she returned, everything was corrected.
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wanda K.
Rating: 5 out of 5
following a purchase from 06/08/2025
The product could not be tested. Arrived WAY TOO LATE outside the mentioned deadlines, we had to buy another one that we are currently using.
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Laurence A.
Rating: 5 out of 5
following a purchase from 28/07/2025
Always satisfied with the product, however, very difficult to be delivered by DPD
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Sébastien V.
Rating: 5 out of 5
following a purchase from 04/08/2025
Everything is perfect from the order to the delivery, thank you to the whole team
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Christophe M.
Rating: 2 out of 5
following a purchase from 02/08/2025
I was not delivered to the requested address. You delivered to a relay point. I am giving you my delivery address again. ABV. Monnehaye Christophe 28 rue Jean Jacques mention cellule 6 PMI 2 80000 Amiens. To this day, I still have not received this order. I am waiting for your news. Thank you.
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Anthony L.
Rating: 5 out of 5
following a purchase from 03/08/2025
Excellent product, I recommend
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Thomas C.
Rating: 5 out of 5
following a purchase from 03/08/2025
I recommend 100% fast delivery, unbeatable prices, impeccable product quality, go for it with your eyes closed
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Olivier S.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very very good and delivered quickly
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Nicolas R.
Rating: 1 out of 5
following a purchase from 29/07/2025
Extremely disappointed. I strongly suspect a scam and totally advise against making purchases on 321cbd. During my order, a product was missing from the delivery. I contacted support, who simply replied: > "This is not normal, it was sent. Thank you, goodbye." I even provided proof that it was impossible: the weight of the package indicated by the carrier did not match what the package should have weighed if the missing product had been included. Despite this clear evidence, support has not responded for over a week. In summary: you pay, the site forgets a product, and it's up to you to bear the consequences. No refund, no goodwill gesture. For me, it's simply a scam.
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Response from 321cbd
Hello Nicolas,
Thank you for taking the time to share your experience, even though we are deeply sorry to hear about your disappointment. At 321cbd, we are committed to providing quality service and resolving any issues promptly. Your situation deserves our attention, and we invite you to contact us directly at [email protected]. We really want to rectify this situation and offer you the appropriate solution.
Best regards,
The 321cbd team
M
Marco K.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very fast delivery and good discount promotion, very good CBD products @
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Alexis J.
Rating: 5 out of 5
following a purchase from 29/07/2025
Always perfect for 5 years
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dominique F.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very good
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Ela M.
Rating: 5 out of 5
following a purchase from 29/07/2025
It can't be better.
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C M.
Rating: 5 out of 5
following a purchase from 28/07/2025
Fast processing. Fast service, reliable. Unfortunately, I can't say anything about the product, I haven't tested it yet.
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Raphaël M.
Rating: 5 out of 5
following a purchase from 28/07/2025
A subtle and intense aroma. I appreciate it a lot! My best ally for recovery
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Cendrine D.
Rating: 5 out of 5
following a purchase from 28/07/2025
I have never had any issues with my orders from 321cbd, the site is very well done, very practical, it's fast and very serious, I am always very satisfied and I thank them
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HERVE G.
Rating: 5 out of 5
following a purchase from 28/07/2025
PERFECT
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Antje R.
Rating: 5 out of 5
following a purchase from 25/07/2025
All good!! Thank you
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Jerome K.
Rating: 4 out of 5
following a purchase from 28/07/2025
Correct but the quality has decreased a bit and free delivery was not available
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